Vornado Air LLC (“Vornado”) warrants to the original consumer or purchaser this Vornadobaby® Sensa Whole Room Heater (“Product”) is free from defects in material or
workmanship for a period of five (5) years from the date of purchase. If any such defect is discovered within the warranty period, Vornado, at its discretion, will repair or
replace the Product at no cost.
For warranty or repair service:
Call 1-800-234-0604 or email help@vornado.com to obtain a Return Authorization (“RA”)
form. Please have or include your Product’s model number and serial number, as well as
your name, address, city, state, zip code and phone number when contacting Vornado for
warranty service.
After receiving the RA form, ship your Product to:
Vornado Air LLC Attn: Warranty & Repair 415 East 13th Street Andover, KS 67002 For
your convenience, please have your model number and serial number when contacting
Vornado with service inquiries. To assure proper handling, packages must be clearly
marked with the RA number. Packages not clearly marked with the RA number may be
refused at the receiving dock. Please allow 1-2 weeks for repair and return of your Product
after the Product is received.
Product registration available online at www.vornado.com
Repairs not covered by the warranty or outside the warranty period will require a fee to
cover the cost of materials, labor, handling and shipping. This warranty does not apply
to defects resulting from abuse of the Product, modification, alteration, mishandling,
improper maintenance, commercial use or repair or service of the Product by anyone
other than Vornado; damages which occur in shipment or are attributed to acts of God.
Improper product use, which includes using an external device that alters or converts
the voltage or frequency of electricity, or shipping a Vornado product to a country
not intended for use will void all warranties. Any unauthorized product modification,
repair by unauthorized repair center or use of non-approved replacement parts is not
recommended and any consequences will not be covered by support services or product
warranties. The product warranty will be honored only on models that are being used in
the country intended. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY
IS THE EXCLUSIVE REMEDY OF THE CONSUMER. VORNADO SHALL NOT BE LIABLE FOR
ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS
OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION
OF THIS WARRANTY. Some states do not allow the exclusion or limitation of incidental
or consequential damages, or allow limitations on how long an implied warranty lasts,
so the above limitations or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may have other rights that vary from state to state. The
manufacturer assumes no responsibility for damage or injury caused by failure to follow
these instructions, improper product use or unauthorized product modifications. Any such
Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.
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