Manual Vizio VMB070 (page 59 of 66) (English)

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Troubleshooting

Appendix A: Troubleshooting and Technical Support

Products are often returned due to a technical problem rather than due to a defect. If you are

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If, after using this troubleshooting guide, you are still experiencing an issue with your TV, contact

VIZIO’s Support Department. Quality customer support and service are integral parts of VIZIO’s

commitment to service excellence.

The TV displays “No Signal”.

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 If you are in a moving vehicle, the TV will not receive free-to-air television signals.

There is no power.

 Make sure the ON/OFF switch is turned to ON, then press the Power button on the

remote or TV.

 Ensure the power adapter is securely connected to an electrical outlet.

 Plug another electrical device into the electrical outlet to be sure the outlet is working.

There is a picture, but no sound.

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 Ensure there are no headphones connected to the TV.

Address: 39 Tesla

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Phone: (877) 698-4946

Fax: (949) 585-9563

Email: techsupport@vizio.com

Web: www.VIZIO.com

Hours of operation:

Monday - Friday: 6 am to 9 pm (PST)

Saturday - Sunday: 8 am to 4pm (PST)

Have your serial number and date of purchase ready when you call.

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Vizio VMB070 Manual

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