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10. Errores, posibles causas y
soluciones
En este capítulo se ofrece información sobre los problemas, las
posibles causas y las soluciones.
Problema Posible causa Solución
No puede ins-
talar Vectron
Commander 7 y
recibe el mensaje
de error “Hay pro-
gramas de Vectron
Commander 7 acti-
vos”.
En el caché hay ar-
chivos en ejecución
.run”.
Borre los archivos
en ejecución en la
instalación estándar
del caché <\Vectron\
VCom7\Caché>.
Vectron
Commander 7 no
inicia.
La instalación
de Vectron
Commander 7 tiene
errores.
Instale de nue-
vo Vectron
Commander 7.
La llave de seguri-
dad no está conec-
tada.
Conecte la llave de
seguridad.
No tiene una licen-
cia válida.
Solicite una licencia
válida.
Vectron
Commander 7 no
inicia, aunque la
llave de seguridad
está conectada.
El controlador
(driver) de la llave
de seguridad (hard
lock) no se ha insta-
lado correctamente.
Instale de nuevo el
controlador de la
llave de seguridad.
La llave de segu-
ridad no funciona
en el puerto USB
seleccionado.
Ponga la llave de
seguridad en otro
puerto USB.
La llave de seguri-
dad está averiada.
Sustituya la llave de
seguridad.
301


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