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V-Zug Supremo SL Manual

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22
TROUBLESHOOTING
Below is a list of some of the possible malfunctions. If the pro-
blem cannot be resolved as described, contact Customer Servi-
ces.
PROBLEM POSSIBLE CAUSE SOLUTION
The coee is not hot The cups were not preheated.
The infuser has cooled down because
2/3 minutes have elapsed since the last
coee was made.
The set temperature is too low.
Warm the cups by rinsing them with hot water.
Before making coee, preheat the infuser by selecting the
RINSING function in the menu.
Change the set temperature (see section “Changing coee
temperature”).
The coee is not
creamy enough.
The coee is ground too coarsely.
Wrong type of coee
Turn the grinding adjustment dial one click anticlockwise
towards “1” while the coee mill is in operation (g. 14).
Use a type of coee for espresso coee machines.
The coee is delivered
too slowly or a drop at
a time.
The coee is ground too nely. Turn the grinding adjustment dial one click clockwise towards
“7” while the coee mill is in operation (g. 14).
Continue one click at a time until coee delivery is
satisfactory.
The eect is only visible after delivering 2 coees.
The coee is delivered
too quickly.
The coee is ground too coarsely. Turn the grinding adjustment dial one click anticlockwise
towards “1” while the coee mill is in operation (g. 14).
Avoid turning the grinding adjustment dial excessively
otherwise when you select two cups, the coee may be
delivered a drop at a time.
The eect is only visible after delivering 2 coees.
Coee does not come
out of one of the
spouts
The spouts are blocked. Clean the spouts with a toothpick (g. 27).
The coee does not
come out of the
spouts, but from
around the service
door (A2).
The holes in the spouts are clogged
with dry coee dust.
The coee guide (A3) inside the service
door is blocked.
If necessary, remove coee deposits with a toothpick, sponge
or sti bristled kitchen brush (g. 27-29).
Thoroughly clean the coee guide (A3), particularly near the
hinges.
Water comes out of
the spouts instead of
coee.
The pre-ground coee may be blocked
in the funnel (A21).
Clean the funnel (A21) with a wooden or plastic fork, clean the
inside of the machine.
The milk does not
come out of the milk
spout (C5).
The intake tube is not inserted or is
inserted incorrectly.
Insert the intake tube (C4) in the rubber washer in the milk
container lid (g. 24).
The milk is not well
frothed.
The milk container lid is dirty.
The froth regulator is not positioned
correctly.
Clean the milk container lid as described in the section
“Cleaning the milk container”.
Adjust following the instructions in the section “Making
cappuccino”.
… 22 …


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