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FAQs
!
WARNING: to reduce the risk of personal injury, unplug the vacuum cleaner
before performing maintenance/troubleshooting checks.
Is there an accessory missing?
Check the ‘Parts Overview’ page in this guide to
m
ake sure the part is definitely included in your unit.
If it is missing, we’re here to help. Simply call us on
0
844 412 8455
Why won’t the vacuum cleaner pick up?
The dirt container may be incorrectly installed;
remove the dirt container from the unit by pressing
the dirt container release catch and then re-
attaching it to the unit, ensuring it is locked firmly
back into place.
If the blockage indicator is lit:
The filter may be clogged; refer to ‘Maintenance:
Cleaning the filters’ on pages 5 and 6.
The dirt container may be blocked; refer to
‘Maintenance: Emptying and cleaning the dirt
container’ on page 5.
Why is dust escaping from the vacuum?
The filter may be clogged; refer to ‘Maintenance:
Cleaning the filters’ on pages 5 and 6.
The dirt container may be blocked; refer to
‘Maintenance: Emptying and cleaning the dirt
container’ on page 5.
The dirt container may be incorrectly installed;
remove the dirt container from the unit by pressing
the dirt container release catch [10] and then
re-attaching it to the unit, ensuring it is locked firmly
back into place.
What do I do if the unit/an accessory becomes
damaged or broken?
We’re here to help. Simply call 0844 412 8455 or
visit vax.co.uk
Why won’t the accessories pick up properly?
If the blockage indicator is lit:
The accessory may be blocked; switch off and
unplug the unit before performing these checks.
Hose blockages: remove the flexible hose from
the unit. Carefully remove any blockages found and
reconnect hose securely.
Accessory blockages: remove accessory from
handle/tube. Carefully remove blockage and re-
attach to the vacuum cleaner.
The accessory may be faulty. Simply call us on
0844 412 8455 for assistance.
Why will the vacuum cleaner not run?
It may not be plugged into the electrical outlet
correctly; ensure that the plug is pushed in securely.
The electrical outlet may not be working properly;
check the fuse or breaker, or consult an electrician.
The motor thermostat may have tripped; switch off
and unplug the vacuum cleaner, and leave for one
hour before switching the cleaner back on.
8
Vax Careline: (UK) 0844 412 8455
(ROI) 1-800 928 308
C89-CX3 & C90-VC Series UG V1.0.qxd:User guide 24/9/10 14:49 Page 8
8


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