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VAX S10 Utility Master Manual

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Guarantee FAQs
8vax.co.uk
Is there an accessory missing?
• Check the parts overview page in this guide to make sure the
part is denitely included with your machine.
• If the part is missing, we’re here to help. Simply call us on:
0844 412 8455
What do I do if the machine/an accessory has become
damaged or broken?
• Visit vax.co.uk for spares and parts.
• Please call our Careline to purchase new spares or order a
replacement.
What do I do if the steam cleaner has no power?
• The unit may not be plugged into an electrical socket; ensure
the plug is pushed in securely.
• Check the electrical socket is switched on.
• The electrical socket may not be working; check the fuse or
breaker and consult an electrician.
• The power cord may be damaged; call us on 0844 412 8455
Why is the steam cleaner not producing steam?
• Ensure that the mains power is switched on and the power
button has been pressed on the unit.
• There may be no water in the tank; please refer to the
operation section.
• Check that the safety latch has been unlocked on the
steam handle.
• Check that the unit has not been overlled as there must be
space in the tank for the water to heat. If overlled the unit will
deliver little steam or water droplets.
• The water may not yet be at temperature; the green steam
ready indicator light will illuminate when the water is at
temperature and is ready to use.
• If the unit is producing a very small amount of steam, check
the variable steam power dial and adjust to max.
• When the unit has been switched o and fully cooled, remove
the water tank lid. If limescale build up can be seen inside the
tank, the unit will need to be de-scaled.
• If none of the points above are of assistance, we’re here to
help. Simply call us on: 0844 412 8455
What do I do if the steam cleaner takes a long time to
heat up?
• When the unit has been switched o and fully cooled, remove
the water tank lid. If limescale build up can be seen inside the
tank, the unit will need to be de-scaled.
• Otherwise, we’re here to help. Simply call us on:
0844 412 8455
WARNING: To reduce the risk of personal injury, unplug the steamer and ensure the unit has fully cooled
down before performing maintenance/troubleshooting checks.
we’re here if you need us
(UK) 0844 412 8455 (ROI) 1-800 928 308
vax.co.uk/support • vaxireland.ie
or call:
Instead of taking me back to the shop, simply visit;
This does not aect your statutory rights.
… 9 …


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