01 Introduction
01
20
* Option/accessory, for more information, see Introduction.
Support and information about the car
on the Internet
There is additional information regarding your
car on the Volvo Cars website and support
page. From the website, it is also possible to
navigate through to My Volvo, a personal web
page for you and your car.
Support on the Internet
Go to support.volvocars.com or use the QR
code below to visit the page. The support
page is available for most markets.
QR code that leads to the support page.
The information on the support page is
searchable and can also be subdivided into
different categories. Available here is support
for options related to e.g. Internet connected
services and functions, Volvo On Call (VOC)*,
the navigation system* and apps. Video and
step-by-step instructions explain different
procedures, e.g. how the car is connected to
the Internet via a mobile phone.
Downloadable information from the
support page
Maps
For cars equipped with Sensus Navigation*,
there is the facility to download maps from
the support page.
Mobile apps
For selected Volvo models from model year
2014 and 2015, the owner's manual is availa-
ble in the form of an app. The VOC* app can
also be accessed from here.
Owner's manuals from previous model
years
Owner's manuals from previous model years
are available here in PDF format. The Quick
Guide and supplement can also be accessed
from the support page. Select car model and
model year in order to download the publica-
tion required.
Contact
On the support page there is contact informa-
tion for customer support and the nearest
Volvo dealer.
My Volvo on the Internet
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From www.volvocars.com it is possible to
navigate through to My Volvo Web which is a
personal Web page for you and your car.
Create a personal Volvo ID, log in to My Volvo
Web and get an overview of service, agree-
ments and warranties, amongst other things.
At My Volvo Web there is also information
about accessories and software adapted for
your car model.
Related information
•
Volvo ID (p. 21)
4
Applies to certain markets.