Manual Vivo X (page 54 of 55) (English)

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Note: Connect charger only after the battery has been inserted.

The standby time is too short

 Please keep in mind that standby time relates directly to phone usage (Internet, Text, Voice

Calls, Maps, etc.).

 Batteries typically have to be replaced after a year of use.

The phone cannot connect to the network (Voice or Data)

 Verify if you have active service with your service provider.

 Contact your local network service provider and verify if you are within its network coverage

area.

The phone displays a SIM Error

 Make sure the SIM is properly inserted and in its intended slot.

 Make sure that the SIM card is not damaged or scratched.

The PIN code was entered incorrectly three times

 The SIM card will lock and you will need to enter the PUK code (PIN Unlock Code). Please

contact your local service provider to obtain the PUK.

I cannot make calls

 Make sure that the number you dialed is correct and the dial key has been pressed.

 Use the full national area code when dialing out of your area or when abroad, use country-

specific international access codes.

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Vivo X Manual

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