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FAQs
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Vax Careline: (UK) 0844 412 8455
(ROI) 1-800 928 308
WARNING: To reduce the risk of personal injury, unplug your multifunction cleaner before
performing maintenance/troubleshooting checks.
Is there an accessory missing?
Check the parts overview page to make sure the
attachment is supplied with your unit.
If it is missing, please call our Vax Careline to order
a replacement: 0844 412 8455 or visit vax.co.uk
to order online.
Why won’t my multifunction cleaner put down
water/solution mix?
Check there is water/solution mix in the clean
water tank.
Ensure the solution tube on the underside of the
motor housing has been released and is in the
clean water tank.
Check that the pump button on the carry handle
has been switched on.
Ensure the foot pedal on the wash head
is positioned to the back of the wash head.
Ensure the collar on the wash tool is pushed
forward.
Why won’t my multifunction cleaner recover
water?
The dirty water tank may be full.
The wash tool/fibreflow wash head might have an
obstruction.
What do I do if an accessory/the unit has
become damaged or broken?
We’re here to help. Simply call 0844 412 8455 or
visit vax.co.uk
Why wont the multifunction cleaner pick up in
dry mode?
A filter may be clogged; refer to maintenance
section for cleaning instructions.
The dust bag may be incorrectly fitted, check
assembling your machine in dry mode.
The dust bag may be full, check and replace with a
new dust bag.
Check for blockages in the
hose/floorheads/accessories.
Why is dust escaping from my multifunction
cleaner in dry mode?
The filters may be incorrectly installed, check that
they are fitted correctly.
The dust bag may be incorrectly fitted, check
assembling your machine in dry mode.
!
6121 Multivax Series User Guide v1.2.qxd:User guide 28/1/11 14:58 Page 10
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