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MAINTENANCE AND SERVICE
* Option/accessory.
632
7.
Press
Send appointment request.
> You will receive an appointment sugges-
tion via e-mail within a couple of days
7
.
You will also receive the same communi-
cation via e-mail and when you go to
www.volvocars.com and log in.
In certain markets, once you have sent the
appointment request, the message that
the car needs service is extinguished in
the driver display.
8.
Tap on
Cancel request to cancel your
request.
The booking enquiry sent from the car includes
car information that facilitates workshop planning.
The retailer comes back with a digital booking
proposal. You also have information on your
retailer available in the car and can contact your
workshop at any time.
Accept the appointment suggestion
When the car has received an appointment sug-
gestion, a message will be shown at the top of
the centre display.
1. Tap the message.
2. If the suggested booking is acceptable, tap
on
Accept. Otherwise, tap on Send new
proposal or Decline.
For certain markets, the system reminds you of a
scheduled appointment time as it approaches
and the navigation system
8
can also guide you to
the workshop when the time comes.
Related information
Car status (p. 630)
Sending car information to a workshop
(p. 632)
Navigating in the centre display's views
(p. 115)
Volvo ID (p. 28)
Internet-connected car* (p. 558)
Sending car information to a
workshop
9
It is possible to send information for the car at
any time, e.g. if you book a workshop appoint-
ment and want to help your workshop by provid-
ing them with better data so that your visit can
be planned. Sending car information is not the
same as booking a service appointment.
1.
Open the
Car Status app from the app view
in the centre display.
2.
Press
Appointments.
3.
Press
Send car data.
> A message that vehicle data are being
sent is shown at the top of the centre dis-
play. You can cancel data transmission by
tapping the X in the activity indicator.
The information is sent via the car's Inter-
net connection
10
.
This car information can be accessed by any
retailer if they have the car's identification num-
ber (VIN
11
).
7
This time frame may vary depending on market.
8
Applies to Sensus Navigation*.
634


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