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Changing to a site or department administrator view
l Select Site to return to the dashboard.
Using One Net Service Portal as an enterprise administrator
When you log on to One Net Service Portal as an enterprise administrator, the tabs show the top level enterprise
administration options. When you select a tab, the menu bar shows the next level options. Each option may
have a drop-down list if it has more than one item.
As well as performing the enterprise administration functions, you can act as a site administrator. As a site
administrator, you can view and modify the call services and profile settings for the users assigned to a site.
Changing to a site administrator view
l Select the required site from the Site list.
The screen changes to show the site administration options.
To change the site you want to manage
l Select the required site from the Site list.
To change to a user view
l Select the user from the User list.
If you have already selected a site, the list shows only the users located at the site. If you haven't selected a
site, the list shows all the users in the organisation. When you select a user, the system automatically
selects the site to which the user belongs. Your view will change to the view that the user has when they
select Call services in One Net Service Portal. You can modify the user's call service and profile settings as
required.
To change back to the site administrator view
l Select Site.
One Net Service Portal for administrators
One Net Service Portal - Version 1.0/3 June 2016
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