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USB connection
window does not pop
up after connecting to
computer.
Poor USB cable
connection.
Securely connect the USB cable to
InnoTab
®
3S and the computer.
Connection is
running through
USB hub.
Connect the InnoTab
®
3S directly to
the computer, without using a hub.
Clock time is not
accurate or
InnoTab
®
3S requests
to set up time when
turning on InnoTab
®
3S.
Backup battery
power low or
backup battery
is not installed
correctly.
Replace backup battery and make
sure the backup battery is installed
correctly (for backup battery
replacement instructions, please see
Backup Battery Replacement section
on page 28).
Touch screen is
inaccurate or it is
impossible to select
the correct icon on the
screen.
Touch screen
requires
calibration.
Turn the InnoTab
®
3SOFF.Thenhold
, and down when turning
the InnoTab
®
3SON.Followthesteps
on the screen.
Small particles
inside gap of
LCD screen
Useatoothpicktogentlyremoveany
small particles within the gap.
Inserted a microSD
memory card (not
included), but the tablet
cannotrecognizeit.
microSD memory
card format is
not FAT32.
Format the microSD memory card to
FAT32 in your computer.
Files copied to the
tablet's internal memory
disappeared.
The tablet's
memory was
not formatted to
FAT32.
If formatting the memory is necessary,
make sure it is formatted to FAT32.
Cannot connect to
Wi-Fi.
TheWi-FiisOff. Go to Settings - Parent Settings - to
turn on Wi-Fi.
The firmware of
the InnoTab
®
3S is
not up-to-date or
the tablet has not
been registered
on Learning
Lodge
TM
.
RegisteryourtabletonLearning
Lodge
TM
, and make sure the firmware
is the most up-to-date version. For the
instructions, please see the Preparing
to Use Wi-Fi section on page 9.
C
A
R
E
&
M
A
I
N
T
E
N
A
N
C
E
33


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