596662
30
Zoom out
Zoom in
Previous page
1/31
Next page
XX. Cruz Support
Cruz Support is available at http://cruzsupport.velocitymicro.com. There are a large
number of imformative knowledgebase articles to answer your questions. You can
also download the latest manual for your product. Once registered at the site, you
can register your product, submit tickets for support, and administer your tickets and
personal profile.
How Do I Get Support?
Registering for support is easy and free.
1. If you have not already done so, create a Support account for yourself at our website:
http://cruzsupport.velocitymicro.com/ics/support/mylogin.asp.
Note: Those customers who have purchased a Cruz product directly from Velocity Mi-
cro may skip this step.
2. Then register your purchased Cruz products:
http://cruzsupport.velocitymicro.com/ics/support/productRegister.asp
3. When complete, go to ‘My Products’ (http://cruzsupport.velocitymicro.com/ics/support/my-
Products.asp) and submit a ticket for the product you are seeking support for.
4. If you need to return your Cruz product for repair, you must first contact our technical sup-
port for a RMA (Returned Merchandise Authorization).
Note: Proof of Purchase (http://cruzsupport.velocitymicro.com/ics/support/KBAnswer.
asp?questionID=835) is required for RMA services. You create a ticket to upload your Proof of
Purchase.
RETURN TO TABLE OF CONTENTS
29
30


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Velocity Micro Cruz R103 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Velocity Micro Cruz R103 in the language / languages: English as an attachment in your email.

The manual is 1,11 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info