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QueStIoN 8:
Will changing batteries erase the unit’s internal memory?
Answer:
Battery replacement under normal operation as detailed in our instruction
manual should not cause data corruption or data loss in the built-in memory.
In order to avoid memory loss, be sure to turn off the unit before removing
the battery doors, and do not replace both Main Batteries and Backup
Batteries at the same time.
To prevent data loss, we recommend to always backup your artwork to
the PC Application.
QueStIoN 9:
When connecting the KidiArt Studio
TM
to the USB port, I get the message
“USB device not recognized, one of the USB devices attached to this
computer has malfunctioned and Windows does not recognize it.” I am
running Windows
®
XP.
Answer:
This is most likely a hardware or OS issue. A number of consumers have
reported this problem with their computers not recognizing mass storage
devices of all kinds. Please contact your PC manufacturer for support.
QueStIoN 10:
When I connect the KidiArt Studio
TM
to my computer, the KidiArt Studio
TM
PC Application is started. However, I also see the Windows Autoplay
prompt. What am I suppose to do with this prompt?
Answer:
After you have connected the USB cable to your PC and the drive VTech
350 appears ready, some Windows may show the Autoplay prompt, at this
moment, please click cancel to skip this prompt. You should always use
the KidiArt Studio
TM
PC Application interface to manage your artwork.
Note: Do not try to change the content in the drive VTech
®
yourself, or
data corruption may occur.
VTech
®
KidiArt Studio
TM
FAQS
21
35000 manual-zhuji0403.indd 23 2008-4-17 22:55:46
23


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