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Can not
connect to
computer
Check the connections on the USB cable
between the camera and the computer and
review the connection procedures in this
manual.
Turn the Master Power Switch off for 30
seconds. Turn the Master Power Switch on and
connect to the computer again.
Problem Possible Solutions
Flickering
in recorded
video
Check if the Indoor Light Frequency setting is
correct.
Avoid having both sunlight and indoor lighting
appear at the same time in your video
composition.
Memory card
can not be
detected
Check if the memory card is correctly inserted.
Check to see if the memory card is the
supported type. The camera only supports
microSD or microSDHC card.
Check to see if the le system of your memory
card is FAT or FAT32. The KidiZoom® PrintCam
camera does not support NTFS or exFAT le
systems. Be sure to back up all important data
from your memory card and format it in either
the FAT or FAT32 le system before using in
your KidiZoom® PrintCam.
Can not
view the
downloaded
video or photo
les
Check if the downloaded les are in the correct
directory on the KidiZoom® PrintCam. Photos
should be put in the DOWNLOAD/PHOTO folder,
and videos should be put in the DOWNLOAD/
VIDEO folder.
KidiZoom® PrintCam only supports these formats:
Photos in Standard Baseline JPEG, and videos
in AVI (Motion JPEG) created by the KidiZoom®
PrintCam camera.
TROUBLESHOOTING
27


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Others manual(s) of VTech KidiZoom PrintCam

VTech KidiZoom PrintCam User Manual - German - 33 pages

VTech KidiZoom PrintCam User Manual - Dutch - 31 pages

VTech KidiZoom PrintCam User Manual - French - 30 pages


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