7 Troubleshooting guide
Thank you again for purchasing our product. We hope you will enjoy every minute of
using it. However you may face difficulties before you get really accustomed to V7
Navigation. In such cases, please, refer to this table of frequently encountered
problematic situations.
I cannot find the blue (yellow when using night colors) arrow that would show
my location. Navigation does not start.
Check the GPS status icon on the map screen (Page ) or the GPS Data screen
(Page
30
23). The GPS may not be able to determine your position. Move out of cover
to get a position fix.
The GPS is connected, sending valid position data, yet I cannot see the blue
(yellow when using night colors) arrow that would show my position.
You should see a large semi-transparent ‘View Hold’ icon (Page ) on the screen.
Tap this to re-enable the Lock-to-Position feature that moves the map back to your
actual location.
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The blue (yellow when using night colors) arrow shows my location, but I
cannot see the route (green or red line), and no voice instructions are
announced.
It is likely that you have no active route. Check the upper left corner of the map
screen (Page ) if you can see the indication for the next turn or not. If this field is
blank, you have no route planned, so you need to create one first. It is a common
mistake to select a point on the map, but forget to tap the ‘Route To’ button in the
Cursor menu (Page
26
32) to create the route. Be sure to follow these steps, or always
plan your routes with the ‘Find & GO’ menu (Page 37) that will ensure your route is
calculated automatically as soon as the destination has been selected.
I cannot see the View Hold button on the screen, yet the map is not rotated
during driving.
Look for a small, red ‘N’ letter on the compass icon (Page ) or an airplane icon
instead of it. It is likely that you had initiated the North-up map orientation or the
Overview mode unintentionally. Tap this icon to revert to Track-up mode with
automatic map rotation.
29
Creating a multi-point route I have tapped the ‘Route To’ button once for each
destination but only the last one appears in the list, all previous points have
disappeared.
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