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10 Maintenance and service
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348
Before the service can be used
Volvo ID and my profile
•
Register a Volvo ID. For more information
and how to create a Volvo ID, see Volvo
ID (p. 21).
•
Log in to the owner portal My Volvo, go
to your profile and carry out the following:
1. Check that the car is connected to your
profile.
2. Check that your contact information is
correct.
3. Select the Volvo dealer you want to con-
tact for service and repair.
4. Choose preferred communication chan-
nel (phone). Booking information is
always sent to the car and to you via
email.
Prerequisite for booking from car
•
To send and receive booking information
from and to the car, the car must be con-
nected to the Internet, see the Sensus
Infotainment supplement for information
about how to connect the car to the Inter-
net.
•
Since the booking information is sent
over your private phone subscription, you
will be asked whether you want to send
the information. The question is asked
once and then applies to the selected
connection for a limited time.
•
For the service to work and for the sys-
tem to communicate via the car's screen,
notifications/pop-up messages must be
accepted. In the normal view for the MY
CAR source, press OK/MENU and then
Service & repair Display
notifications
.
Using the service
All menus and settings are accessed from the
normal view in MY CAR by pressing OK/
MENU and then
Service & repair.
When it is time for service, and in some cases
when the car is in need of repair, this is noti-
fied in the combined instrument panel (p. 67)
and via a pop-up menu in the screen.
Service message in the screen.
Meaning of the answer options in the
screen's pop-up menu:
•
Yes - A booking enquiry is sent to your
dealer who then comes back with a
booking proposal. The service lamp and
service message in the combined instru-
ment panel are extinguished.
•
No - No more pop-up messages will be
shown in the screen. The message in the
combined instrument panel remains. After
this option has been selected, it is possi-
ble to start the manual booking in the car,
see below.
•
Postpone - The pop-up menu is shown
the next time the car is started.
