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17 - Troubleshooting
-The machine is not working.
• Be sure it is plugged in and the circuit is working. Try another outlet if in doubt.
• Be sure the Power Switch is turned to Position I or Position II.
-No water can be pumped.
• Check the Low Water Level Warning Light to see if the reservoir needs to be refilled.
Check the water reservoir to be sure that the tank is properly seated in the ma-
chine. Lift it and set it back into place. You should be able to feel it compress the springs
of its platform which engage the safety switch.
• Be sure the Power Switch is turned to Position I or Position II.
-The grouphead is not getting very warm
The operating lever on the right side of the grouphead of the manual model must
be in the fully-down position, pushed back towards the face of the machine as far as it
will go (light pressure is all that is necessary- no need to force the lever). If it is not in
this position, the water path for the thermosyphon is restricted and the grouphead will
not reach the proper operating temperature.
• Be sure the Power Switch is turned to Position II.
• Check the Low Water Level Warning Light to see if the reservoir needs to be refilled.
-I can pump water, but the water is always cold.
• Check the power switch to be sure that it is in position II.
Over Temperature Safety Thermostat tripped. This occurs if the pressurestat malfunctions or the water
level is not maintained in the boiler. In either case the boiler can overheat. To save the machine from damage
there is an over-temperature thermostat that protects the machine much like a circuit breaker or fuse protects the
wiring in your home. And much in the same way as a circuit breaker, the over-temperature thermostat can be
reset. If you suspect that the thermostat has been tripped it is important to verify the cause before continuing.
To reset the machine follow these instructions:
CAUTION: follow these instructions carefully.
Heat and electrical dangers are present inside the machine!
1) Turn the power switch to the off position
2) Disconnect the machine from power
3) Allow the machine to cool off to room
temperature. This could take a few hours.
4) Remove the top cup warmer
5) Remove the 6 Phillips head screws on the
rear cover and slide it off the machine.
6) The boiler is the large copper cylinder. On
the right end of the boiler (when facing the
front of the machine) near the top of the boiler you will find a small, black
device with two wires connected to it. On the face of that device is a small, red
button. Press the button. It should click back into position.
41


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