liquids or any harmful agent, unsuitable electric current...), to modifications of the phone made without the
written consent of SAGEM SA, to a servicing fault, as described in the documentation supplied with the
phone, to lack of supervision or care, to poor environmental conditions of the phone (especially temperature
and hygrometry, effects of variations in electric voltage, interference from the mains network or earth) or even
due to a repair, a call-out (opening or trying to open the phone) or to servicing done by personnel not
approved by SAGEM SA.
Damage resulting from inadequate packaging and/or poor packing of the phone sent back to SAGEM SA.
Normal wear and tear of the phone and accessories.
Communication problems linked with a poor environment, especially:
Problems accessing and /or logging onto the Internet, such as breakdowns of the access network, the failure
of the subscriber's or his correspondent's line, transmission fault (poor geographic coverage by radio
transmitters, interference, disturbance, failure or poor quality of phone lines...), a fault inherent to the local
network (cabling, file server, user phone) and/or transmission network fault (interference, disturbance, failure
or poor quality of the network...).
Change of parameters of the cellular network made after the phone was sold.
Supply of new software versions.
Current servicing work: delivery of consumables, installation or replacement of these consumables…
Call-outs for phone or software modified or added without the written consent of SAGEM SA.
Faults or disruptions resulting from the use of products or accessories not compatible with the phone.
Phones returned to SAGEM SA without having complied with the return procedure specific to the phone cove-
red by this warranty.
The opening or closing of a SIM operator key and call-outs resulting in the non-operation of the phone
resulting from the opening or closing of SIM operator key done without the agreement of the original operator.
5. In the cases of warranty exclusion and of expiry of the warranty period, SAGEM SA shall draw up an
estimate to be given to the customer for acceptance before any call-out. The repair and carriage costs (there
and back) given in the accepted estimate will be charged to the customer.
These provisions are valid unless a special written agreement has been made with the customer. If one of the
provisions turns out to infringe a legally essential rule that consumers could have the benefit of under the
national legislation, this provision will not be applied, but all other provisions will remain valid.
End User Licence Agreement (EULA), for the software
CONTEXT AND ACCEPTATION OF THE AGREEMENT
You have acquired a Mobile Phone device ("DEVICE"), manufactured by SAGEM SA (SAGEM), that includes
software either developed by SAGEM itself or licensed third party Software suppliers ("SOFTWARE
COMPANIES") to SAGEM with the rights to sub-license it to the purchaser of the device. Those installed
software products whatever their company of origin, and wherever the name of the company of origin is
indicated of not in the DEVICE documentation, as well as associated media, printed materials, and "online" or
electronic documentation ("SOFTWARE") are protected by international intellectual property laws and treaties.
The SOFTWARE is licensed, not sold. All rights reserved.
IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT ("EULA"), DO NOT USE THE DEVICE OR COPY
THE SOFTWARE. INSTEAD, PROMPTLY CONTACT SAGEM FOR INSTRUCTIONS ON RETURN OF THE UNUSED
DEVICE(S) FOR A REFUND. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE
DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).
SOFTWARE includes software already installed on the DEVICE ("DEVICE Software") and Software contained on
the CD-ROM disk ("Companion CD"), if any is supplied with the product.
GRANT OF SOFTWARE LICENCE
This EULA grants you the following licence:
DEVICE Software. You may use the DEVICE Software as installed on the DEVICE. All or certain portions of the
DEVICE Software may be inoperable if you do not have and maintain a service account with an appropriate
Mobile Operator, or if the Mobile Operator's network facilities are not operating or configured to operate with
the DEVICE software.
COMPANION CD. If any is supplied, additional software for your personal computer is included with your
DEVICE. You may install and use the software component(s) contained in the Companion CD only in
accordance with the terms of the printed or online end user license agreement(s) provided with such
component(s). In the absence of an end user license agreement for particular component(s) of the Companion
CD, you may install and use only one (1) copy of such component(s) on the DEVICE or a single computer with
which you use the DEVICE.
Security Updates. The SOFTWARE may include digital rights management technology. If SOFTWARE does
contain digital rights management technology, content providers are using the digital rights management
technology ("DRM") contained in the SOFTWARE to protect the integrity of their content ("Secure Content") so
that their intellectual property, including copyright, in such content is not misappropriated. Owners of such
Secure Content ("Secure Content Owners") may, from time to time, request manufacturers or SOFTWARE
SUPPLIERS to provide security related updates to the DRM components of the SOFTWARE ("Security
Updates") that may affect your ability to copy, display and/or play Secure Content through the SOFTWARE or
