Manual Velleman VL9878 (page 12 of 15) (English, German, Dutch, French, Spanish)

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VL9878

14/10/2010 ©Velleman nv

www.velleman.eu. Alle Änderungen ohne vorherige Ankündigung

vorbehalten.

Velleman NV besitzt das Urheberrecht für diese Bedienungsanleitung.

Alle weltweiten Rechte vorbehalten. Ohne vorherige schriftliche Genehmigung des

Urhebers ist es nicht gestattet, diese Bedienungsanleitung ganz oder in Teilen zu

reproduzieren, zu kopieren, zu übersetzen, zu bearbeiten oder zu speichern.

Velleman® Service and Quality Warranty

Velleman® has over 35 years of experience in

the electronics world and distributes its products

in more than 85 countries.

All our products fulfil strict quality requirements

and legal stipulations in the EU. In order to

ensure the quality, our products regularly go

through an extra quality check, both by an

internal quality department and by specialized

external organisations. If, all precautionary

measures notwithstanding, problems should

occur, please make appeal to our warranty (see

guarantee conditions).

General Warranty Conditions Concerning

Consumer Products (for EU):

• All consumer products are subject to a 24-

month warranty on production flaws and

defective material as from the original date of

purchase.

• Velleman® can decide to replace an article

with an equivalent article, or to refund the retail

value totally or partially when the complaint is

valid and a free repair or replacement of the

article is impossible, or if the expenses are out

of proportion.

You will be delivered a replacing article or a

refund at the value of 100% of the purchase

price in case of a flaw occurred in the first year

after the date of purchase and delivery, or a

replacing article at 50% of the purchase price or

a refund at the value of 50% of the retail value

in case of a flaw occurred in the second year

after the date of purchase and delivery.

• Not covered by warranty:

- all direct or indirect damage caused after

delivery to the article (e.g. by oxidation, shocks,

falls, dust, dirt, humidity...), and by the article,

as well as its contents (e.g. data loss),

compensation for loss of profits;

- frequently replaced consumable goods, parts

or accessories such as batteries, lamps, rubber

parts, drive belts... (unlimited list);

- flaws resulting from fire, water damage,

lightning, accident, natural disaster, etc. …;

- flaws caused deliberately, negligently or

resulting from improper handling, negligent

maintenance, abusive use or use contrary to the

manufacturer’s instructions;

- damage caused by a commercial, professional

or collective use of the article (the warranty

validity will be reduced to six (6) months when

the article is used professionally);

- damage resulting from an inappropriate

packing and shipping of the article;

- all damage caused by modification, repair or

alteration performed by a third party without

written permission by Velleman®.

• Articles to be repaired must be delivered to

your Velleman® dealer, solidly packed

(preferably in the original packaging), and be

completed with the original receipt of purchase

and a clear flaw description.

• Hint: In order to save on cost and time, please

reread the manual and check if the flaw is

caused by obvious causes prior to presenting

the article for repair. Note that returning a non-

defective article can also involve handling costs.

• Repairs occurring after warranty expiration are

subject to shipping costs.

• The above conditions are without prejudice to

all commercial warranties.

The above enumeration is subject to

modification according to the article (see

article’s manual).

Velleman® service- en kwaliteitsgarantie

Velleman® heeft ruim 35 jaar ervaring in de

elektronicawereld en verdeelt in meer dan 85

landen.

Al onze producten beantwoorden aan strikte

kwaliteitseisen en aan de wettelijke bepalingen

geldig in de EU. Om de kwaliteit te waarborgen,

ondergaan onze producten op regelmatige

tijdstippen een extra kwaliteitscontrole, zowel

door onze eigen kwaliteitsafdeling als door

externe gespecialiseerde organisaties. Mocht er

ondanks deze voorzorgen toch een probleem

optreden, dan kunt u steeds een beroep doen op

onze waarborg (zie waarborgvoorwaarden).

Algemene waarborgvoorwaarden

consumentengoederen (voor Europese

Unie):

• Op alle consumentengoederen geldt een

garantieperiode van 24 maanden op productie-

en materiaalfouten en dit vanaf de

oorspronkelijke aankoopdatum.

• Indien de klacht gegrond is en een gratis

reparatie of vervanging van een artikel

onmogelijk is of indien de kosten hiervoor buiten

verhouding zijn, kan Velleman® beslissen het

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Velleman VL9878 Manual

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