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Riflescope Troubleshooting
Please check the following before returning a riflescope for service.
Many times, problems thought to be with the ri escope are actually with the
ri escopes mount.
1. Be sure the mounts are tight to the rifle and that the scope is
secure in the rings; you should not be able to twist or move
the scope in the rings.
2. Insufficient windage or elevation adjustment range can
indicate alignment problems with base mount holes drilled in
the rifle’s receiver or riflescope base; this may also indicate
alignment problems with barrel and receiver. Re-center the reticle
(see page 10) and then check the bore sight. If the reticle is way
off while centered, base adjustment or shimming may be needed.
Consult a qualified gunsmith if unsure of correct procedure.
3. If a rifle fails to group well, be sure the rifle’s action is bedded
correctly and that all mounting screws are properly tightened.
The rifle’s barrel and action must be clean and free of excessive
oil or copper fouling. Be sure the ammunition works well with
the rifletry a type known to have grouped well in the rifle.
Vortex makes optics, not just riflescopes!
See our complete line of binoculars, spotting scopes, tripods,
and accessories at your nearest Vortex dealer.
To receive your free Vortex product literature, simply call,
e-mail, or write Vortex Optics:
Vortex Optics
2120 West Greenview Drive
Middleton, WI 53562
(800) 426-0048
info@vortexoptics.com
Vortex Optics Technical Service
If your scope requires warranty service, please follow these
practical instructions before shipping:
1. Remove the rings and any other accessories from the scope.
2. Include a note with your name, shipping address, daytime
phone, e-mail, and a description of the problem.
3. Add padding around the riflescope, then pack inside a shipping
carton to avoid damage during the shipping process.
Send all service repairs to:
Vortex Optics
2120 West Greenview Drive
Middleton, WI 53562
For technical service questions, call the Vortex Optics Technical
Service telephone number at (800) 426-0048 or send an e-mail
to
service@vortexoptics.com.
This Vortex riflescope is built with
our commitment to your absolute
satisfaction; it is engineered to last and
is unconditionally guaranteed. Vortex
pledges this Very Important Promise to
you, a Very Important Personand that’s why we call it the
VIP warranty.
In the event that your Diamondback riflescope requires service,
no matter the cause*, Vortex Optics will repair or replace
(at our discretion) the riflescope at no charge to you. Whats
more, there is no time limit on our promise.
The VIP Warranty
*The VIP warranty does not include loss, theft, deliberate damage, or damage
because of unauthorized repair, modification, or disassembly. Vortex Optics
reserves the right to replace warranted product with a product of similar value
and/or with similar specifications in the event that the original product is no
longer manufactured or has been discontinued. With no warranty card to fill out,
the VIP warranty is completely transferable.
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