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Troubleshooting 83
Troubleshooting
The phone won’t start and/or won’t take a charge
The battery has completely lost its charge.
Connect the phone to the charger for between 5 and
30 minutes. The phone will only switch on after it has been
charging for a few minutes.
You may use the phone again when the Start option is
displayed on the screen.
If the phone still won't start after 30 minutes charging, contact
customer service.
Battery status unknown
The phone does not recognize the battery. Please check the
position of the battery.
LOW BATTERY
This message is displayed when the battery becomes too
weak. The phone switches itself off automatically. Put the
phone on charge.
SIM not present
Check if the SIM card is present and properly
positioned / inserted.
Check the condition of the SIM card. If damaged, please go
back to the network shop for advice. Contact your after-sales
service if the message persists.
Incorrect PIN code
An incorrect PIN code has been entered. Be careful! Three
incorrect PIN codes will block the SIM Card.
SIM BLOCKED
If a wrong PIN is entered three times in succession, your SIM
card is blocked. You must then:
- Enter the PUK (Personal Unblocking Key) code provided by
Vodafone, and validate.
- Enter your PIN and validate.
- Enter your PIN again and validate.
287253631_Vodafone 533_EN.book Page 83 Monday, August 18, 2008
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