Manual Vivo XL2 (page 62 of 64) (English)

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The phone does not power on

 Press and hold the power key until the startup sequence appears on the display.

 Check the battery level and ensure there is sufficient charge.

The phone does not respond after several minutes

 Remove and insert the battery – If the phone has an internal battery, please press and hold the

power button.

The phone powers off by itself

 Check if the screen lock of the phone is enabled.

 Check if the phone needs to be charged.

The battery will not charge

 Check if the battery is already fully charged.

 Make sure that the battery is inserted correctly.

 Ensure that the battery being used is a BLU approved battery.

 Double check if the charger connector is properly connected to the phone.

Note: Connect charger only after the battery has been inserted.

The standby time is too short

 Please keep in mind that standby time relates directly to phone usage (Internet, Text, Voice

Calls, Maps, etc.).

 Batteries typically have to be replaced after a year of use.

The phone cannot connect to the network (Voice or Data)

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Vivo XL2 Manual

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