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5. Hulp bij vragen
Interactieve TV Box
Technische issues zijn op te lossen door de Interactieve TV Box (met harddiskrecorder) even te herstarten.
Zet je Interactieve TV Box met de afstandsbediening op stand-by en wacht 30 seconden
Trek de voedingskabel uit het stopcontact
Wacht 30 seconden
Steek de stekker in het stopcontact en zet de box aan met de afstandsbediening
Je hebt geen beeld
Controleer of alle apparatuur aanstaat en je tv op het juiste kanaal staat (bijvoorbeeld Ext1, Ext2 of
HDMI). Controleer of de SCART-kabel of Min-Din kabel goed is aangesloten op de analoge AV-poort
van de Interactieve TV Box. Haal zo nodig de kabel los en sluit opnieuw aan.
Melding bij opstartscherm: Cannot download arg file
Ethernet kabel is verbonden met internet poort i.p.v. tv poort op het glasvezelmodem. Haal de
voedingsadapter uit de Interactieve TV Box. Haal vervolgens ethernetkabel uit poort 1 of 2 van het
glasvezelmodem en verbind de deze poort 3 of 4. Sluit daarna de voedingsadapter weer aan.
Melding bij opstartscherm: Ethernet not detected, please connect Ethernet Cable
Ethernetkabel is niet aangesloten op de Interactieve TV Box. Controleer of de ethernetkabel goed
in de ethernetpoorten op de Interactieve TV Box en het glasvezelmodem zit. Als de ethernet kabel
goed aangesloten is zal er een groen lampje knipperen bij de ethernetpoort.
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