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EN 18
Troubleshooting
If the device does not work properly, rst check whether you are able to rectify the prob-
lem yourself. If the problem cannot be solved with the steps below, contact the customer
service department.
Do not attempt to repair an electrical device yourself!
Problem Possible cause Fix
The device does not
work.
The
button has not been
pressed properly. Press the
button.
The mains adapter is not
inserted correctly in the plug
socket.
Push the mains adapter into the
plug socket as far as it will go.
The device is not con-
nected correctly to the mains
adapter. Correct the connection.
The plug socket is defective. Try another plug socket.
There is no mains voltage. Check the fuse of the electrical
distributor (fuse box).
There is too much weight on
the device. Reduce weight on the device.
No heat is produced.
The red light and heat are
not switched on. Press the HT button.
The device gets too
warm.
The device was in operation
several times in succession
for 15 minutes / too long in
each case.
Pull the mains adapter out of
the plug socket and allow the
device to cool down. Always
disconnect the device from the
mains when it is not in use.
The device makes
noises.
Operating noises are a normal consequence of the mechanics
and not a defect.
Smoke emerges from
the device.
The device is defective. Pull the mains adapter out of
the plug socket immediately
and contact the customer ser-
vice department.
Disposal
Dispose of the packaging material in an environmentally friendly manner so that
it can be recycled.
The device is governed by the European Directive 2012/19/EU on waste electri-
cal and electronic equipment (WEEE). Do not dispose of the device as normal
domestic waste, but rather in an environmentally friendly manner via an of cially
approved waste disposal company.
Customer Service / Importer:
DS Produkte GmbH
Am Heisterbusch 1, 19258 Gallin, Germany
Tel.: +49 38851 314650 *
* Calls to German landlines are subject to your provider’s charges. All rights reserved.
18


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