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To find the nearest qualified independent repair facility, locksmith or Volkswagen dealer which can cut
and code replacement vehicle keys call the VW Customer Care Hotline at 1-800-822-8987 or visit
http://www.vw.com and search for “replacement keys”.
Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or
call the Volkswagen Canada Customer CARE Center at 1-800-822-8987.
NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage,
moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the
function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle
key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you
are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmit-
ters near the vehicle that use the same frequency range (such as radio equipment or cellular phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak
battery can reduce the operating range.
If the remote control vehicle key buttons or the power locking buttons Vehicle key set are
pushed repeatedly in quick succession, the power locking system is switched off for a brief period to
help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door
or the rear hatch is opened in this span of time, the vehicle is automatically locked afterwards.
Mechanical key
Fig. 21 Mechanical key.
Please first read and note the introductory information and heed the WARNINGS
The remote control vehicle key set includes a mechanical key fig. 21.
Use the mechanical key for:
Manually locking and unlocking the vehicle
Starting engine
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