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12. Error Codes
Different origins of errors
On your GX device, some error codes shown will be from the GX device itself, in that case see below list. But since its the system
control panel, it also shows error codes from the connected devices.
Multi and Quattro inverter/chargers: VE.Bus Error Codes
MPPT Solar Chargers: MPPT Solar Charger Error Codes
GX Error #47 - Data partition issue
The internal storage in the GX Device is most likely broken: causing it to loose its configuration.
Contact your dealer or installer; see www.victronenergy.com/support
GX Error #48 - DVCC with incompatible firmware
This error is raised when the DVCC feature is enabled whilst not all devices in the system are updated to recent enough firmware.
More information about DVCC and minimal required firmware versions in chapter 4 of this manual.
Note for systems with BYD, MG Energy Systems, and Victron Lynx Ion BMS batteries:
Since Venus OS v2.40, released in December 2019, the DVCC feature is automatically switched on in case the systems detects
one of mentioned battery/BMS types connected. In systems that require DVCC to be enabled by the battery manufacturers, it is
now no longer possible to switch DVCC off.
This creates an issue for systems installed and commissioned a long time ago, before DVCC was available, and they may not
have the other necessary components or firmware to work correctly with it enabled.
The solution is to:
1. Disable automatic updates; Settings → Firmware → Online updates.
2. Roll back to v2.33; See Settings, Firmware and then Stored backup firmware.
3. Make sure that DVCC is disabled again.
Please do consult your installer, to check if the battery system is managed with two wire control (an earlier alternative control
method to DVCC) or not:
If there is no charge- and discharge- wiring between BMS, inverter/chargers and charge controllers, then DVCC is required for
above mentioned battery brands, and this also has certain minimum firmware requirements for connected Inverter/chargers and
Solar charge controllers.
Whats new since Venus OS v2.40 is (a) that it automatically enables DVCC when it sees the above mentioned battery types, and
(b) that when DVCC is enabled, it checks the connected devices for the minimum firmware, and raises Error #48 in case the firm-
ware of one or more connected devices is too old.
Cerbo GX Manual
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