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198 Customer information
Customer information
Vehicle data recording and
privacy ....................................... 198
Vehicle data recording
and privacy
Event data recorders
The vehicle has a number of
sophisticated systems that monitor
and control several vehicle data.
Some data may be stored during
regular operation to facilitate repair of
detected malfunctions, other data is
stored only in a crash or near crash
event by systems commonly called
event data recorders (EDR).
The systems may record data about
the condition of the vehicle and how it
was operated (e.g. engine speed,
brake application, seat belt usage).
To read this data special equipment
and access to the vehicle is required.
This will take place when the vehicle
is serviced in a workshop. Some data
is electronically fed into GM global
diagnostic systems. The
manufacturer will not access
information about a crash event or
share it with others except:
with the consent of the vehicle
owner or, if the vehicle is leased,
with the consent of the lessee,
in response to an official request of
police or similar government office,
as part of the manufacturer's
defence in case of legal
proceedings,
as required by law.
In addition, the manufacturer may use
the collected or received data
for the manufacturer's research
needs,
to make it available for research
needs where appropriate
confidentiality is maintained and
need is shown,
to share summary data which is not
tied to a specific vehicle with other
organisations for research
purposes.
199


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