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Vitamix Mix n Machine Advance Manual

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TROUBLESHOOTING
Solution #1:
Double-check to make sure power cord is firmly plugged
into power outlet and that you have power to the outlet.
Solution #2:
Check ON/OFF power switch to make sure the switch is in
the ON position.
Solution #3:
Check to make sure switches are clean and moving freely.
Solution #4:
Check the reset breaker to see if it has tripped. See page 21.
1. Problem:
• Machine will not run
• Machine will not run
when START Actuator
or ON/OFF power
switch is activated
Solution #1:
Reset the machine to its original factory settings or
reprogram with a custom programming chip. See page 11.
Solution #2:
Try plugging machine into a new outlet.
2. Problem:
• Machine is running
irregularly
• Setting selected starts
the wrong program
3. Problem:
• Loose or misaligned shaft
• Vibration noise
Solution:
1. Unplug the machine.
2. Make sure the shaft extension is threaded
tight onto the motor shaft with the slinger centered and square.
3. To tighten a loose shaft, remove the cap and hold the motor shaft with a
screwdriver in the slot on the top end. Turn the agitator with your hand until tight.
If tools must be used to hold the shaft extension, be sure to protect it from being
scratched as that would reduce its cleanability.
4. If the shaft is still misaligned, rotate the shaft by hand while holding a marking
pen close to the lower end. The first spot to touch and leave a mark is the side of
the shaft most out of alignment. Lay the machine on its back (remove the plastic
agitator to avoid breakage) and gently tap the marked side of the shaft with a
rubber mallet. Repeat the process until the marking pen leaves a mark most of
the way around the shaft and the unit runs smooth. Regulate your mallet taps to
move the shaft towards the center without overshooting.
If you cannot fix your machine, call Vita-Mix Technical Support at 800-886-5235, or
440-235-0214. If outside the United States and Canada, contact your local Vita-Mix
Distributor or telephone the Vita-Mix International Division at +1.440.782.2450 or email
international@vitamix.com for a distributor in your country.
… 20 …


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