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Vitamix Container Use and Care Manual

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14
WARRANTY
3. WHAT VOIDS THIS WARRANTY.
Abuse, misuse, negligent use, alteration of the Container or Container
Component or motor base, exposure to abnormal or extreme conditions, or
failure to follow the operating instructions, will void this Warranty.
The Warranty is also void if repairs to the machine, Container, Container
Component or any portion of the blade assembly are performed by someone
other than Vitamix or an authorized Vitamix Service Provider or if any part
subject to this Warranty is used in combination with a motor-base or container
that is not expressly authorized by Vitamix.
4. HOW TO OBTAIN RETURN AUTHORIZATION UNDER THIS WARRANTY.
In the event the Container or Container Component needs service or repair,
please call Vitamix Customer Service at 1.800.848.2649. You will be asked to
provide a date of purchase and proof of purchase for any product that has not
been registered with Vitamix. For product subject to this Warranty you will be
provided with a return authorization number, up-to-date shipping instructions
and a pre-paid return pick up label. Vitamix will pay standard shipping costs
on the return of a Container or Container Component for warranty service and
repair and for return shipment of the product to you after the warranty repair or
replacement. Purchaser is responsible for the costs of special shipping requests.
Within the U.S.A. and Canada, this Warranty is honored directly through the
Vita-Mix® Corporation.
United States Canada
Vita-Mix® Corporation Vita-Mix® Corporation
8615 Usher Road 200-1701 Shepherd Street East
Cleveland, Ohio 44138-2199 Windsor, Ontario N8Y 4Y5
1.800.848.2649 1.800.848.2649
service@vitamix.com service@vitamix.com
You will be deemed to have accepted the returned product “as is” upon delivery
unless you notify Vitamix of any problem, including shipment damage, within
48 hours of delivery.
SPECIAL INTERNATIONAL INSTRUCTIONS
If a machine was purchased within the U.S.A. or Canada,
but is currently outside the U.S.A. or Canada,
all shipping and resulting taxes and duties are at the owner’s expense.
Call +1.440.235.4840 or email service@vitamix.com for more details.
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