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Troubleshooting
48
English
Problem Solution
No display LED on the front panel.
No power supply
Plug the power cord correctly.
No picture. Ensure that the STB is switched on.
Check the connection status.
Check channels and Video output status.
Poor picture quality. Check the signal level
If this is too low, try adjusting the alignment of
your dish.
No sound. Check the volume level of the TV and STB
Check the mute status of the TV and STB
Check the connection of audio cable.
Remote Control does not operate. Point remote control directly towards your
receiver.
Check and replace batteries.
Check if anything blocks the front panel.
Service is not running or scrambled. Make sure the smart card is appropriate for the
selected service.
You have forgotten your PIN code. See chapter 5, “Parental Lock” in this User’s
manual.
Troubleshooting
48


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