Manual Voss Impuls duo (page 45 of 156) (English, German, Dutch, French, Italian, Polish, Swedish, Spanish)

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41405 | 02 | 2021 | V3

21. WARRANTY CONDITIONS

Name and address of the

warrantor:

VNT electronics s.r.o., Dvorská 605, 56301 Lanškroun,

Warranty period: 3 years from the date of purchase A claim made during

the warranty period does not extend the warranty.

Warranty territory: Warranty is extended to all purchasers domiciled in the

European Union, Switzerland and United Kingdom.

Where the purchased product was defective at the time of risk transfer, the purchaser

is entitled to the statutory claims for subsequent performance, withdrawal, reduction

of the purchase price, compensation for damages or reimbursement of futile expenses

in accordance with sections 437 et seq. BGB (German Civil Code). The warranty does

not restrict the statutory rights of consumers. The warranty applies in addition to the

statutory rights.

Warranty contents

(1) The warranty applies to products that exhibit a defect due to manufacturing faults

and/or material faults during the warranty term.

(2) In the event of a warranty claim, the warrantor has the discretionary right to repair

or replace the purchased product or to reimburse the purchase price. The warrantor

will only refund shipping costs by prior and explicit conrmation.

(3) Warranty is only extended to the purchaser and is non-transferable.

Exclusion of warranty

(1) The warranty does not apply insofar as the defect is caused by improper use and/

or a failure to adhere to the installation instructions, instruction manual and/or

maintenance instructions.

(2) Furthermore, the warranty does not apply if the defect is due to natural wear and tear,

wear and tear caused by use, overloading, overvoltage, lightning strike, wilful destruction,

transport damage and accident damage after receipt of the goods, or caused by repair

and rectication attempts by the customer or a third party commissioned by the

customer. The warranty also does not apply to damage to the product that is caused by

accessories that were not included with the original product.

(3) The warranty does not apply to accessories that are included with the original

product.

Exercising warranty claims

In order to exercise a warranty claim, the purchaser must send a letter or email to

VOSS GmbH & Co. KG describing the warranty claim. The purchaser must prove their

right to warranty by presenting the invoice or other appropriate documents (e.g. order

conrmation) that enable the purchaser, the date of purchase and the purchased product

to be identied.

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Voss Impuls duo Manual

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