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In infrequent cases it can happen that your multimedia system does not
function as you are expecting it to. Before you contact customer service,
please read the user manual and review the following checklist, as an
apparent malfunction can possibly be quickly remedied.
Symptoms Possible cause / remedy
System does not
start, screen dark.
Ignition switched off: please switch on
Ignition is already switched on, system is in standby:
Press one of the cursor keys, the OK key, or the
menu key on the remote control.
The system switches
itself off after a
period of normal
operation.
At extremely high or low temperatures the system is
automatically switched off to protect against
damage. It switches on again as soon as the
temperature has returned to normal.
Screen switches off
under excessive
temperature.
At temperatures exceeding 75 degrees centigrade,
the screen switches itself off temporarily as
protection against damage. It switches on again as
soon as the temperature returns to normal.
After the ignition is
switched off, the last
menu remains visible
on the screen.
The screen remains switched on for approx. 30
seconds after the ignition is switched off.
System does not
react to key input if
the remote control is
not installed in its
holder.
Batteries are empty: Replace the batteries in the
remote control, or install the remote control in its
holder.
System reacts very
slowly to inputs, or
computes for a very
long period
You are located in an extremely densely digitised
area. The system requires more time to read large
data quantities.
”Guidance” cannot
be selected in menu
”Navigation”
Ensure that you entered a destination address.
System plans no
route although a
destination address
was entered.
Vehicle is not located on a digitised road: Drive in the
direction of a digitised road.
42
TROUBLESHOOTING
42


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