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Carpo 2 SE, Carpo 2 XD SE
2021-05
Troubleshooting
22
EN
NL
5 Troubleshooting
Even if you use your scooter properly, a technical problem may occur despite this.
In this case, contact your local specialist dealer.
Risk of injuries and damage to the scooter
NEVER attempt to repair your scooter yourself.
For problems in the operating console you need to contact your specialist dealer. He/She will
decide if the console needs to be reprogrammed.
The following symptoms may indicate a serious problem. Therefore always contact your specialist
dealer if you spot any of the following deviations:
Strange sound;
Frayed/damaged wiring harnesses;
Cracked or broken connectors;
Uneven tread wear at one of the tyres;
Jerky movements;
Scooter deflects to one side;
Damaged or broken wheel assemblies;
Scooter does not switch on;
Scooter is powered, but does not move to the front or back.
In case of a possible problem, a system code is displayed on the LCD display, see §3.2.2.
The following table summarises the possible system codes. Some problems can be solved by
yourself. For all problems marked in grey, consult your specialist dealer.
Table 1: Troubleshooting
Code
Possible problem
Meaning
1
Low battery Recharge the battery immediately.
2 Motor voltage Check the motor and associated connections and wiring. Contact
your specialist dealer.
3
Motor short circuit Contact your specialist dealer.
4 Parking brake Parking brake not engaged; turn the free-wheel lever from “Neutral”
to “Drive”.
5 Motor overload Turn off the scooter, leave for a few minutes and turn back on.
Take less steep slopes.
6 Drive inhibit Disconnect the battery charger. OR Release the speed lever before
switching on your scooter.
7 Speed pot Check the throttle and speed pot, as well as all associated
connections and wiring. Contact your specialist dealer.
8 Controller
Turn off the scooter, leave for a few minutes and turn back on. Check
the motor and associated connections and wiring. Contact your
specialist dealer.
9
Parking brake not found
Check all connections and wiring. Contact your specialist dealer.
10 High battery If traveling down a slope, stop / reduce your speed. Take less steep
slopes.
Faulty battery; contact your specialist dealer.
WARNING
26


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