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Errors Possible reasons Troubleshooting
Faulty programming
and configuration of
POS Touch 15.
Contact your Vectron
dealer.
The touch screen is
damaged.
Contact your Vectron
dealer.
The POS Touch 15
does not display
anything.
The POS Touch 15
is switched off.
Press the On/Off key
as described in chapter
7.1.1 “Switching on the
POS Touch 15” on page
38.
The screen saver is
active.
Touch the screen with
the stylus or with a
finger.
The Vectron POS
software has a mal-
function.
Contact your Vectron
dealer.
The power supply is
damaged.
Contact your Vectron
dealer.
The POS Touch 15
is damaged.
Contact your Vectron
dealer.
The POS Touch 15
processes other
entries than those
made on the touch
screen.
The touchscreen is
not calibrated.
Contact your Vectron
dealer.
The Vectron POS
software has a mal-
function.
Reboot the
POS Touch 15 as de-
scribed in chapter 7.1.3
POS Touch 15 reboot
on page 39.
Faulty programming
and configuration of
POS Touch 15.
Contact your Vectron
dealer.
The touch screen is
damaged.
Contact your Vectron
dealer.
57


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