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UPC Cablecom Horizon HD Recorder Manual

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Horizon HD Recorder
User Manual
2
CONTENT
CONTENT OF THE BOX 7
YOUR HORIZON BOX 8
HORIZON CONNECTORS 9
THE HORIZON MAIN MENU 23
OVERVIEW HORIZON MAIN MENU 24
Main menu after switching on the Horizon box 25
MAIN MENU after pressing the MENU KEY during video
playback or during timeshifted playback
25
CHANNELS 26
Channel bar 26
Action menu 27
Switching channels while in full screen TV 28
CH +/- keys 28
Directly entering a channel number 28
Accessing the channel list 28
Locked items 28
Media playback controls 29
Recording 30
How to exit the MAIN MENU 30
TV GUIDE 32
Locked items 32
ALL CHANNELS VIEW 33
SINGLE CHANNEL VIEW 34
GENRE VIEW 35
ADJUST TIMELINE 36
CONNECTING YOUR HORIZON BOX 10
THE HORIZON REMOTE CONTROL 12
TV CONTROL 12
HORIZON BOX CONTROL 12
KEYBOARD (Rear side remote control) 13
Pairing the Horizon remote control with your TV 14
Connecting to audio devices 15
HOME NETWORK SETUP 16
Use Horizon box as router 16
Connect to existing router (client mode) 16
Connecting over Ethernet 16
Connecting over WLAN 17
Set up home media 18
Connecting your PC & Mac over WLAN 19
WINDOWS 8 19
WINDOWS 7 20
WINDOWS VISTA 21
WINDOWS XP 22
MAC OS X 22
Welcome
InstallatIon
The horizon main menu
3
CONTENT
SUGGESTED 37
Suggested 37
Featured 37
Settings 37
SEARCH 38
Keyword 38
MY LIBRARY 41
MY RECORDINGS 42
ORDERS 42
MY VIDEOS 42
Action menu MY RECORDINGS and ORDERS 42
MY PHOTOS 43
Action menu MY PHOTOS 44
Supported image formats for MY PHOTOS 44
MY MUSIC 45
Supported music formats for MY MUSIC 46
MY DEVICES 47
Supported video formats for MY DEVICES 47
APPS 48
MY DVR PLANNER 49
NEW RECORDING 50
Action menu MY DVR PLANNER 50
ON DEMAND 51
ALL VIDEOS 52
Action menu ON DEMAND 52
4
CONTENT
TOOLBOX 53
CUSTOMER CARE 53
HORIZON FAQS and ACCOUNT FAQS 53
CONNECTION TEST 53
CONTACT UPC CABLECOM 53
Settings 54
HORIZON BOX 55
POWER MANAGEMENT
SOFTWARE
DIAGNOSTICS
FACTORY RESET
FRONT PANEL BRIGHTNESS
Audio / Video Settings 56
VIDEO SETTINGS
AUDIO SETTINGS
Pin and parental control 57
PIN CODE
PURCHASE PROTECTION
PARENTAL CONTROL
RECORDINGS AND REMINDERS 58
RECORDINGS
REMINDER NOTIFICATION
PREFERENCES 59
GENERAL
FAVOURITE CHANNELS
PREFFERED AUDIO LANGUAGE
SUBTITLES
TELETEXT DISPLAY
PERSONAL SUGGESTIONS
ACCESSIBILITY
HOME NETWORK SETTINGS 62
LOCKED ITEMS 63
Locked channel 63
Locked programme 63
Unsubscribed channel 63
Locked channel or programme in channel bar 63
Unsubscribed channel in channel bar 63
RECORDING CONFLICT MANAGEMENT 64
Programme recording conflicts 64
AUTOMATICALLY 65
MANUALLY 65
CANCEL RECORDING 65
Disk space management conflicts 66
Conflict during recording in progress 66
Conflicts during booking or instant recording 67
Miscellaneous
5
CONTENT
OUR TELEPHONE SERVICES 68
Your voicemail box 68
Features on the voicemail box 68
Setting up the voicemail box for the first time 68
Changing your PIN code for external access to the voicemail box 68
Listening to voicemail messages 68
Listening to voicemail messages from your own line 69
Listening to voicemail messages from any line 69
Listening to voicemail messages over the Internet 69
Notification via SMS 69
Operating the voicemail box 69
Forwarding calls to the voicemail box 70
Forwarding calls to your voicemail box when your phone line is busy 70
Forwarding calls to your voicemail box when you are not available
(after 25 seconds) 70
Forwarding all calls to the voicemail box
(you will receive no further calls on your telephone.) 70
Call barring services 70
Barring all outgoing connections (except for emergency calls 112, 117,
118, and short numbers 143, 144, 145 and 147) 70
Barring outgoing calls to numbers abroad and calls to satel lite phones 71
Barring outgoing calls to satellite phones 71
Barring outgoing calls to business numbers (0906x) 71
Barring outgoing calls to 0900x, 0901x and 0906x busines s numbers 71
Barring outgoing calls to numbers abroad, to all business numbers and
calls to satellite phones 71
Barring outgoing calls to satellite phones and business numbers (0906x) 71
Call forwarding 71
Permanent call forwarding to a chosen number 71
Forwarding calls to a chosen number when you are not available
(after 25 seconds) 72
Forwarding calls to a chosen number when your phone line is busy 72
Additional functions 72
Do not disturb 72
Suppressing your number – for individual calls 72
Permanently suppressing your number 72
Rejecting calls from withheld numbers 73
Call waiting 73
Toggling 73
Rejecting a waiting call 73
Accept waiting call and end existing call 73
Accept waiting call and place existing call on hold 73
Hold 74
Hold and accept a new incoming call 74
Terminate call on hold 74
Terminate current call and accept call on hold 74
Three-way conference 74
Start three-way conference (during a call) 74
End – during a call 74
From the function “Hold” 74
Fax 74
Abbreviated dialling numbers 75
Support 75
Internet & telephony
6
CONTENT
OUR ADDITIONAL INTERNET SERVICES 76
Installation 76
Security 76
Webmail 76
Additional services 76
Support 76
What do I have to watch out for when connecting the Horizon box? 80
Do HD channels always broadcast their programmes in HD quality? 80
I do not have an HDMI connector on my television; can I still connec t
the Horizon Box? 80
Can I connect the Horizon Box to the television via both HDMI (for HD)
and SCART (for standard definition) at the same time? 80
TV CODES FOR THE HORIZON REMOTE
CONTROL PAIRING 81
SAFETY INSTRUCTIONS 86
POWER 86
INSTALLATION & MAINTENANCE 86
GENERAL 86
ACCESSING THE WEB INTERFACE OF YOUR
HORIZON ROUTER
77
Checking WLAN settings 77
Changing the WLAN security settings 78
TROUBLESHOOTING 78
Horizon box failure icons 78
Error messages 78
Problems and solutions 79
There is no picture on the TV 79
There is no audio sound on the TV 79
The power on the Horizon box does not go on 79
The Horizon remote control no longer works, the Horizon box doesn’t
react to its commands 79
The volume controls on the Horizon remote control does not work.
I can’t change the volume for any programmes 79
The television picture is pixelated (“blocky” effect) 79
I want to watch a channel but the message “You are not subscribe d
to this channel” appears 79
Picture loss (black screen) or displaying of the wrong colours 79
I have forgotten or lost my PIN code 80
Appendices
7
Welcome
Horizon HD Recorder
Remote control
Horizon Assistant DVD
Power cable
Power supply
Thank you for choosing Horizon! Welcome to a completely new
TV experience – we sincerely hope you will enjoy the exciting new
features that Horizon has to oer.
If any of the items are missing or damaged, contact the upc cablecom
customer care on 0800 66 88 66.
1
2
3
3
4
4
HDMI cable
a) Coax cable
b) Coax cable adaptor
(for upc cablecom 2-holes wall
socket)
RJ11 telephone adaptor
5
5
6
6
7
7
8
8
+
1
CONTENT OF THE BOX
Carefully unpack the box and check that you have received all the items
shown below:
Horizon Assistant DVD
Version 1.2
Windows: Win 7 / Vista / XP
Apple: Mac OS X > 10.6
Horizon Assistant DVD
INTERNETEINRICHTUNG
CONFIGURATION INTERNET
CONFIGURAZIONE INTERNET
INTERNET CONFIGURATION
INSTALLATIONSVIDEOS
VIDEOS D’INSTALLATION
VIDEO DI INSTALLAZIONE
INSTALLATION VIDEOS
BEDIENUNGSANLEITUNG
MODE D’EMPLOI
MANUALE D’USO
USER MANUAL
Supported operating systems MAC
MAC OS X Snow Leopard 10.6.x
MAC OS X Lion 10.7.x
MAC OS X Mountain Lion 10.8.x
Mac or Macbook
Intel® multi-core processor
Free disk space: min. 200 MB
Supported operating systems MAC:
MAC OS X Snow Leopard 10.6.x
MAC OS X Lion 10.7.x
MAC OS X Mountain Lion 10.8.x
Mac or Macbook:
Intel
®
multi-core processor
Free disk space: min. 200 MB
Supported operating systems WIN
Microsoft
®
Windows
®
XP Service Pack (SP) 2 (32-bit)
Microsoft
®
Windows
®
Vista (32-bit or 64-bit)
Microsoft
®
Windows
®
7 (32-bit or 64-bit)
System
Desktop or laptop computer with LAN or WLAN
(network-compatible)
500-MHz-Processor or higher
256 MB of RAM or higher
Free disk space: min. 200 MB
Screen resolution: min. 1024x768 or higher
V1.2
Help Line: 0800 66 88 66 | upc-cablecom.ch/support | upcch_care
Horizon Assistant DVD
Installationsvideos
Videos d‘installation
Video d‘installazione
Installation videos
Bedienungsanleitung
Mode d‘emploi
Manuale d‘uso
User manual
Interneteinrichtung
Conguration Internet
Congurazione Internet
Internet conguration
a) b)
2
BAC K
8
Welcome
SRF 1 HD
RECOFFLINE
BLUE POWER LIGHT
Horizon box is ON.
YELLOW POWER LIGHT
Horizon box is in HIGH power standby mode
(see POWER MANAGEMENT).
RED POWER LIGHT
Horizon box is in MEDIUM or LOW power standby
mode. The box reverts to HIGH power standby mode
when scheduled activities are required (see POWER
MANAGEMENT).
NO LIGHT
No power, the switch at the back of the box is turned OFF.
REC
OFFLINE
HORIZON BOX
CONNECTIVITY
The connection to upc
cablecom services
has failed. Refer to
TROUBLE SHOOTING.
Power Light
Display
Displays the name of the
current channel and other
relevant information.
WIFI CONNECTIVITY
Horizon box WLAN con-
nectivity has failed. Refer
to TROUBLESHOOTING.
Channel Up/Down keys
For manual channel
switching.
TELEPHONE
No dial tone but your
telephone subscription
is active. Refer to
TROUBLE SHOOTING.
ON/Standby key
Switches the Horizon
box between ON and
standby.
RECORDING
Horizon box is recording
at least one programme.
YOUR HORIZON BOX
BAC K
9
Welcome
HORIZON CONNECTORS
COAX IN
For connection to
upc cablecom cable TV
wall socket via the coax
cable.
SPDIF
For connection to
audio devices with
Dolby Digital
2
5.1 sound.
Ethernet sockets
For connection to a PC
or a router via an Ether-
net cable (RJ-45 type).
Phone sockets
For connection to phones
and telecommunication
services of upc cablecom.
Power connector
For connection to a
standard electrical outlet
via the upc cablecom
power supply.
SCART socket
For connection to video
devices with standard picture
and sound. No HD is possible
on a SCART socket.
Card slot
Not in use.
Audio Out L/R
connectors
For connection to audio
devices with analogue
audio inputs.
USB ports
Not in use.
Optical
For optical connection
to audio devices
with Dolby Digital
2
5.1
sound.
Main ON/OFF switch
For turning the Horizon
box ON and OFF.
HDMI socket
For connection to video
devices with HD
1
picture
and sound.
e-SATA slot
Not in use.
1
HD stands for High Denition; it is a video standard that has a resolution substantially higher than that of traditional television systems
2
Manufactured under license from DOLBY Laboratories. “DOLBY” and the double-D symbol are trademarks of DOLBY Laboratories.
BAC K
InstallatIon
10
Your new media experience starts now. Here you will nd a description
of the Horizon box, instructions on how to set up the device and
how you can connect it to other devices. After successfully following
the instructions, you are ready to start using Horizon and to enhance
your new media experience.
Connect your Horizon box to a upc cablecom wall socket. If your upc
cablecom wall socket has 3 holes you can connect the coax cable to
the smallest hole in the middle. If you have a 2-hole wall socket you
must rst put the small adapter on the coax cable and then connect it
to the right hole (TV). Your wall socket might also be installed the other
way round; in this case please connect the coax cable with adapter to
the left hole.
CONNECTING YOUR HORIZON BOX
Now take the HDMI cable and connect it to the box and to one of
the free HDMI connections on your TV. Please remember the chosen
connection (e.g. HDMI 1/2/3, etc.). In step 4 you will need to select the
correct HDMI connection on your TV.
1
2
Option 1
Option 2
✕
BAC K
InstallatIon
11
Take the Horizon remote control. With the arrows UP and DOWN
select your preferred language, press OK to conrm your choice.
The Horizon box will set up the required congurations. After a few
minutes you should see the personalisation message. Choose whether
you wish to receive personalised suggestions on programmes and
lms (for more information on personalised recommendations please
refer to the chapter “SUGGESTED”).
Installation is now completed. Enjoy Horizon!
Switch on your TV using your TV remote control.
Press the “Source” button on your TV remote control to choose the
HDMI channel to which you have connected the HDMI cable.
The Horizon Box now downloads the newest software (if available);
this will take around 20 minutes. When the software has been loaded,
you will be asked to select the language of your choice.
Plug the power cable into the power supply and connect the other end
to a power point. Plug the power supply into the Horizon box. Make sure
that the ON/OFF switch is set to ON.
3
5
4
ON
AV/SOURCE
TV
AV/SOURCE
AV/SOURCE
10% R SCANNING
INSTALLATION
20 min.
HDMI-Kanal wählen
Sélectionner le canal HDMI
Seleziona il canale HDMI
Select HDMI channel
TV ON
Horizon
Channel activation may take
up to 30 minutes.
min.
min.
4
4
BAC K
InstallatIon
12
THE HORIZON REMOTE CONTROL
5 BOX ON / OFF
Switches the Horizon box on or o
(Standby)
6 Digits
Direct entry of a channel number
or digit in a text
7 MENU
Opens the main menu
8 Arrow buttons
Navigates within the menu
9 OK
Acknowledges a menu selection
or opens the action menu
10 BACK
Displays the channel bar or jumps
a step back in the menu
11 CH+ / CH-
Selects a channel with a higher or
lower number
12 TEXT
Opens the teletext
Touch BACK to cancel the teletext
13 Stop
Stops the current recording
14 Fast Forward
Fast forwards during a lm, recording or
a live programme being played back with
a time delay
15 REC
Records the selected programme
16 Rewind
Rewinds during a lm, recording or a live
programme
17 Play / Pause
Pauses or resumes the current
programme or video
1 TV ON / OFF
Switches the television on or o
(Standby)
2 TV Source
Switches between the dierent video
ports on your television
3 TV VOL+ / VOL-
Switches the television volume to mute
4 TV Mute
Switches the television volume to mute
TV CONTROL HORIZON BOX CONTROL
4
3
15
16
17
5
7
10
13
14
6
12
11
9
8
1
2
BAC K
InstallatIon
13
18 Pairing key
Note: the Horizon remote control is
connected to your Horizon box by radio-
frequency. The connection is established
automatically during the initial installation
of the box. If the remote control needs to
be connected to the box again at a later
date (for example if the box has been
returned to its default setting), please
execute the following steps:
1 Make sure that your Horizon box is
turned on and that there is a clear
sight between the Horizon box and the
remote control
2 Turn the remote control with the
keyboard side facing up
3 Press and hold the pairing key for 10
seconds aiming at the Horizon box
4 If pairing is successful you will see a
notication on your TV set
19 0-9 digits
For channel selection and PIN entry
20 Keyboard lock key
The remote control has a sensor which
detects which side is facing up and
will activate only the keys on that side.
In case you want to use the keyboard
side while this side is facing down you
can press the lock key to activate all
keyboard keys while they are facing
down
21 Navigation
Keys to navigate horizontally and
vertically through menus
22 Keyboard for text entry
CAPS: trigger the letter to
appear in capital, press it a
second time to de-activate
Fn (green): press and hold this
key while pressing a key with a
green character to activate the green
character
Fn (yellow): press and hold this
key while pressing a key with a
yellow character to activate the yellow
character
23 Colour keys
24 Action keys
MENU key
BACK key
Return to previous screen when
navigating a menu. / Access channel
information while watching TV.
OK key to conrm menu selection
KEYBOARD (Rear side remote control)
24
23
22
21
19
18
20
BAC K
InstallatIon
14
Pairing the Horizon remote control with your TV
Pair the Horizon remote control to your television to switch it on or o
and to adjust the volume.
1. Look up your TV brand code.
You can nd further TV codes HERE.
2. Switch o the Horizon box.
3. Switch on your television.
4. First, press both the VOL
button and the TV Source button for
5 seconds until the TV ON/OFF button ashes 3 times.
5. Enter the TV brand code via the keypad within 10 seconds.
6. Point the Horizon remote control at your TV set and hold down the
TV ON/OFF button for up to 1 min. until the TV turns o. If your TV
does not turn o, repeat steps 2 to 5.
7. As soon as your TV has switched itself o, again press the
VOL
button and the TV Source button until the TV ON/OFF button
ashes 3 times.
Grundig 1162
Hitachi 1251
JVC 1464
LG 1628
Loewe 1660
Metz 1810
Nec 1950
Panasonic 2153
Philips 2195
Pioneer 2212
Samsung 2448
Sharp 2550
Sony 2679
Telefunken 2914
Thomson 2972
Toshiba 3021
TV ON/OFF TV Source
TV VOL
If you wait too long after the TV has
switched itself o, an incorrect code may
be memorised. If this is the case, please
repeat the procedure.
BAC K
InstallatIon
15
Connecting to audio devices
The Horizon box supports audio output to devices, such as a Hi-Fi system
or a home cinema system. Depending on the connections available
on the audio device, you can use one of the three following audio-only
connection options. Note that some home cinemas systems also have
HDMI connections; if you connect with HDMI, you may not need to use
a separate audio connection.
The SPDIF and OPTICAL connectors are
used for digital audio output. The L/R
connectors are used for analogue audio
output.
SPDIF coaxial cable
TOSLINK OPTICAL cable
L/R audio cable
SPDIF
OPTICAL
BAC K
InstallatIon
16
HOME NETWORK SETUP
If you ordered a upc cablecom internet subscription with your new
Horizon box, you can use the Horizon box as an internet router and
wire less access point.
If you have an existing internet subscription (separate router with upc
cablecom or third party internet subscription), you can connect the box
to your existing router.
Even if you don’t have an internet subscription you will be able to
connect your devices such as PCs, NAS, tablet PCs or smartphones to
your Horizon box (WLAN or LAN) in order to enjoy your photos, videos
or music on your TV.
For more information refer to the chapter HOME MEDIA SETUP.
Use Horizon box as router
To use your Horizon box as your router and wireless access point go to
MAIN MENU > TOOLBOX > SETTINGS > HOME NETWORK SETTINGS >
SET UP YOUR HOME NETWORK
Select CREATE NETWORK. The
Horizon box congures its wireless
access point. As a result, the SSID,
and ENCRYPTION METHOD are
displayed on screen. Write down the
SSID, and encryption method, as you
will need them to connect devices to
the wireless access point. The WLAN
password can be found on the bot-
tom of your Horizon HD Recorder.
The Horizon box now acts as your router and wireless access point.
At this point, you have the option to set up your media catalogue by
selecting SET UP HOME MEDIA.
Refer to SET UP HOME MEDIA to continue.
Connect to existing router (client mode)
If you have an existing internet subscription (upc cablecom or third
party), you can connect the Horizon box to your existing router over
Ethernet or WLAN.
Connecting over Ethernet
Connect an Ethernet cable between
one of the four LAN ports on the rear
of the Horizon box and your existing
router then go to:
MAIN MENU > TOOLBOX > SETTINGS
> HOME NETWORK SETTINGS
>
SET UP YOUR HOME NETWORK
Select JOIN NETWORK. The Horizon box searches the network for the
DHCP server to obtain an IP address.
Once an IP address has been ob-
tained, the following message will be
displayed:
“Your box is successfully connected
to your home network. Please select
CONTINUE to complete the setup
process.”
The Horizon box now acts as Client. At this point, you have the option
to set up your media catalogue by selecting SET UP HOME MEDIA.
Refer to SET UP HOME MEDIA to continue.
Please note that the Horizon Box
uses several of your router IP
addresses.
BAC K
InstallatIon
17
Connecting over WLAN
To connect the Horizon box to your existing router over WLAN go to:
MAIN MENU > TOOLBOX > SETTINGS > HOME NETWORK SETTINGS >
SET UP YOUR HOME NETWORK
Select JOIN NETWORK. The Horizon
box searches the network for a DHCP
server to obtain an IP address.
Since the Horizon box is not directly
connected over Ethernet cable to
your router, the search will not be
successful and you will be oered
the option of selecting your preferred
connection.
Now you can select WLAN from the
displayed options.
You are then given multiple options
for connecting your box over WLAN:
– Select from a list of available
WLAN networks
– SET UP WITH WPS PBC
– MANUAL ENTRY
Select from a list of available WLAN networks
Select the SSID of the existing WLAN router you wish to connect.
Enter the PASSWORD for the WLAN router, select CONFIRM and press
OK. The Horizon box will now connect to the router.
Set up with WPC PBC
The SET UP WITH WPS PBC option provides an easy connection method
if your existing router has auto pairing conguration capabilities. Check
your router’s user manual for auto pairing setup instructions.
When the router is searching for devices, select SET UP WITH WPS PBC.
The Horizon box and your existing router will then connect.
Manual Entry
The MANUAL ENTRY option requires you to enter the SSID of your
existing router manually. The Horizon box then scans for this network.
Enter the PASSWORD for your existing router, then select CONFIRM
and press OK. The Horizon box connects to your existing router.
At this point, you have the option to set up your media catalogue by
selecting SET UP CATALOGUE.
Refer to SET UP HOME MEDIA to continue.
1
3
2
BAC K
InstallatIon
18
Set up home media
Once you have successfully connected the Horizon box to your home
network, you can set up your media catalogue of music and videos
stored on your connected devices. Make sure your DLNA-certied
devices are connected to the Home Network using either Wi-Fi or
Ethernet before continuing. If your device does not support DLNA you
might install a DLNA server such as Twonky. Twonky is available for
PC, Mac, tablet PCs and smartphones. As a upc cablecom customer,
you can download Twonky software (PC and Mac) for free from the
upc cablecom website (upc-cablecom.ch/twonky). Download Twonky
software for tablet PCs and smartphones from an App Store (e.g. Apple
App Store or Android Market).
After setting up the home network
you have the option to set up your
media catalogue. Select SET UP
HOME MEDIA and press OK.
If DLNA devices are found, the
Horizon box will display a list of the
connected devices.
Select CONTINUE and press OK to
continue with the next step.
You will be asked if you would like
your Horizon box to create a cata-
logue of the music and videos stored
on your home network. This will make
it easier and quicker to nd and play
your home network content. Select
YES to turn this on and complete the
setup process.
Your lms and TV series will then
be available in MY LIBRARY > MY
VIDEOS.
1
3
2
Horizon’s DLNA functionality is currently limited. If
you possess a large number of photos, videos or audio
content, the box may freeze or respond very slowly. We
recommend you use a LAN cable to connect Horizon to
your home network or else use fewer than 1,000 les.
If your box exhibits problems despite that, we recom-
mend restoring Horizon’s factory settings and forgoing
use of the media playback function from the home
network for the time being.
We are working with our technology partners to extend
the number of compatible formats and improve the
cataloguing of media content from the home network.
BAC K
InstallatIon
19
Connecting your PC & Mac over WLAN
You can connect your PC to the Horizon box using WLAN. Instructions
are provided for the following operating systems:
– WINDOWS 8
– WINDOWS 7
– WINDOWS VISTA
– WINDOWS XP
– MAC OS X
The Horizon Assistant DVD enclosed with
your Horizon HD Recorder helps you to set up
your internet connection and oers additional
software e.g. a speed optimiser or the upc
cablecom security package.
Horizon Assistant DVD
Version 1.2
Windows: Win 7 / Vista / XP
Apple: Mac OS X > 10.6
Horizon Assistant DVD
INTERNETEINRICHTUNG
CONFIGURATION INTERNET
CONFIGURAZIONE INTERNET
INTERNET CONFIGURATION
INSTALLATIONSVIDEOS
VIDEOS D’INSTALLATION
VIDEO DI INSTALLAZIONE
INSTALLATION VIDEOS
BEDIENUNGSANLEITUNG
MODE D’EMPLOI
MANUALE D’USO
USER MANUAL
Supported operating systems MAC
MAC OS X Snow Leopard 10.6.x
MAC OS X Lion 10.7.x
MAC OS X Mountain Lion 10.8.x
Mac or Macbook
Intel® multi-core processor
Free disk space: min. 200 MB
Supported operating systems MAC:
MAC OS X Snow Leopard 10.6.x
MAC OS X Lion 10.7.x
MAC OS X Mountain Lion 10.8.x
Mac or Macbook:
Intel
®
multi-core processor
Free disk space: min. 200 MB
Supported operating systems WIN
Microsoft
®
Windows
®
XP Service Pack (SP) 2 (32-bit)
Microsoft
®
Windows
®
Vista (32-bit or 64-bit)
Microsoft
®
Windows
®
7 (32-bit or 64-bit)
System
Desktop or laptop computer with LAN or WLAN
(network-compatible)
500-MHz-Processor or higher
256 MB of RAM or higher
Free disk space: min. 200 MB
Screen resolution: min. 1024x768 or higher
V1.2
Help Line: 0800 66 88 66 | upc-cablecom.ch/support | upcch_care
Horizon Assistant DVD
Installationsvideos
Videos d‘installation
Video d‘installazione
Installation videos
Bedienungsanleitung
Mode d‘emploi
Manuale d‘uso
User manual
Interneteinrichtung
Conguration Internet
Congurazione Internet
Internet conguration
WINDOWS 8
Click on the network symbol at
the bottom right-hand corner of the
taskbar.
Select now your network. You will nd
your network name on the bottom of
your Horizon HD Recorder. It is called
SSID and starts with UPC. Please ensure
that you select 2.4GHz SSID.
1
3
2
Tick the “Connect automatically” box
and click on “Connect”.
Now enter the relevant password
and click on «Next». It can also be
found on the bottom of your Horizon
HD Recorder below the SSID.
You have now successfully established
your wireless Internet connection.
This key is case-sensitive.
4
5
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InstallatIon
20
Enter the security key (WPA2–PSK)
and select OK. You can nd the key
on the sticker on the underside of the
Horizon box.
Congratulations. You are now con-
nected to the Horizon WLAN net-
work. If you also ordered an Internet
subscription with your Horizon box,
you can now access the Internet.
WINDOWS 7
Click on the WLAN icon in the systray
at the bottom of your PC screen.
Select the wireless network con-
nection of your Horizon box (e.g.
UPC336980). This is the SSID on
the sticker on the underside of the
Horizon box.
Click the Connect button.
This key is case-sensitive.
1
3
4
5
2
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InstallatIon
21
WINDOWS VISTA
Click on the network
icon in the
systray at the bottom of your PC
screen.
Select ‘Wireless networks are available’.
Select the wireless network con-
nection of your Horizon box (e.g.
UPC336980). This is the SSID on
the sticker on the underside of the
Horizon box.
Enter the security key (WPA2–PSK)
and select OK. You can nd the
key on the sticker underneath the
Horizon box.
Congratulations. You are now con-
nected to the Horizon WLAN network.
If you also ordered an Internet
subscription with your Horizon box,
you can now access the Internet.
This key is case-sensitive.
1
4
5
3
2
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InstallatIon
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WINDOWS XP
Click on the icon in the systray
at the bottom of your computer
screen.
Select the wireless network connec-
tion of your Horizon box (e.g. upc
cablecom338980). This is the SSID
on the sticker on the underside of the
Horizon box.
Enter the security key (WPA2–PSK)
and select OK. You can nd the key
on the sticker on the underside of the
Horizon box.
Congratulations. You are now con-
nected to the Horizon WLAN net-
work. If you also ordered an Internet
subscription with your Horizon box,
you can now access the Internet.
MAC OS X
Click on the icon
in the status
bar at the top of your computer
screen and select Turn AirPort On.
Select the wireless network con-
nection of your Horizon box (e.g.
UPC0041743). This is the SSID on
the sticker on the underside of the
Horizon box.
Enter the security key (WPA2-PSK)
and select OK. You can nd the key
on the sticker on the underside of the
Horizon box.
Congratulations. You are now con-
nected to the Horizon WLAN net-
work. If you also ordered an Internet
subscription with your Horizon box,
you can now access the Internet.
This key is case-sensitive.
This key is case-sensitive.
1 1
3
3
4
4
2 2
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THE HORIZON MAIN MENU
The Horizon interface contains many menus, sub-menus and menu
options. This chapter explains how to handle the menu structure and
how to get the most out of your Horizon media experience.
You will nd all functions of the Horizon box in the MAIN MENU. There
are seven MAIN MENU options in the MAIN MENU. These options are:
CHANNELS, TV GUIDE, SUGGESTED, SEARCH, TOOLBOX,
ON DEMAND and MY LIBRARY.
The MAIN MENU is always displayed when you turn the Horizon box
ON from a standby mode, or after pressing the MENU key on the
remote control. It is always displayed with the CHANNELS menu high-
lighted.
When you turn the Horizon box ON, the channel shown behind
the MAIN MENU will be the last channel you were viewing before the
Horizon box was turned OFF, or your favourite channel.
Pressing the MENU key on the remote control will return you to the
MAIN MENU screen from any screen. Pressing the BACK key on the
remote control switches from the MAIN MENU to the TV screen display.
For details on how to set your favourite
channel (the channel displayed when
the Horizon box is switched ON), go to
PREFERENCES in the TOOLBOX main
menu.
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CHANNELS Displays information on the current
TV programme
TV GUIDE Interactive programme guide providing
continuously updated information for
current and upcoming programmes.
SUGGESTED Oers personalised recommendations
and lists of featured videos or other
multimedia content.
SEARCH Allows you to search the available
media content using functions such as
keyword search and advanced search.
TOOLBOX Enables you to customize the Hori-
zon box and provides online help and
customer care information.
ON DEMAND Provides an overview of the entire upc
cablecom catalogue, including Video
on Demand and TV on Demand items.
These items are available for rental or
are free.
MY LIBRARY Contains all your recorded or rented
videos, your apps and your home net-
work content such as videos, photos
and music.
OVERVIEW HORIZON MAIN MENU
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MAIN MENU after switching on the Horizon box
While watching TV, a NOW PLAYING status message appears that
indicates if the broadcast is ON DEMAND, DVR, TIMESHIFTED TV or
LIVE TV. The status message includes the title of the broadcast that is
currently playing.
Channel logo
Programme title Current programme on last tuned-in
channel (picture in picture)
Current time & dateCurrent channel
Current video or
recording playing
Programme
progress bar
Name of the
current programme
Main menu items
MAIN MENU after pressing the MENU KEY during video
playback or during timeshifted playback
You can browse the MAIN MENU options by using the LEFT and RIGHT
keys on the remote control. Press the OK key on CHANNELS in
the MAIN MENU to access the programme in the picture-in-picture
display. Pressing all other MAIN MENU options takes you to the
corresponding sub-menus.
Name of video or recording
playing in full screen
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CHANNELS
The Channels category displays information about the current programme and
enables you to switch channels.
Channel bar
Press OK on the remote control while CHANNELS is
selected on the main menu. The main menu closes and
video is displayed in full screen with the channel bar
showing information of the current programme. The
channel bar will disappear automatically after 5 seconds.
You can change the time the channel bar is displayed in
the PREFERENCES options in the SETTINGS menu.
NOW
This is the default option of the channel
bar. It shows information about the current
programme.
short press –
hides the channel
bar and
returns you to the channel
you are viewing.
long press – displays the
ACTION MENU.
or
– scrolls through the NOW
content for the other available
channels.
Pressing OK selects the avail-
able channel for viewing.
The channel bar also appears when:
– pressing the BACK key on the
remote control while watching TV.
– changing from channel to chan nel
(zapping).
The channel bar can contain up to four of the following submenu options depending on the channel being viewed:
NEXT
This shows information about the next
programme of the current channel.
– displays the ACTION MENU.
or
– scrolls through the NEXT
content for the other available
channels.
Pressing OK displays the
ACTION MENU for that
available channel.
MORE LIKE THIS
Shows content similar to the programme
you are watching.
– access to the related items.
or
– scrolls through the MORE LIKE
THIS content for the other
available channels.
ON DEMAND
Shows programmes from the Video on
Demand store of the current channel, if
available.
– opens the channel’s on Demand store.
If there is no next programme
available, this option is not
displayed in the channel bar.
If there is no related content
available, this option is not
displayed in the channel bar.
If there is no on Demand content
available from the selected channel,
this
option is not displayed in the
channel bar.
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The horizon Main Menu
27
Action menu
The action menu contains options
related to the selected programme
and allows you to perform dierent
actions.
The action menu appears e.g. when
pressing the OK key on the remote
control while watching TV.
The action menu is common to every TV programme, Video on De-
mand, DVR recording, and personal media le. Its principle is the same
all over, however the options dier from menu to menu
The action menu options available under CHANNELS:
PAUSE
This is the default item highlighted when the action
menu is displayed. Pressing the OK key displays the
Media Playback control bar with total paused time
displayed. For more details on using the controls,
refer to MEDIA PLAYBACK CONTROLS.
TELETEXT Displays the Teletext screen that belongs to the
current channel.
MORE LIKE THIS Launches a screen with related videos and pro-
grammes for you to watch.
INFO Shows information about the programme you are
currently watching. The information includes start
and end time, a progress bar, parental rating, di-
rector, actors and description of the programmes
and videos.
RECORD Enables you to start recording the current pro-
gramme. After pressing the OK key, the options
screen appears. The ADD EXTRA TIME option
allows you to set the frequency of the recordings
(how many times the recording will occur) and the
end time. If the programme you want to record is
part of a series, the options will include RECORD
ENTIRE SERIES and RECORD THIS EPISODE.
MAKE FAVOURITE Enables you to add the current channel to your list
of favourites.
AUDIO & VIDEO Oers setting options for audio, subtitles and
video
If the action menu is selected while
the recording is in progress, the
RECORD option is replaced by the
CANCEL RECORDING option.
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Accessing the channel list
Press the
or
key on remote control for 2 sec to display the
channel list.
Switching channels while in full screen TV
To switch between channels while in full screen playback, use one of the
following methods:
CH +/- keys
Briey press the
or
key on the remote control while in full
screen to zap to the previous or next channel.
The information on the channel is
displayed for 5 seconds. This can be
changed via TOOLBOX – SETTINGS -
PREFERENCES.
If the channel number does not exist, the
system displays an error message and
tunes into the nearest channel.
Directly entering a channel number
Enter the number on the Horizon remote control to switch directly to a
channel with this number.
Locked items
If you set a programme rating or lock a channel, that programme or
channel will be unavailable for viewing. For information on how to unlock
these items, refer to MISCELLANEOUS – LOCKED ITEMS.
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29
Media playback controls
The Media Playback controls are displayed when pressing the OK key
during a live TV programme or a recorded playback and then pressing
the OK key while the PAUSE option of the action menu is highlighted.
Media Playback is applicable to live TV content, recorded videos, Video
on Demand or TV on Demand items or home network content.
You can also PAUSE a programme with a
long press on the OK button during full
screen playback.
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Recording
To set up a recording, you can either open the action menu and select
RECORD, or you can push the RECORD button on the Horizon remote
control.
Recording over the action menu
Press OK during a current programme
to activate the action menu.
Select RECORD and then CONFIRM
RECORDING to start recording. Set
a customised time buer before and
after the programme under ADD
EXTRA TIME.
Recording over the Rec button on
the remote control
Press REC on the Horizon remote
control during a current programme.
Select CONFIRM RECORDING to
start recording. Set a customised
time buer before and after the pro-
gramme under ADD EXTRA TIME.
How to exit the MAIN MENU
If you want to exit the menus or on-screen
functions quickly and return to full screen TV,
press the Live TV key. With this key, you can
also tune to the last viewed channel.
Your Horizon HD Recorder allows simul-
taneous recording of up to 4 programmes!
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The horizon Main Menu
31
REWIND Press REWIND on the remote control during video
playback doubles the rewind speed and the Media
Playback controls appears. Pressing REWIND re-
peatedly while rewind is in progress, incrementally
increases the rewind speed.
For example:
Press once to double speed
Press twice for six-fold speed
Press three times for twelve-fold speed
Press four times for thirty-fold speed
Pressing PLAY/PAUSE at any time cancels the
rewind in progress and returns to normal play back
speed. Pressing FAST FORWARD at any time doubles
the fast forward speed.
PLAY/PAUSE Pressing PLAY/PAUSE at any time during rewind
or fast forward initiates playback at normal speed.
Pressing PLAY/PAUSE while live video is play-
ing initiates PAUSE. Pressing PLAY/PAUSE during
PAUSE mode initiates normal speed playback.
Press FAST FORWARD during PAUSE mode to half
the normal forward speed.
FAST FORWARD Press FAST FORWARD on the remote control from
video playback doubles the speed, and the Media
Playback controls bar appears. Pressing FAST
FORWARD while fast forward is in progress,
incre-
mentally increases the fast forward speed.
For example:
Press once to double speed
Press twice for six-fold speed
Press three times for twelve-fold speed
Press four times for thirty-fold speed
Pressing PLAY/PAUSE cancels the fast forward in
progress and returns to normal playback speed.
Pressing REWIND at any time doubles the rewind
speed.
While in FAST FORWARD/REWIND mode,
the on-screen Media Playback controls
indicate the action in progress including
a speed indicator. When you return to
normal speed playback or during PAUSE,
the on-screen Media Playback controls
indicate the status and are cancelled after
a timeout or by the user pressing BACK.
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32
TV GUIDE
The TV GUIDE provides detailed information about current programmes
as well as upcoming programmes of individual channels for the next
7 days (depending on the channel) and oers three modes to review
the schedule. Press OK on the remote control to access the TV GUIDE.
Display information
sorted by genre
Display information
in set time range
Display information
on all available channels
Display information on
the selected channel
Locked items
If you set a programme rating, or lock a channel, that programme
or channel in the TV GUIDE will be unavailable for viewing. For
information on how to unlock these items, refer to MISCELLANEOUS –
LOCKED ITEMS.
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The horizon Main Menu
33
ALL CHANNELS VIEW
The ALL CHANNELS VIEW option provides up to 15 days’ programme
information. The channels are included in the channel list with your
favourite channels at the top of the list.
or
short press – highlights the next/previous channel.
or
long press –
moves fast up or down within the channel list
or
short press – highlights the next/previous programme.
or
long press – moves fast to the right or to the left within the
programme list
When the current programme is selected:
short press – displays the action menu with VIEW
highlighted.
long press –
selects the channel and programme and
switches to full screen view of programme.
When any upcoming programme is selected:
short or long press – displays the action menu with RECORD
highlighted.
BACK – returns to TV GUIDE home screen.
MENU – retrieves the MAIN MENU.
0 – 9 – directly enter a channel number.
Channel list TimelineDate of broadcasting
Start and end time of
the current programme
Next programme
Picture-in-picture of
highlighted programme
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SINGLE CHANNEL VIEW
The SINGLE CHANNEL VIEW option provides information on the current
and upcoming programmes of the selected channel.
or
short press – highlights the next/previous programme.
or
long press –
moves fast up or down within the programme list
or
short press – highlights the next/previous channel.
or
long press – moves fast to the right or to the left within the
channel list
When current programme is selected:
short press – displays the action menu with VIEW highlighted.
long press – selects the channel and programme and switches
to full screen view of programme.
When any upcoming programme is selected:
short or long press – displays the action menu with RECORD highlighted.
BACK – returns to TV GUIDE home screen.
MENU – retrieves the MAIN MENU.
0 – 9 – directly enter a channel number.
Channel selected
Broadcast time
(vertical navigation)
Programme list
Channel list (horizontal navigation)Date of broadcasting
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The horizon Main Menu
35
GENRE VIEW
The GENRE VIEW option displays a programme list from all channels
based on their genre. It contains the following categories:
or
short press – selects the next/previous programme.
When current programme selected:
short press – displays the action menu with VIEW
highlighted.
long press – selects the channel and programme and
switches to full screen view of programme.
When any upcoming programme selected:
short or long press – displays the action menu with RECORD
highlighted.
BACK – returns to the TV GUIDE home screen.
MENU – retrieves the MAIN MENU.
0 – 9 – directly enter a channel number.
– MOVIE
– NEWS
– VARIETY & GAME SHOWS
– SPORT
– KIDS & YOUTH
– MUSIC & DANCE
– ARTS & CULTURE
– CURRENT AFFAIRS
– EDUCATIONAL
– LEISURE
– SPECIAL
– ENTERTAINMENT
– CRIME
– TV SERIES
– ADULT
Use the
or
keys to highlight
the genre you want and press OK to
access it.
Here is an example of the MOVIE genre screen:
Name of genre Date of broadcasting
Time of broadcast Channel broadcasting the programme of selected genre
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The horizon Main Menu
36
ADJUST TIMELINE
This option enables you to change the schedule timeline of the
ALL CHANNELS screen. The time window can be set to 30, 60, 90 and
120 minutes. Press OK on the remote control to access this item.
Select one of the time intervals and press OK on the remote control to activate.
The 30 min option will display 30 minutes in total with two intervals of 15 minutes each.
The 60 min option will display 60 minutes in total with two intervals of 30 minutes each.
The 90 min option will display 90 minutes in total with three intervals of 30 minutes each.
The 120 min option will display 120 minutes in total with four intervals of 30 minutes each.
Time window options
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The horizon Main Menu
37
SUGGESTED
The SUGGESTED option in the
MAIN MENU contains your per-
sonalized recommendations for TV
programmes and Video on Demand
content as well as FEATURED picks
from editors and critics. It also allows
you to change the personalisation
SETTINGS. Press OK on the remote
control to access the SUGGESTED
option.
SUGGESTED
This option displays a list of content, personally selected for you,
and based on your viewing preferences. If you choose to deactivate
personalised suggestions, this option will instead list generic recom-
mendations. This list is continuously updated with new items.
FEATURED
This option oers a list of popular items picked by editors and critics.
Settings
This option allows you to activate or deactivate personalisation.
Pressing the OK key with ACTIVATION highlighted displays the YES/NO
selection screen. Select either YES or NO and press the OK key.
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The horizon Main Menu
38
SEARCH
The SEARCH option in the MAIN MENU enables you to search
for various services and items, such as lms, programmes and Video
on Demand content. Not only is this a standalone option in the
MAIN MENU, it is also accessible from many of the on-screen sub-
menus and functions.
Keyword
The KEYWORD search option enables you to search for items by enter-
ing a keyword related to the item.
Home screen of the KEYWORD search:
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The horizon Main Menu
39
Keyword list Quantity of available content
with the same keyword
After entering the rst character, the screen automatically oers a l-
tered keyword list, based on the available matching search results. This
ltered list is rened after each character is entered.
Characters are greyed out and non-selectable if they are not valid as
the next possible character in the search results.
After entering a few characters, the keyword list is ltered down to
fewer words. If the keyword you want to search for is not yet included
in the ltered list, you must enter more characters.
Keyword list Number of available
keywords
Entered character
(e. g. C)
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The horizon Main Menu
40
When the keyword you are searching for appears in the list, use the
or
to highlight it and then select it by pressing OK on the re-
mote control. This will display the results screen:
If you are satised with the result, press OK on the remote control to
access the item.
If you are not satised with the result, you can use the REFINE function
to obtain more results.
Rene your resultsList of results containing
the selected keyword
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41
MY LIBRARY
Devices
connected to box
Planning your
recordings
Your home
network music
Your purchased on Demand
lms and programmes
Your home
network photos
Applications Your recorded
programmes
Search option
Your home
network videos
The MY LIBRARY option in the MAIN MENU enables you to set up and
manage recordings, view recorded and rented content, and view your
home network content, such as photos, music and videos. Press OK on
the remote control to access the MY LIBRARY options.
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MY RECORDINGS
This option displays a list of programmes you have recorded, sorted to
show the most recent. At any time, you will always see the newest and
latest recorded content.
ORDERS
Select ORDERS to view which On Demand content you ordered most
recently. During the rental period (generally 48 h) you can play videos
as many times as you like without incurring additional costs.
MY VIDEOS
This option is not yet available. You can access your home network
videos via MY DEVICES.
Action menu MY RECORDINGS and ORDERS
Pressing OK when the desired video or recording is highlighted, displays
the action menu, with Play selected.
The action menu contains several options related to the video. After
highlighting an option, press OK to access it. The options are:
PROTECT/ Enables you to protect the video from automatic
UNPROTECT deletion
by the system during disk cleaning actions.
FORMAT Enables you to change the audio, subtitles and
video format.
INFO Oers various information on the played video.
The information includes start and end time of
the programme, progress bar, parental rating,
director, actors, users and critics ratings, and
description of the videos.
PLAY/PAUSE Displays the MEDIA PLAYBACK CONTROLS
which includes the total playing time and the time
already played.
PLAY FROM START Enables you to restart the lm from the beginning
if it is already being played.
DELETE Launches a delete conrmation screen enabling
you to delete the video.
LOCK Enables you to protect the content from auto-
matic deletion by the system during disk cleaning
actions.
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43
MY PHOTOS
The MY PHOTOS option contains all the photos or pictures from your
home network devices. Press OK on the remote control to access your
photos.
Make sure your DLNA-certied devices
are connected to the Horizon home
network using either WLAN or Ethernet.
Refer to SET UP HOME MEDIA for more
information on how to connect your home
media devices.
Please note that the preview
pictures of your photos are
only displayed if the device on
which the photos are stored
supports this function.
Use the
navigation keys to
browse through the available devices.
Once you have highlighted the device
you want, press OK.
Select the “Photos” folder and press OK.
You will then be able to select your pic-
tures by date, album name, etc. Select
the desired folder until your pictures are
displayed.
Select the next or previous photo by using the
or
navigation keys.
The photos can be sorted by DATE or in alphabetical order (A – Z). To do
so, highlight SORT and select one of the options and then press OK to
sort the photos.
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44
Action menu MY PHOTOS
To retrieve the Action Menu for MY PHOTOS, press OK when viewing a
photo in full screen. The Action Menu contains the following options:
SLIDESHOW For viewing photos automatically in sequence.
After pressing OK, you can select a refresh rate
of one second to a maximum of 20 seconds.
Once you select the refresh rate, press OK to
start the slideshow. Options during slideshow:
STOP SLIDESHOW Stops the slideshows, returns to full screen
photo view.
PAUSE SLIDESHOW Pauses the slideshow without quitting.
RESUME SLIDESHOW Resumes the paused slideshow.
Supported image formats for MY PHOTOS
Horizon support the following image formats within MY PHOTOS:
– .JPG/.JPEG
– .PNG
Horizon’s DLNA functionality is currently limited. If
you possess a large number of photos, videos or audio
content, the box may freeze or respond very slowly. We
recommend you use a LAN cable to connect Horizon to
your home network or else use fewer than 1,000 les.
If your box exhibits problems despite that, we recom-
mend restoring Horizon’s factory settings and forgoing
use of the media playback function from the home
network for the time being.
We are working with our technology partners to extend
the number of compatible formats and improve the
cataloguing of media content from the home network.
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45
MY MUSIC
The MY MUSIC option contains all music related items from your home
network devices. Press OK on the remote control to access your music.
Make sure your DLNA-certied devices
are connected to the Horizon home
network using either WLAN or Ethernet.
Refer to SET UP HOME MEDIA for more
information on how to connect your home
media devices.
Name of album
Available music albums
Indexed music les located on a
currently disconnected device
are displayed in grey type.
Horizon’s DLNA functionality is currently limited. If you possess a large number of photos,
videos or audio content, the box may freeze or respond very slowly. We recommend you
use a LAN cable to connect Horizon to your home network or else use fewer than 1,000
les. If your box exhibits problems despite that, we recommend restoring Horizon’s factory
settings and forgoing use of the media playback function from the home network for the
time being. We are working with our technology partners to extend the number of compa-
tible formats and improve the cataloguing of media content from the home network.
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The horizon Main Menu
46
Album thumbnail (if available) Track names Name of album
Track playing time
Supported music formats for MY MUSIC
Horizon supports the following music formats within MY MUSIC:
– .MP3
– .M4A
– .AAC
– .WAV
– .WMA
Use the
navigation keys to browse through the available
albums. Once you have highlighted the album you want to play, press OK.
The rst track of the album will start to play.
The music cover must be embedded
within the music le metadata to be
correctly displayed in “My Music”.
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47
MY DEVICES
MY DEVICES displays all the devices you have connected to the Horizon
box and in turn, the contents of the device. Press OK on the remote
control to access the contents of your devices. Select MY DEVICES to
access all supported media (videos, photos and music) from your home
network.
Make sure your DLNA-certied devices
are connected to the Horizon home
network using either WLAN or Ethernet.
Refer to SET UP HOME MEDIA for more
information on how to connect your home
media devices.
Use the
navigation keys to
browse through the available devices.
Once you have highlighted the device
you want, press OK to access the device
contents.
Select the folder you want to access and
press OK to play it (if it is a video or mu-
sic) or view it (if it is a photo or picture).
Supported video formats for MY DEVICES
Horizon supports the following video formats:
- .AVI
- .MKV
- .MP4
- .MOV
For more information about supported
video formats and codecs visit
the support area on our website
(upc.cablecom.ch/support).
Horizon’s DLNA functionality is currently limited. If you possess a large number of photos,
videos or audio content, the box may freeze or respond very slowly. We recommend you
use a LAN cable to connect Horizon to your home network or else use fewer than 1,000
les. If your box exhibits problems despite that, we recommend restoring Horizon’s factory
settings and forgoing use of the media playback function from the home network for the
time being. We are working with our technology partners to extend the number of compa-
tible formats and improve the cataloguing of media content from the home network.
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APPS
The APPS (applications) option contains all the applications available on
the Horizon box. Select Apps and OK on the remote control to access
the applications portal. All apps are displayed in a mosaic view.
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MY DVR PLANNER
MY DVR PLANNER contains a list of all future recordings. You can also
List of scheduled
recordings
Set new recording manually
set up new manual recordings or modify and delete future events.
The MY DVR PLANNER screen displays the Recordings list, which is an
overview of all scheduled future recordings. In addition, it enables you
to manually book a new recording by selecting the NEW RECORDING
option. The default order of the displayed items is by date (from earliest
to latest). Within any single date, the items are sorted by start time.
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NEW RECORDING
This enables you to set up a recording
from any channel, at any date, time and
frequency that you want.
CHANNEL Enables you to select the channel you want to record
from. Use the
or
key to scroll through the
channels, then press OK to select a channel.
DATE Enables you to set the day of recording. By default the
rst date on the list is TODAY. Use the
or
key
to scroll through the dates, then press OK to select a
date.
START TIME Enables you to set the start time of the recordings. En-
ter the digits by using the remote control and press OK.
After setting the time, scroll to CONFIRM and press OK.
END TIME Enables you to set the end time of the recordings. En-
ter the digit by using the remote control and press OK.
After setting the time, scroll to CONFIRM and press OK.
FREQUENCY Enables you to set the frequency of the recording
(how many times the recording will occur). Use the
or
key to highlight one of the options.
After setting all aforementioned data,
select RECORD and press OK and
return to the MY DVR PLANNER
screen, otherwise correct the settings under CRITERIA.
Action menu MY DVR PLANNER
To retrieve the action menu for the PLANNER option, press OK when an
item is selected and highlighted.
The action menu contains several options related to the planner. After
highlighting an option, press OK to access it. The options are:
INFO Oers various information on the item.
LOCK Enables you to protect the content from automatic
deletion by the system during disk cleaning actions.
DELETE Launches a delete conrmation screen enabling
you to cancel the current recording.
DELETE ALL Launches a delete conrmation screen enabling
you to cancel all recordings.
RECORD SERIES Enables you to set up the recording of a complete
series.
SEARCH Allows you to search the available media content
using functions such as keyword search and ad-
vanced search.
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ON DEMAND
The ON DEMAND option of the MAIN MENU enables you to view and
rent items from the entire upc cablecom catalogue. Press OK on the
remote control to access ON DEMAND.
Promotions Category selectedSearch functionAvailable categories
The ON DEMAND main screen contains the top content categories,
with ALL VIDEOS being the main category.
ALL VIDEOS includes the complete set of content sub-categories,
giving you access to the full upc cablecom on Demand oering.
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ALL VIDEOS
ALL VIDEOS is a sub category of the ON DEMAND menu. It displays
the dierent types of video-related items that are available. Browse
through the dierent categories and access what you want by pressing
the OK key.
You can browse through the available items by using the navigation keys
on the remote control and by using the REFINE function.
Action menu ON DEMAND
The ON DEMAND action menu appears when you press OK on an item
highlighted in the mosaic view. The various options are based on the
type of item. You can obtain information about the item, rent it, change
the audio, format or subtitles, and search for other items.
Available actions Content nameContent picture
INFO Oers a variety of information on the selected
video. Information includes parental rating,
director, actors and description of the videos.
RENT Select RENT and then enter your PIN to order the
lm. The default PIN is 0000.
MORE LIKE THIS Launches a screen with related videos and
programmes for you to watch.
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TOOLBOX
The TOOLBOX option in the MAIN MENU enables you to customize the
Horizon box according to your needs. It also provides frequently asked
questions and other useful customer care information.
CUSTOMER CARE
The CUSTOMER CARE option of TOOLBOX provides you with help infor-
mation.
The help information is grouped into the following categories:
HORIZON FAQS and ACCOUNT FAQS
These options provide on-screen help topics arranged in a series of menus
and sub-menus. The help topics provide information on the various
features of the Horizon box, its system, and your account.
CONNECTION TEST
The CONNECTION TEST allows you to test the connection of the
Horizon box to the upc cablecom network and check that your home
connection is working.
CONTACT UPC CABLECOM
The CONTACT UPC CABLECOM option contains the various methods
of contacting upc cablecom such as regular e-mail or social media.
Select one of the options for more information.
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SETTINGS
The SETTINGS option of TOOLBOX enables you to customize the Hori-
zon box. It contains the following options:
HORIZON BOX Enables you to set and adjust basic features of the
Horizon box.
AUDIO/ Enables you to set video and audio formats and
VIDEO SETTINGS other preferences.
PIN & PARENTAL Enables you to set various features regarding your
CONTROL personal privacy, organize your children’s access
to the Horizon box and channels, and create a PIN
code.
RECORDINGS Enables you to set reminder notications on or o,
& REMINDERS set your recording preferences and manage the
Horizon box disk space.
PREFERENCES Enables you to compile a list of your favourite
channels and set your viewing preferences.
HOME NETWORK Enables you to set up your home network and your
SETTINGS media catalogue.
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HORIZON BOX
The HORIZON BOX option enables you to set and adjust basic functions
of the Horizon box.
POWER MANAGEMENT
The options available in POWER MANAGEMENT enable you to set the
level of standby power and dene standby usage:
SOFTWARE
Enables you to update the Horizon box system with the newest
software and checks the version information of the currently installed
system software.
DIAGNOSTICS
The options available in DIAGNOSTICS enable you to review the status
of various features of the Horizon box
FACTORY RESET
Enables you to reset the Horizon box to the factory default settings
with the possibility to keep or delete the recordings stored on the
Horizon box disk.
FRONT PANEL BRIGHTNESS
This option enables you to set the brightness of the Horizon box
front panel display. The available setting levels are 25 %, 50 %, 75 % and
100 %, where 100 % is the maximum brightness.
STANDBY POWER
USAGE
Enables you to set the power level used when the
Horizon box is in standby mode. The options are
HIGH, MEDIUM, or LOW.
AUTO STANDBY
Enables you to dene when the Horizon box
automatically switches to standby.
AUTOMATIC
The Horizon box switches to standby at the time
set by you or after a set period of time.
OFF
AUTO STANDBY not in use.
AT NIGHT
The Horizon box switches to standby at the
default time of 23:00. AT NIGHT standby nishes
at a default time of 5:00. These times can be set
using DEFINE AUTO STANDBY TIME.
DEFINE AUTO
STANDBY TIME
Enables you to set the start and end time
of AUTO STANDBY.
ACTIVATE
STANDBY AFTER
enables you to set the period of time after which
the Horizon box switches to standby. The time is
set in increments of 30 minutes, from 30 minutes
to a maximum of 240 minutes. The default is 210
minutes.
Please note that when the power usage
is set to LOW, your Phone and Internet
connection will be deactivated.
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AUDIO SETTINGS
The options available in AUDIO SETTINGS allow you to enable and
disable dierent audio outputs and change audio delays for both HDMI
and SCART. The audio delay setting helps you to optimise the time
delay between the video and the audio signal if needed.
Audio / Video Settings
The AUDIO / VIDEO SETTINGS option enables you to set video and
audio formats.
VIDEO SETTINGS
The options available in VIDEO SETTINGS enable you to select the type
of video connection, set the display format and resolution:
VIDEO
CONNECTION
Enables you to select either the HDMI or SCART
connections, or allows the Horizon box to auto-
matically select the required video connection.
TV SET INFO Provides info about the TV set if supported by
your TV device.
HD RESOLUTION Enables switching between TV resolutions.
TV COLOR
OUTPUT
Allows you to select the appropriate TV
colour output. The AUTOMATIC option is set as
standard. The available options are AUTOMATIC,
RGB, YCbCr-4:2:2 and YCbCr-4:4:4. If problems
occur with picture displaying (e.g. picture loss or
incorrect colours), switching to RGB may prove
helpful.
4:3 VIDEO
DISPLAY
Enables you to select the type of screen display
to use when a programme is broadcasted in 4:3
mode, either PILLARBOX, FULLSCREEN (ZOOM),
or FULLSCREEN (STRETCH).
SCART OUTPUT Enables or disables SCART audio output.
HDMI OUTPUT Enables or disables HDMI audio output
S/PDIF OUTPUT Enables or disables S/PDIF audio output.
DOLBY (AC3)
OUTPUT
Enables or disables S/ DOLBY (AC3) audio
output.
S/PDIF AUDIO
DELAY
Sets the S/PDIF audio delay. The delay can
be changed in increments of 50 ms between
limits of 0 ms and +200 ms.
HDMI AUDIO
DELAY
Sets the HDMI audio delay. The delay can
be changed in increments of 50 ms between
limits of 0 ms and +200 ms.
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Pin and parental control
The PIN AND PARENTAL CONTROL
option enables you to set various fea-
tures regarding your personal privacy,
organises your children’s access to
the Horizon box and channels, and
creates a new PIN code.
PIN CODE
The options available in PIN CODE enable you to change your PIN
CODE, and set if and when PIN entry is necessary:
PURCHASE PROTECTION
This option enables you to set Purchase Protection ON or OFF. With
Purchase Protection set to ON, you are asked to enter your purchase
code when renting items. If you set this option to OFF, anyone can rent
items using your account. In default setting, the Purchase Protection is
set to ON.
PARENTAL CONTROL
The options in PARENTAL CONTROL enable you to lock channels
and programmes. You will need to enter your PIN CODE to view these
channels and programmes.
LOCK/UNLOCK CHANNELS enables you to lock or unlock individual
channels. You must enter your PIN CODE
to view any locked channels.
Choose the channels you would like to
lock or unlock by pressing the OK key.
You will see a lock displayed beside the
selected channel
After selecting the channels go to
the left and select CONFIRM LIST by
pressing the OK key.
CHANGE PIN
CODE
Select this option if you want to change your
PIN CODE. The default PIN CODE is 0000.
REQUIRE PIN
ENTRY
Select this option if you want to request a
PIN CODE when accessing the SETTINGS menu.
REQUIRE PIN AT
STARTUP
With this option set to ON, you must enter the
PIN CODE when switching the Horizon box ON
from standby.
LOCK
PROGRAMMES
BY AGE
By activating this option you will be asked
to enter a PIN for programmes, which are
unsuitable for the selected age.
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RECORDINGS AND REMINDERS
The settings grouped under RECORDINGS AND REMINDERS enable
you to manage your recording times and handle conicts.
RECORDINGS
The following options are available:
TIME BEFORE
PROGRAMME
AUTOMATIC
The Horizon box monitors changes in the programme start and end
time and adjusts the times in order to fully record the programme.
NONE
The recording starts at the scheduled time.
1 min, 2 min, 5 min, 15 min, 30 min
Adds the selected number of minutes to the start of the recording.
TIME AFTER
PROGRAMME
AUTOMATIC
The Horizon box monitors changes in the programme start and end
time and adjusts the times in order to fully record the programme.
NONE
The recording ends at the scheduled time.
1 min, 2 min, 5 min, 15 min, 30 min
Adds the selected number of minutes to the end of the recording.
DISK SPACE
MANAGEMENT
AUTO DELETE RECORDINGS
The Horizon box will resolve any conict by itself at the time the
actual conict arises.
WARN ME ABOUT CONFLICTS
You are notied that recordings will be deleted to free up space
for new recordings. If no recordings can be deleted (for example
when all recordings on the DVR are protected) a notication is
displayed to inform you to free up disk space to continue with the
new recording.
NEVER DELETE RECORDINGS
You can resolve the conict manually by selecting a programme to
cancel.
USED DISK SPACE
Shows you the amount of disk space used as a percentage.
SERIES
RECORDING
FROM SINGLE CHANNEL
Records the series only from the selected channel.
FROM ALL CHANNELS
Records the series from all channels that are showing it.
REMINDER NOTIFICATION
This option enables you to turn reminder notications ON or OFF.
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PREFERENCES
The settings grouped under PREFERENCES enable you to personalize
your user experience with the Horizon box.
GENERAL
The options available under GENERAL settings are the menu language,
the basic display settings for menus and the preferred start channel.
MENU
LANGUAGE
Enables you to change the menu language. The
options are the same as those shown when the
Horizon box was started for the rst time. You
can set the menu language to German, French,
Italian and English.
TRANSPARENCY Enables you to set the transparency of the menus
that appear over full screen TV. The options are:
CLEAR
The most transparent
STANDARD
About 50% transparent
DARK
The most opaque
INFO MENU
TIME OUT
Enables you to set the length of time the channel
bar is displayed. The options are 5 sec, 10 sec, or
15 sec.
TV GUIDE
BACKGROUND
Enables you to change the way the TV Guide is
displayed. The options are:
TRANSPARENT BACKGROUND
The TV Guide is displayed over the full screen
current channel.
SOLID BACKGROUND
The TV Guide is displayed with the current
channel in a mini TV screen in the top left corner.
START CHANNEL Enables you to select the channel that is
dis played when you start the Horizon box. The
options are:
DEFAULT
Shows the upc cablecom Info Channel
LAST VIEWED CHANNEL
Shows the channel being watched when the
Horizon box is switched o.
SELECT YOUR CHANNEL
Enables you to select the start channel from the
full channel list.
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FAVOURITE CHANNELS
These options enable you to create a list of your favourite channels.
SET FAVOURITES
Sets your list of favourite channels. These channels appear on top of
the default channel list. You will recognise your favourite channels by a
star beneath the channel logo when zapping.
To compile a list of favourite channels:
– Select FAVOURITE CHANNELS followed by SET FAVOURITES
– Browse through the available channels and select any you want using
the OK key. Once a channel is selected, there is a 4 symbol next to
its name.
– IMPORTANT: conrm your favourite list by selecting CONFIRM LIST
on the left
REORDER FAVOURITES
Reorders your list of favourite channels. The order you choose is the order
the channels will appear when changing channels.
To reorder the channel list:
– Select FAVOURITE CHANNELS option followed by REORDER FAVOURITES
– Browse through the list and select the channel you want to move using
the OK key.
– Use the UP or DOWN keys to move the channel to a dierent position.
Press OK to conrm.
– IMPORTANT: conrm the new order by selecting CONFIRM on the left
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PREFFERED AUDIO LANGUAGE
This option enables you to set a soundtrack language, for example
for sports programmes that is dierent to the selected Horizon box
language.
SUBTITLES
This option enables you to have subtitles during programmes that
support this option.
TELETEXT DISPLAY
This option enables you to select the type of background you want for
the Teletext display.
PERSONAL SUGGESTIONS
Horizon comes with unique features that provide a fully personalised
entertainment experience. It can remember the TV programmes you
have recorded or watched earlier. Using this information, Horizon will
oer personalised suggestions on TV programmes, Video on Demand
lms and TV series that you may nd of interest. After entering your
PIN you can activate or deactivate PERSONAL SUGGESTIONS.
ACCESSIBILITY
This option provides settings that make it easier for those with hearing
disabilities to use the Horizon box.
SELECT
SOUNDTRACK
LANGUAGE
Enables you to set the soundtrack language
when available. Press OK to show the list of avail-
able languages. Scroll to the language that you
want and press OK.
DEFAULT
SETTINGS
Resets the soundtrack language to the default
language.
BLACK
BACKGROUND
Sets the background of the Teletext display to
black.
TRANSPARENT
BACKGROUND
Sets the background of the Teletext display
to transparent. The current channel is visible
through the display.
HARD OF
HEARING
SUBTITLES
Enables you to view additional descriptive
subtitles for customers with hearing problems
where available. This service in not available on all
channels.
RESET
ACCESSIBILITY
SETTINGS
Resets the accessibility options to the default
setting. The default setting is OFF.
SUBTITLE
DISPLAY
Enables you to set subtitles ON or OFF.
PREFFERED
SUBTITLE
LANGUAGE
Enables you to set the subtitles language
for display during both broadcast and Video
on Demand programmes.
DEFAULT
SETTINGS
Resets the subtitles settings to the default
settings for your location.
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HOME NETWORK SETTINGS
The settings grouped under HOME
NETWORK SETTINGS enable you to
set up your Horizon box as a router
and wireless access point or connect
the Horizon box as a client to an
existing router.
You can then access multimedia les
stored on your PC and other devices,
and play them back using the Horizon
box.
SET UP YOUR
HOME NETWORK
Use this wizard to set up the Internet and home
network connections on your Horizon box. This
will allow you to access video, music and photo
content stored on your home network from this
box.
There are two options to choose from. If you have
a upc cablecom internet connection, you can set
up your box as the main Internet access point
for your home network. If you have an Internet
connection through another access point in your
home, you can connect your box to that existing
home network. See HOME NETWORK SETUP for
instructions.
NETWORK
DIAGNOSTICS
Provides information on the status of the home
network
WLAN SETTINGS WLAN ON/OFF
Enables you to switch the access point ON and
OFF.
SET UP WITH WPS PBC
WPS (WLAN Protected Setup) allows you to
connect devices to the Horizon box by pushing a
button on your existing router if it supports WPS.
This is called Push Button Conguration (PBC).
This pairing process requires you to set the Horizon
box in WPS mode by using the SET UP WITH WPS
PBC option in WLAN SETTINGS, after which you
need to press the WPS button on your router
within two minutes.
Once paired successfully, the Horizon box and
your device are connected.
NETWORK NAME (SSID)
Enables you to set your own network name for
the Horizon box
WLAN PASSWORD
Enables you to change the access point password.
WLAN CHANNEL
Enables you to select the WLAN channel the
access point will use.
Please note that the length of your pass-
word must be at least 8 characters. To
conrm your new password, press BACK
on the Horizon remote control and then
select APPLY SETTINGS.
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LOCKED ITEMS
If you set a programme rating or lock a channel, that programme or
channel will be unavailable for viewing.
Locked channel
This occurs when the current channel is
locked for viewing. To unlock the channel press
OK and enter your PIN or go to SETTINGS to
remove the lock for this channel. The default
PIN is 0000.
Locked programme
This occurs when the current programme is
locked by age rating for viewing. To unlock the
programme press OK and enter your PIN or
go to SETTINGS to remove the age rating. The
default PIN is 0000.
Unsubscribed channel
This occurs when the channel you switch to
is not part of your subscription. If you wish to
subscribe to this channel please go to upc-ca-
blecom.ch/myupc and login into your account
or call 0800 66 88 66.
Locked channel or programme in channel bar
Locked programmes or channels are also
shown when using the channel bar.
This occurs by pressing the UP or DOWN keys
when the channel bar is displayed. The chan-
nel bar content is updated to the previous/
next channel, but the channel or programme
is locked.
Unsubscribed channel in channel bar
This occurs when pressing the UP or DOWN
keys when the channel bar is displayed.
The channel bar content is updated to the
previous/next channel, but the channel or
programme is unsubscribed.
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RECORDING CONFLICT MANAGEMENT
Your Horizon HD Recorder allows simultaneous recording of up to
4 programmes. If more than 4 recordings are active at the same time, a
recording conict will occour.
There are two situations where recording conicts can occur.
When you want to record a programme and other programmes are
scheduled for recording with recording times that overlap
(PROGRAMME RECORDING CONFLICTS).
When you book a recording and the disk is full
(DISK SPACE MANAGEMENT CONFLICTS).
Conicts can occur when you try to book a recording from any of the
following areas:
– during Live TV content
– while using the channel bar
– in the TV Guide
– from your Search results
– in Suggestions
– while searching Related items
Programme recording conflicts
A programme recording conict
occurs when you try to book a
recording and the maximum number
of other recordings, that have over-
lapping times, are already booked. The
conict arises when you select the
RECORD option in an action menu
and press the OK key. When a conict
occurs (Message - a conict has o
ccurred), the conict resolution
screen appears. You can choose to
resolve the conict in three ways:
– MANUALLY
– AUTOMATICALLY
– CANCEL RECORDING
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Miscellaneous
65
MANUALLY
If you select the MANUALLY option
and press OK, a list of programmes to
be recorded appears (listed from the
earliest to the latest).
You can now select the single/mul-
tiple programmes that you want to
cancel to resolve the conict. Until
the conict is resolved, the high-
light will stay on the next item that
needs to be cancelled. If the conict
is resolved, this screen disappears
automatically.
CANCEL RECORDING
The option CANCEL RECORDING cancels the newest booking and
returns to full screen TV.
There is a timeout of 120 seconds on
this screen. If the timeout elapses and
you have not selected how to solve the
conict, the new recording you set is
automatically cancelled.
AUTOMATICALLY
If you select the AUTOMATICALLY option, the Horizon box decides at
the actual time of the conict, how to resolve the conict.
The Horizon box assigns each of the booked recordings a priority level,
with protected recordings having the highest priority and recordings
that were booked earlier, the lowest priority. Live TV has priority over all
bookings.
When a conict is imminent, the Horizon box will stop recording the
booking with the lowest priority and start recording the booking with
the higher priority.
If the higher priority booking is completed before the lower prioritised
booking time is over, the Horizon box will resume recording the lower
priority booking.
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66
Disk space management conflicts
The Disk Space Management conict screen is displayed when you
have started or booked a recording of a programme and the Horizon
box determines that there is insucient disk space to complete the
booking. When this conict screen appears, it is displayed because of
the Disk Space Management settings you have congured in TOOLBOX
– RECORDINGS AND REMINDERS.
Conflict during recording in progress
When there is a recording in progress and the disk is full, the following
screen appears:
This screen has a 180 seconds timeout for
your decision. If the timeout expires, the
default action (NO option) will take place.
Based on the priority of the recordings, the system displays two die-
rent messages.
The following message is displayed if there are non-protected (low
priority) recordings on the disk:
Your disk is full. Would you like to automatically delete
previous recordings?
In this case, you are asked to accept or reject the deletion of low
priority recordings from the disk to continue the recording. You have
two choices:
– To keep the low priority recordings, select the NO option and press
OK. The Horizon box will not cancel the recordings with low priority
and recording of the current booking is stopped.
– To delete low priority recordings, select the YES option and press OK.
The Horizon box will cancel recordings with low priority and the
current booked recording will continue.
The following message is displayed if protected (high priority) recordings
are on the disk:
Your disk is full. You need to delete previous recordings stored
in your library.
In this case, you are asked to accept or reject the deletion of high
priority recordings from the disk to continue the recording. You have
two choices:
– To keep the high priority recordings, select the NO option and press
OK. The Horizon box will not cancel the recordings with high priority
and recording of the current booking is stopped.
– To delete the high priority recordings, select the YES option and
press OK. The Horizon box will cancel recordings with high priority
and the current booked recording will continue.
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67
Conflicts during booking or instant recording
When you are booking a recording or you manually start a recording and
the disk is full, the system will also display a conict warning message.
Depending on the disk management settings you have set in
TOOLBOX – RECORDINGS AND REMINDERS the Horizon box will
give you the following options:
– If the Disk Space Management settings are set to NEVER DELETE
RECORDINGS, the notication screen is displayed. You must go to
the LIBRARY and select recordings to delete to free up disk space.
– If the Disk Space Management settings are set to AUTO DELETE
RECORDINGS or WARN ME ABOUT CONFLICTS, the Horizon box
checks if there are any lowest priority recordings. If there are, then
the disk quota conict is ignored and the recording is booked. Low
priority recording disk space will be used for the booking
– If there are no low priority recordings, the notication screen is dis-
played. You must go to the LIBRARY and select recordings to delete
to free up disk space.
This screen will disappear after a timeout
of 120 seconds. If the timeout expires, the
booking will be ignored.
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Internet & telephony
68
OUR TELEPHONE SERVICES
We are happy that you have chosen Phone. The following pages contain
everything you need to know about the various options which this new
service from upc cablecom oers you. We would like to wish you a lot
of fun with your rst call.
The voicemail box is deactivated by default. If required, you will need to
set up the voicemail box rst.
Your voicemail box
Features on the voicemail box
– Notication of new messages by means of a special buzzing sound
on your home phone or, alternatively, an SMS can be sent to your
mobile phone
– Messages can be retrieved and voicemail box settings changed via
the Internet
– A choice of a standard greeting or a personally recorded
announcement (max. 1 minute recording time)
– Push-button callback
– Maximum duration per recorded message: max. 5 minutes
– Capacity: 100 messages
– Storage time for incoming messages
– New (unheard) messages: 30 days
– Previously heard messages: 5 days
– Stored messages: 30 days
– Voice-guided user instructions in German, French, Italian or
English
– Direct access to your voicemail box when you are away from home:
dial 086 followed by your phone number including the area code
(e.g. 086 044 123 45 67).
Setting up the voicemail box for the first time
Listening to voicemail messages
When new messages have been recorded for you, the voicemail box
can notify you in two ways.
– By SMS on your mobile phone (activation is described below)
– By a double beep when you pick up the receiver
Changing your PIN code for external access to the
voicemail box
3
Please dial number 3 and follow
the instructions.
Here you can choose the language,
record a personal message and
change your PIN for external access
to the voicemail box. You can switch
this on by forwarding your calls.
3
Call the number 3 to access the “Main Menu” of your voicemail box.
3
Press the number 3 to go to the “Settings” menu.
2
Press the number 2 to go to the “Changing your PIN code” menu.
Follow the voice-guided instructions to change your PIN code.
Please note that the PIN code for external access to the voicemail
box is not valid for call barring services. There is another PIN code
for that matter.
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Listening to voicemail messages over the Internet
Log on to “My Account” on upc-cablecom.ch and click on “My prod-
ucts”. With your PIN code, you can access the section “Voicemail box”
and listen to messages there.
Notification via SMS
Log on to “My Account” on upc-cablecom.ch and click on “My prod-
ucts”. With your PIN code, you can access the section “Voicemail box”
and specify a mobile phone number that will receive an SMS for every
new voicemail messages.
Operating the voicemail box
While listening to a voicemail message and immediately thereafter, you
will have the following options:
1
4
7
*
2
8
0
3
6
9
#
Pause
Cancel
Go back 10 seconds Go forwards 10 seconds
Save
Back
Replay
Help
Previous message
Delete
5
Listening to voicemail messages from any line
0
8
6
your telephone number
Call the number 086 followed by your telephone number (for example, 086
044 123 45 67) and press the
*
button during the greeting
message. Now enter your pin and conrm with the button
#
.
Listening to voicemail messages from your own line
3
Dial number 3 to listen to your
voicemail messages.
3
Once you have listened to them,
you can delete voicemail messa-
ges by pressing button 3.
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70
Call barring services
This function is used to block outgoing calls. The function is protected
by a PIN code. This means that only you can activate or deactivate the
function.
Before you can use this service, you must rst change the pre-set
PIN code (0000) on your home phone connection. The PIN code
must contain four digits and four identical numbers may not be
used. This is not the same PIN setting as for external access to
the voicemail box. However, you can dene the same PIN for both
functions.
Please note that only one call barring function can be activated at
any one time. In order to switch from one call barring function to
another, simply activate the call barring function you wish to use.
The previous function will be deactivated automatically.
Barring all outgoing connections (except for emergency calls
112, 117, 118, and short numbers 143, 144, 145 and 147)
Call the following service number:
*
99
*
0000
*
new PIN
*
repeat
new PIN
#
Wait for the conrmation and then end the call.
ACTIVATION
Call the following service number:
*
33
*
your PIN
*
1
#
Wait for the conrmation and then end
the call.
DEACTIVATION
Call the following service number:
#
33
*
your PIN
#
Wait for the conrmation and then end
the call.
Forwarding calls to the voicemail box
Forwarding calls to your voicemail box when your phone
line is busy
Forwarding calls to your voicemail box when you are not
available (after 25 seconds)
Forwarding all calls to the voicemail box
(you will receive no further calls on your telephone.)
ACTIVATION
Call the following service number:
*
555
#
Wait for the conrmation and then end
the call.
ACTIVATION
Call the following service number:
*
888
#
Wait for the conrmation and then end
the call.
ACTIVATION
Call the following service number:
*
000
#
Wait for the conrmation and then end
the call.
DEACTIVATION
Call the following service number:
#
555
#
Wait for the conrmation and then end
the call.
DEACTIVATION
Call the following service number:
#
888
#
Wait for the conrmation and then end
the call.
DEACTIVATION
Call the following service number:
#
000
#
Wait for the conrmation and then end
the call.
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Barring outgoing calls to 0900x, 0901x and 0906x
busines s numbers
Barring outgoing calls to numbers abroad, to all business
numbers and calls to satellite phones
Barring outgoing calls to satellite phones and business
numbers (0906x)
ACTIVATION
Call the following service number:
*
33
*
your PIN
*
6
#
Wait for the conrmation and then end
the call.
ACTIVATION
Call the following service number:
*
33
*
your PIN
*
7
#
Wait for the conrmation and then end
the call.
ACTIVATION
Call the following service number:
*
33
*
your PIN
*
8
#
Wait for the conrmation and then end
the call.
DEACTIVATION
Call the following service number:
#
33
*
your PIN
#
Wait for the conrmation and then end
the call.
DEACTIVATION
Call the following service number:
#
33
*
your PIN
#
Wait for the conrmation and then end
the call.
DEACTIVATION
Call the following service number:
#
33
*
your PIN
#
Wait for the conrmation and then end
the call.
Permanent call forwarding to a chosen number
This enables you to forward all incoming calls to another telephone
number.
ACTIVATION
Call the following service number:
*
21
*
call forwarding number
#
Wait for the conrmation and then end
the call.
DEACTIVATION
Call the following service number:
#
21
#
Wait for the conrmation and then end
the call.
Call forwarding
Barring outgoing calls to numbers abroad and calls to
satel lite phones
Barring outgoing calls to satellite phones
Barring outgoing calls to business numbers (0906x)
ACTIVATION
Call the following service number:
*
33
*
your PIN
*
3
#
Wait for the conrmation and then end
the call.
ACTIVATION
Call the following service number:
*
33
*
your PIN
*
4
#
Wait for the conrmation and then end
the call.
ACTIVATION
Call the following service number:
*
33
*
your PIN
*
5
#
Wait for the conrmation and then end
the call.
DEACTIVATION
Call the following service number:
#
33
*
your PIN
#
Wait for the conrmation and then end
the call.
DEACTIVATION
Call the following service number:
#
33
*
your PIN
#
Wait for the conrmation and then end
the call.
DEACTIVATION
Call the following service number:
#
33
*
your PIN
#
Wait for the conrmation and then end
the call.
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72
Forwarding calls to a chosen number when your phone line
is busy
This enables you to forward all incoming calls to another number when
your line is busy.
Suppressing your number – for individual calls
You can block your telephone number on a call-by-call basis to
prevent it from being displayed on the called subscriber’s phone.
ACTIVATION
Call the following service number:
*
67
*
call forwarding number
#
Wait for the conrmation and then end
the call.
Call the following service number:
*
31
*
number to call
#
Wait for the conrmation and then end the call.
ACTIVATION
Call the following service number:
*
26
#
Wait for the conrmation and then end
the call.
DEACTIVATION
Call the following service number:
#
67
#
Wait for the conrmation and then end
the call.
DEACTIVATION
Call the following service number:
#
26
#
Wait for the conrmation and then end
the call.
Please note that when activating call forwarding “after a delay” or
“if engaged”, the relevant forwarding instructions to the voicemail
box are deactivated and have to be reprogrammed if required. If
you wish to divert to a new telephone number, deactivate the old
diverted number rst. Please also note that call forwarding does
not work if the “Call waiting” function is active.
Additional functions
Do not disturb
If you prefer not to be disturbed, you can turn o your phone with “Do
not disturb” without disconnecting the phone from the cable modem.
A recorded message will advise the caller that you do not wish to be
disturbed.
Forwarding calls to a chosen number when you are not
available (after 25 seconds)
This enables you to forward all incoming calls to any telephone number.
ACTIVATION
Call the following service number:
*
61
*
call forwarding number
#
Wait for the conrmation and then end
the call.
DEACTIVATION
Call the following service number:
#
61
#
Wait for the conrmation and then end
the call.
Permanently suppressing your number
To activate this function, please call our customer service on
0800 66 88 66.
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73
Toggling
Rejecting a waiting call
Accept waiting call and end existing call
Accept waiting call and place existing call on hold
Call waiting
If your line is engaged, a third party can still call you and let you know
that they are waiting. You will be informed by means of an audible tone.
You now have the option of terminating the present call or placing it on
hold temporarily while you accept the waiting call. You can of course
ignore the waiting call if you wish.
ACTIVATION
Call the following service number:
*
43
#
Wait for the conrmation and then end
the call.
Press or
R
and wait for the dialling tone and press
0
.
Press or
R
and wait for the dialling tone and press
1
.
Press or
R
and wait for the dialling tone and press
2
.
Press or
R
and
2
to switch between the connections / calls.
DEACTIVATION
Call the following service number:
#
43
#
Wait for the conrmation and then end
the call.
You can also end the current connection by hanging up. In this
case, a call indicates that you have a pending call. While you hear
the ringing tone, you can accept the pending call by lifting the
receiver.
Please note that call forwarding does not work if the “Call waiting”
function is active.
Please note that as long as the “Call waiting” function is active,
forwarding will not work. When you end one of the two con-
nections (hang up the receiver), a tone indicates that the other
connection is still active. While you hear the ringing tone, you can
answer the other connection by lifting the receiver.
Rejecting calls from withheld numbers
Please note that some companies as well as private subscribers
will not accept calls if the caller’s number identication is blocked.
ACTIVATION
Call the following service number:
*
77
#
Wait for the conrmation and then end
the call.
DEACTIVATION
Call the following service number:
#
77
#
Wait for the conrmation and then end
the call.
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Terminate call on hold
Terminate current call and accept call on hold
Start three-way conference (during a call)
End – during a call
From the function “Hold”
Press or
R
and wait for the dialling tone and press
0
.
The existing call remains active.
Press or
R
and wait for the dialling tone and press
1
.
The call on hold becomes active.
Replace receiver (both calls are terminated).
To switch back and forth between participants:
Press
or
R
, wait for the dial tone, enter
2
.
First connection is put on hold, second remains active.
Press or
R
, wait for the dial tone and enter the desired number;
press
or
R
again and wait for the dial tone and confirm with
3
.
Press
R
or
3
and wait.
If you terminate one of the two calls by replacing the receiver, the
phone will ring to indicate that the other call remains active. You
can accept the call by picking up the receiver while the phone is
ringing.
Three-way conference
During a call, you can add another person to the conversation or ex-
clude them again at any time without terminating the existing call.
Fax
You can also connect a fax machine for data transmission to the cable
modem. The fax groups 2/3 (up to 14.4 kbit/s) are supported.
Hold and accept a new incoming call
Press or
R
and wait for the dialling tone.
Select the number
2
for questions (within 20 seconds)
and wait for a connection.
Press or
R
, then
2
to switch between the connections / calls.
Hold
This enables an existing call to be placed on hold in order to query
something with another subscriber on the same line or to answer a
waiting call (that has already been signalled). The existing call is held in
the exchange.
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Abbreviated dialling numbers Support
You can nd answers to frequently asked questions and general tips
online at upc-cablecom.ch/support. Of course, our technical support is
also available at 0800 66 88 66, Monday to Friday from 8 am to 10 pm
and Saturday and Sunday from 10 am to 6 pm.
Number Service name Description
1818 Directory enquiries National and international
112 Emergency services number
117 Police
Connects you to the nearest
emergency control centre.
118 Fire service
143 Telephone counselling service
144 Ambulance
145
Emergency numbers for
cases involving poisoning
Oers round-the-clock
medical advice in cases
involving poisoning.
147
Telephone assistance for
children and young people
140 Breakdown service
1414 Rega
Emergency helicopter
1415 Air-Glaciers
1600 Regio-Info Regional information
161 Talking clock
162 Weather forecast
163 Inforoute TCS road information
164 SporTel Sports information
175 Trouble-shooting service
187 Avalanche bulletin
BAC K
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OUR ADDITIONAL INTERNET SERVICES
Thank you for choosing upc cablecom as your Internet service provider.
The following pages contain everything you need to know about the
various options provided by the tried-and-test Internet service from
upc cablecom. We hope you have a lot of fun!
Installation
For correct installation of your modem and the wireless router please
either use the upc cablecom Installer DVD or the Quick Install Guide.
The DVD provides animated instructions on how to connect the devices
correctly, automatically creates a wireless connection with your com-
puter and sets up a personal @highspeed.ch e-mail address.
You will also nd the Security Package on the Installer DVD, which pro-
vides your Windows computer with optimal protection against viruses.
Security
The complete security solution oered by upc cablecom protects your
computer eectively against threats from the Internet. The Internet
Security Package includes anti-virus protection, spyware protection and
also a rewall and parental control.
Please use the Installer CD to install the Security Package or download
the software from upc-cablecom.ch/ security.
Webmail
Depending on the type of subscription, you can register up to ve
@hispeed.ch e-mail addresses. The maximum storage space per e-mail
address is 500 MB. The maximum size of an e-mail is limited to 15 MB
(sending and receiving). You can login to Webmail at www.hispeed.ch.
For this, you need your @hispeed e-mail address and your personal
password. You will receive the password (username and password)
separately by mail.
Additional services
At hispeed.ch, you have you have access to other services, such as set-
ting up your own homepage (“My Homepage”) or sending a free SMS
(between 40 and 60 SMS). You also have 100 MB of “Online Storage”,
which you can access from anywhere or allow your friends to access it.
Support
You can nd answers to frequently asked questions and general tips
online at upc-cablecom.ch/support. Of course, our technical support is
also available at 0800 66 88 66, Monday to Friday from 8 am to 10 pm
and Saturday and Sunday from 10 am to 6 pm.
BACK
Appendices
77
ACCESSING THE WEB INTERFACE OF YOUR
HORIZON ROUTER
The integrated WLAN router in the Horizon box operates independently
and can be accessed from a computer. The most important settings can
also be accessed via the Horizon menu (SETTINGS/HOME NETWORK
SETTINGS). Follow these steps to access the Web Admin interface of
the Horizon router:
1. Connect your computer to the rear of the Horizon box using an
Ethernet cable
2. Open a web browser and type in the following address:
http://192.168.192.1
3. Enter “admin” as both the username and password
The Horizon Web Admin interface is loaded into your web browser.
Checking WLAN settings
To check the basic settings of the WLAN network select Wireless >
2.4GHz > Radio.
This screen shows the SSID and the channel in use.
BAC K
Appendices
78
Changing the WLAN security settings
To change the WLAN security mode, encryption or password select
WIRELESS > 2.4GHz > Security.
This screen shows the used authentication and encryption protocols
and gives you access to the connection password. This can be changed
in the “Passphrase” eld. Make sure to note the password you enter
as this will be required when connecting other devices to the WLAN
network of your Horizon box. The default password can be found on the
underside of your Horizon box.
TROUBLESHOOTING
Horizon box failure icons
If any of the following icons appear on the Horizon box display dur-
ing normal operation and the problem persists, contact upc cablecom
customer care (0800 66 88 66).
TELEPHONE Failure, no dial tone but your telephone
No dial tone subscription is active.
HORIZON BOX There is no connection to
CONNECTIVITY upc cablecom services.
WLAN CONNECTIVITY Horizon box WLAN connectivity failed.
Error messages
If an error message appears on the
screen during either the installa-
tion process or normal use, follow
the instructions on the screen and
write down the ERROR CODE. If the
problem persists, please call upc
cablecom customer care (0800 66
88 66).
OFFLINE
BAC K
Appendices
79
Problems and solutions
There is no picture on the TV
– Check the HDMI or SCART cable connections of the Horizon box
and TV.
– Check the cable connection between the Horizon box and cable wall
socket.
There is no audio sound on the TV
– Check the HDMI or SCART cable connection between the Horizon
box and TV. If other audio devices are connected, check their cables
also.
– Verify that the volume level is not set to zero.
The power on the Horizon box does not go on
– Check if the power supply cable is correctly plugged into the Horizon
box and wall electrical socket.
– Check that the ON/OFF switch on the rear of the Horizon box is not
set to the OFF position.
The Horizon remote control no longer works, the Horizon box
doesn’t react to its commands
If the remote control no longer functions correctly, it is probably time
to replace the batteries. If the remote control still doesn’t work after
having replaced the batteries please call upc cablecom customer care
(0800 66 88 66) to have your remote control replaced.
The volume controls on the Horizon remote control does not work.
I can’t change the volume for any programmes
To increase or decrease the volume for digital television programmes,
the remote control must rst be set up for use with your television.
Otherwise the sound volume can only be adjusted using the TV remote
control.
Refer to PAIRING THE HORIZON REMOTE CONTROL WITH YOUR TV.
The television picture is pixelated (“blocky” effect)
The signal received by the Horizon box is too weak. Check the coax cable
between the wall socket and the Horizon box. In order to ensure the
quality of the digital signal, you must use the cables supplied (see p.
7) or those in line with the C12 standards. C12 stands for Coax12; this
cable corresponds to the special requirements for damping and radia-
tion. If you have your own distributors or ampliers, always connect
them externally – the Horizon box must be directly connected to the
wall socket. If the picture remains pixelated after the cables have been
checked, please call customer care on 0800 66 88 66.
I want to watch a channel but the message “You are not
subscribe d to this channel” appears
The number of available channels depends on your subscription. Some
channels require an additional subscription. If you are interested, please
call customer care on 0800 66 88 66.
Picture loss (black screen) or displaying of the wrong colours
Change the TV colour output to “RGB”. This function is available
at TOOLBOX – SETTINGS - AUDIO & VIDEO – VIDEO SETTINGS –
TV COLOUR OUTPUT – RGB
BAC K
Appendices
80
I have forgotten or lost my PIN code
The preset PIN code is 0000. If the PIN has been changed and you have
forgotten or lost the new code, please call customer care on 0800 66
88 66 to reset the PIN code.
What do I have to watch out for when connecting the Horizon box?
It is important that the Horizon box is connected directly to the wall
socket. There should not be any other devices, distributors or ampliers
between the wall socket and Horizon box.
Make sure you also leave sucient space around the Horizon box to
ensure good ventilation.
Do HD channels always broadcast their programmes in HD quality?
HD stations always transmit their programmes in High Denition (HD)
quality. However, many of the programmes in question have only been
produced in Standard Denition (SD). These are then upscaled by the
broadcaster to match HD resolution. Upscaled graphical material does
not match the quality of material produced in HD.
I do not have an HDMI connector on my television; can I still
connec t the Horizon Box?
Yes, by connecting a SCART cable (not delivered with the device) to the
SCART connector on your television set. For best picture quality, you
should always use the HDMI cable where possible.
Can I connect the Horizon Box to the television via both HDMI
(for HD) and SCART (for standard definition) at the same time?
This is not generally possible. There are, however, some televisions that
allow this. If this is the case, it is possible to manually switch between
SCART and HDMI transmission. Generally, it is recommended that you
decide on one or the other. The HDMI connector will usually be the best
choice.
BAC K
81
TV CODES FOR THE HORIZON REMOTE CONTROL PAIRING
0
888 0006
A
A.R. Systems 0012
Accent 0019
Acer 0028
Acme 3521
Acoustech 5094
Acoustic Solutions 0032
Action 0033
Acura 0036
ADA 0038
ADC 0040
Adcom 0041
Addison 0043
ADL 0045
Admiral 0046
Advent 0054
Adyson 0058
AEA 3606
AEG 0059
Aftron 3470
Agashi 0063
Agazi 3522
AGB 0064
Aiko 0069
Aim 0070
Airis 0071
Aiwa 0072
Akai 0074
Akashi 0075
Akiba 0078
Akira 0079
Akito 0082
Akura 0083
Alaron 0085
Alba 0086
Alcyon 0093
Alkos 3523
Allorgan 0105
Allstar 0108
Amitech 0130
Amoi 0132
Amplivision 0138
Amstrad 0140
AmTRAN 3785
Anam 0146
Anam National 0147
Anasonic 4602
Andersson 0148
Anglo 0151
Anitech 0154
Ansonic 0156
AOC 0165
Aolinpike 0168
Apex Digital 0170
Apollo 0171
Arc En Ciel 0178
Arcam 0179
Arcam Delta 3524
Arcelik 4791
Ardem 0184
Arena 3375
Aristona 0192
ART 0199
Art Mito 3737
Arthur Martin 0200
ASA 0202
Asberg 0205
Asora 0213
Astar 0218
Astra 0221
Asuka 0227
ATD 0229
Atec 0230
Atlantic 0233
Atori 0237
Auchan 0240
AudioSonic 0264
Audioton 0266
Audiovox 0268
Audioworld 0269
Ausind 0276
Autovox 0280
Aventura 0287
Awa 0296
Axxent 0302
Axxon 0303
Ayomi 3525
B
B&D 3609
Baier 0308
Baihe 0309
Baile 0310
Baird 0311
Bang & Olufsen 0314
Baohuashi 0316
Baosheng 0318
Barco 0319
BARON 3959
Basic Line 0325
Bastide 0327
Bauer 0329
Baur 0331
Baysonic 0333
Bazin 0335
Beaumark 0340
Beijing 0345
Beko 0346
Belson 0355
Belstar 0357
Bennett 3612
BenQ 0359
Bensten 3559
Beon 0361
Berthen 0363
Best 0364
Bestar 0368
Bestar-Daewoo 0369
Bestwell 3560
Binatone 0378
Black Diamond 0384
Black Star 0386
Black Stripe 3613
Blacktron 3526
Blackway 0388
Blaupunkt 0390
Blue Media 3378
Blue Sky 0395
Blue Star 0396
Boca 0399
Boman 0402
Bondstec 0403
Boots 0405
Bork 3615
BPL 0413
Brandt 0416
Brandt Electronique 0417
Brillian 0422
Brimax 3797
Brinkmann 0423
Brionvega 0424
Britannia 0425
Broksonic 0432
Brother 0433
Bruns 0435
BskyB 0436
BSR 0437
BTC 0439
Bush 0445
Buxtron 5095
C
Caihong 0462
Caishi 0465
Cameron 4032
Camper 3911
Capsonic 0486
Carad 0488
Carena 0489
Carrefour 0492
Carver 0494
Cascade 0496
Casio 0499
Cat 0500
Catha 4094
Cathay 0501
CCE 0504
Celebrity 0509
Celestial 0511
cello 0514
Centrex 0516
Centrum 0519
Centurion 0520
Century 0521
CGE 0523
Changcheng 0526
Changfei 0527
Changfeng 0528
Changhai 0529
Changhong 0530
Chengdu 0535
Chimei 3563
Ching Tai 0541
Chuangjia 4096
Chun Yun 0545
Chunfeng 0546
Chung Hsin 0547
Chungfeng 0548
Chunsun 0549
Cimline 0552
Cinex 0563
City 0569
Clarivox 0576
Clatronic 0581
Clayton 0582
CMS 0590
CMS Hightec 0591
Coby 0597
Commercial
Solutions
0615
Concorde 0626
Condor 0627
Conia 0628
Conrac 0632
Conrowa 0634
Contec 0635
Continental Edison 0637
Cosmel 0647
Crosley 0655
Crown 0658
CS Electronics 0663
CTC 0664
C-Tech 0449
CTX 0665
Curtis 0666
Curtis Mathes 0667
CWN 0668
CWR-Tech 4778
Cybertron 0675
Cytronix 0681
D
D.Boss 3619
Daewoo 0692
Dainichi 0694
Dansai 0699
Dansette 0701
Dantax 0702
Datron 4201
Datsura 0703
Dawa 0707
Daytek 0708
Dayton 0709
Daytron 0710
De Graaf 0716
DEC 0717
Decca 0718
Deitron 0722
Denko 0730
Denver 0733
Desmet 0738
DGM 3566
Diamant 0746
Diamond 0747
DiBoss 0749
Dick Smith
Electronics
0750
Digatron 0751
Digihome 0758
Digiline 0759
DigiLogic 0760
DigiMax 3808
Digital Device 0770
Digital Life 0772
Digitek 0779
Digitex 0780
Digitor 0781
Digix 3520
DiK 0787
Dixi 0807
DL 0810
DMTech 0813
Domeos 0817
Dongda 0820
Donghai 0821
Drean 0832
DSE 0833
DTS 0837
Dual 0838
Dual-Tec 3528
Dumont 0840
Duongjie 4101
Durabrand 0842
Dux 0843
D-Vision 0684
DVX 0847
DX Antenna 0849
Dynatron 0855
Dynex 3476
Dyon 4769
E
E:max 0856
Easy Living 0860
Ecco 0864
ECE 0865
Edison-Minerva 0871
Elbe 0880
Elbe-Sharp 3529
Elcit 0883
BACK
82
Electa 3530
Electrion 4787
ELECTRO TECH 3531
Electroband 0888
Electrograph 0889
Electrohome 0890
Elekta 0895
Elektra 0896
Element 3477
Elfunk 0899
ELG 0900
Elin 0902
Elite 0903
Elmak 0907
Elonex 4019
Elta 0910
Emerson 0917
e-motion 3496
Emperor 0921
Envision 0933
Enzer 0934
Epson 0937
Erisson 4057
Erres 0942
ESA 0943
ESC 0945
Ether 0948
Etron 0949
Eurofeel 0954
EuroLine 0955
Euroman 0956
Europa 0957
Europhon 0959
Evesham 0972
Evolution 0973
Excel 3628
Excello 0975
Expert 0976
Exquisit 0978
F
Fagor 0983
Fagor Life 4102
Feilang 0990
Feilu 0991
Feiyan 0992
Feiyue 0993
Fenmenti 4103
Fenner 0994
Ferguson 0996
Fidelity 0998
Filsai 1000
Finlandia 1003
Finlux 1004
Fintec 1006
Firstar 1007
Firstline 1008
Fisher 1009
Flint 1014
FNR 1016
Formenti 1023
Formenti-Phoenix 1024
Fortress 1027
Fraba 1030
Friac 1040
Frontech 1042
Fujicom 1048
Fujimaro 1050
Fujimaru 3575
Fujitsu 1052
Fujitsu General 1053
Fujitsu Siemens 1054
Funai 1056
Furi 1057
Furichi 1058
Futronic 1061
Future 3632
G
Gaba 4059
Galaxi 1068
Galaxis 1069
Galeria 3633
Gateway 1076
GBC 1078
Geant Casino 1082
GEC 1083
Geloso 1087
General 1090
General Electric 1091
General Technic 1095
Genesis 1096
Genexxa 1097
Gericom 1103
GFM 3820
G-Hanz 3397
Giant 1113
Gold 3823
Goldfunk 1135
GoldHand 1136
Goldline 1138
GoldStar 1140
Gooding 1141
Goodmans 1142
Gorenje 1144
GP 1147
GPM 1149
Gradiente 1151
Graetz 1152
Granada 1154
Grandin 1156
Great Wall 4105
Gronic 1160
Grundig 1162
Grunkel 1164
GVA 3510
H
H&B 1171
Haaz 1172
Haier 1175
Haihong 1176
Haiyan 1177
Halifax 1179
Hallmark 1180
Hammerstein 3636
Hampton 1183
Hankook 1188
Hanns.G 3478
Hannspree 1189
Hanseatic 1190
Hantarex 1192
Hantor 1193
Harwa 1203
Harwood 1204
Hauppauge 1206
Havermy 1208
HCM 1210
Hedzon 3637
Hema 1222
Hemmermann 1223
Heran 3828
Hewlett Packard 1229
Hicon 1232
Hivox 1233
Higashi 1234
Highlander 3829
Highline 1236
Hikona 1237
HiLine 3533
Hinari 1243
Hisawa 1247
Hisense 1249
Hitachi 1251
Hitachi Fujian 1252
Hitec 1253
Hitsu 1257
Hoeher 1262
Hoher 4504
Home Electronics 1265
Hongmei 1272
Hongyan 1274
Hornyphon 1277
Hoshai 1278
HP 1283
Hua Tun 1286
Huafa 1287
Huanghaimei 1288
Huanghe 1289
Huanglong 1290
Huangshan 1291
Huanyu 1292
Huaqiang 1293
Huari 1294
Hugoson 1297
Huijiaban 4108
Humax 1298
Hygashi 1308
Hyper 1309
Hypson 1312
Hyundai 1315
I
Iberia 1320
ICE 1324
ICeS 1325
ICT 1328
iDEAL 3641
IISonic 1334
Iiyama 1335
Imperial 1346
Imperial Crown 1347
Indesit 1349
Indiana 1350
Ingelen 1354
Ingersol 1355
Ingersoll 3642
Inno Hit 1358
Innova 1359
Innovation 1360
Innowert 1362
Inotech 1364
Insignia 1368
Inspira 4296
Interactive 3534
Interbuy 1376
Interfunk 1377
Internal 1379
International 1380
Intervision 1386
IR 4110
Irradio 1396
IRT 1397
Isukai 1402
ITC 1404
ITS 1405
ITT 1406
ITT Nokia 1407
ITV 1408
J
JCB 1421
JDV 1423
Jean 1424
JEC 1426
JGC 1434
Jiahua 1435
JiaLiCai 1436
Jinfeng 1438
Jinhai 1439
Jinque 1440
Jinta 1441
Jinxing 1442
JMB 1445
JNC 1446
Jocel 1448
JTV 3645
Jubilee 1460
Juhua 1461
JVC 1464
K
Kaige 1470
Kaisui 1471
Kambrook 1473
Kamosonic 3535
Kamp 1475
Kangchong 1476
Kanghua 1477
Kangli 1478
Kangwei 4115
Kangyi 1479
Kapsch 1483
Karcher 1484
Kathrein 1486
Kawa 1487
Kawasho 1489
KDS 1494
Ken Brown 1499
Kendo 1500
Kennedy 1504
Kennex 1505
Kenstar 3756
Kenwood 1507
Keymat 3499
Khind 1511
KIC 1512
Kingsbrook 3917
Kingsley 1520
Kiota 1522
Kioto 1523
Kiton 1525
KLL 1531
Kneissel 1535
Kobra 1537
Kolin 1541
Kolster 1543
Kongque 1545
Konichi 1546
Konig 1547
Konka 1548
Kontakt 1549
Korpel 1552
Korting 1554
Kosmos 1557
Kotron 1560
Koyoda 1561
Kross 1571
KTV 1572
Kuaile 1573
Kulun 1577
Kunlun 1578
Kuro 1579
BACK
83
Kyoshu 1583
Kyoto 1585
L
L&S Electronic 1588
LaSAT 1597
Lavis 1602
Layco 4117
Leader 1604
Lecson 1606
Legend 1609
Lenco 1615
Lenoir 1617
Lentec 3405
Lesa 1622
Levis Austria 3648
Lexsor 1626
Leyco 1627
LG 1628
LG/Goldstar 3536
Liesenk 3537
Liesenk & Tter 1630
Liesenkotter 1631
Life 3538
Lifetec 1633
Lloyd's 1648
Local Calcutta TV 1651
Local Chennai TV 1652
Local Delhi TV 3411
Local India TV 1653
Local Malaysia TV 1656
Lodos 1659
Loewe 1660
Loewe Opta 3540
Logik 1661
Logix 1663
Longjiang 1664
Luker 1673
Luma 1674
Lumatron 1676
Lux May 1680
Luxor 1683
LXI 1686
M
M Electronic 1688
Madison 1698
MAG 1701
Magnadyne 1702
Magnafon 1703
Magnavox 1706
Magnum 1709
Mandor 1717
Manesth 1718
Manhattan 1719
Maqma 1722
Marantz 1724
Marelli 1729
Mark 1731
Marks and Spencer 3585
Mascom 1738
Master's 1742
Mastro 1743
Masuda 1744
Matsui 1750
Matsushita 1751
Matsuviama 1752
Maxam 3651
Maxdorf 1756
Maxent 1757
Maxim 1759
MCE 1766
McMichael 1768
Meck 1775
Mediator 1784
Medion 1787
Medison 1788
MegaDrive 4297
Megas 1792
Megatron 1795
MEI 1796
Meile 1797
Melectronic 3654
Melvox 1799
Memorex 1800
Memory 1801
Memphis 1802
Mercury 1804
Mermaid 1806
Merritt 3655
Metronic 1809
Metz 1810
MGA 1811
Micromaxx 1822
Microspot 3849
Microstar 1827
MicroTEK 1829
Mikomi 1833
Minato 1835
Minerva 1838
Ministry Of Sound 4247
Minoka 1840
Mirai 1849
Mitsai 3851
Mitsubishi 1855
Mivar 1857
Monaco 1868
Moree 4565
Morgans 3970
Morgan's 1875
Motion 1877
Motorola 1878
MTC 1889
MTEC 1890
MTlogic 1892
Mudan 1896
Multistandard 1904
Multisystem 4121
Multitec 1906
Multitech 1907
Murphy 1911
Musikland 1915
Mx Onda 1919
MyCom 3659
Myryad 1922
N
NAD 1926
Naiko 1930
Nakimura 1933
Nanbao 1934
Nansheng 1935
Naonis 1936
NAT 1941
National 1942
NEC 1950
Neckermann 1951
NEI 1952
NEO 3947
Nesco 1960
Netsat 1966
NetTV 1967
Network 1968
Neufunk 1970
New Tech 1979
New World 1980
Newave 1981
Nicamagic 1994
Nikai 4566
Nikkai 1998
Nikkei 1999
Nikko 2000
Nimbro 4065
Nintaus 2006
Noblex 2013
Nobliko 2014
Nogamatic 2016
Nokia 2017
Norcent 2020
Nordic 2021
Nordmende 2022
Nordvision 3543
Normerel 2024
Nortek 3862
Novak 2033
Novatronic 2035
Novex 4567
Novita 2037
Nu-Tec 2048
O
O.K.Line 4301
Oceanic 2061
Odeon 2064
Odys 4066
Okana 4122
Okano 2065
OKI 4067
Olevia 2067
Omega 2072
Omni 2074
ONCEAS 3544
Onei 4302
Onida 2081
Onimax 2082
Onn 3663
Onwa 2087
Onyx 3864
Opera 2090
Optimus 2095
Optonica 2099
Orava 2101
Orbit 2103
Orion 2111
Orline 2113
Ormond 2114
Orsowe 2116
Osaki 2118
Osio 2121
Oso 2122
Osume 2123
Otic 2125
Otto Versand 2126
Oulin 4123
P
Pacic 2135
Packard Bell 2138
Pael 2140
Palladium 2145
Palsonic 2147
Panache 4069
Panama 2149
Panasonic 2153
Panavision 2154
Panda 2155
Papouw 3664
PARK 3951
Pathe 2168
Pathe Marconi 2169
Pausa 2171
Peng Sheng 2181
Penney 2182
Pensonic 3778
Perdio 2185
Perfekt 2186
Petters 2189
Philco 2192
Philharmonic 2194
Philips 2195
Phocus 2198
Phoenix 2199
Phonola 2201
Phonotrend 2202
Pilot 2207
Pioneer 2212
Pionier 2213
Plantron 2219
Playsonic 2224
Polar 4303
Polaroid 2230
Policom 2231
Polyvision 4304
Poppy 2236
Portland 2238
Powerpoint 2241
Prandoni Prince 4125
Precision 2244
Premier 2248
President 2250
Prima 2253
PrimeView 3513
Princess 3514
Pringston 2259
Prinz 2260
Profekt 4126
Profex 2269
Pro 2270
Prolo 2272
Protronic 2273
Proline 2274
Promax 2275
Proscan 2279
Prosco 2280
Prosonic 2282
Protech 2284
Proton 2288
Protron 2289
Proview 2290
ProVision 2291
Pvision 2300
Pye 2302
Pymi 2304
Q
Qingdao 2308
Quadro 4071
Quandra Vision 3546
Quasar 2320
Quelle 2322
Questa 2324
R
Radialva 2329
Radio 4128
Radiola 2330
Radiomarelli 2331
Radionette 2332
RadioShack 2333
Radiotone 2334
Rank 2345
Rank Arena 2346
RBM 2350
RCA 2351
Realistic 2354
BACK
84
Recco 2358
Recor 2359
Rectiligne 2362
Red Star 3669
Rediusion 2364
Redstar 2366
Reex 2368
Relisys 2374
Remotec 2377
Reoc 2379
Revox 2383
Rex 2385
RFT 2386
Rhapsody 2387
Ricoh 2390
Rinex 2392
R-Line 2327
Roadstar 2398
Robotron 2401
Rodex 3671
Rolsen 3921
Rolson 2410
Rowa 2416
Royal 2419
Royal Lux 2420
RTF 3548
Rukopir 3672
S
Saba 2429
Sagem 2434
Saige 2435
Saisho 2437
Saivod 2439
Salora 2443
Salsa 2444
Sambers 2445
Sampo 2446
Samsung 2448
Sandra 2454
Sanjian 2455
Sansui 2458
Santon 2459
Sanyo 2462
Sanyuan 2464
Save 3673
SBR 2492
Sceptre 2498
Schaub Lorenz 2500
Schneider 2501
Scotch 2506
Scott 2508
Sears 2514
Seaway 2515
Seelver 2520
SEG 2522
SEI 2524
Sei-Sinudyne 2525
Seitech 3433
Seleco 2528
Semivox 2529
Semp 2530
Sencora 2531
Sentra 2534
Serie Dorada 2538
Serino 2539
Shancha 2546
Shanghai 2547
Shanshui 4133
Shaofeng 2549
Sharp 2550
Shen Ying 2552
Shencai 2553
Sheng Chai 3922
Sheng Chia 2554
ShengCai 4217
Shenyang 2555
Sherwood 2557
Shinelco 4074
Shintoshi 2564
Shivaki 2567
Shorai 2569
Show 2570
Siam 2572
Siarem 2573
Siemens 2574
Siera 2576
Siesta 2577
Silva 2591
Silva Schneider 2592
Silver 2594
SilverCrest 2595
Singer 2599
Sinotec 2600
Sinudyne 2601
Skantic 2605
SKY 2610
SKY Brasil 3923
Skysonic 2627
Skyworth 2631
Sliding 2635
SLX 2638
Smaragd 2641
S-Media 3515
Soemtron 2647
Sogo 2650
Solavox 2654
Sonawa 2663
Songba 2665
Songdian 4136
Sonic 2666
Soniko 2669
Soniq 2670
Sonitron 2671
Sonneclair 2673
Sonoko 2675
Sonolor 2676
Sontec 2677
Sontech 3435
Sony 2679
Sound & Vision 2680
Soundesign 2684
Soundwave 2689
Sova 2690
Sowa 2691
Soyea 2692
Soyo 2693
Spectra 2697
Spectroniq 2701
Squareview 2703
Srypton 4138
Ssangyong 2706
Staksonic 2712
Standard 2713
Starlite 2728
Stenway 2739
Stern 2741
Stevison 2742
Strato 2745
Strong 2748
Stylandia 2752
Sunic Line 3677
Sunkai 2762
Sunny 2764
Sunstar 2768
Sunstech 2769
Sunwood 2772
Superla 2782
Superscan 2786
Supersonic 2787
SuperTech 2789
Supervision 2791
Supra 2792
Supratech 2793
Supreme 2795
Susumu 2797
Sutron 2798
SVA 2800
Svasa 2801
Swedx 2803
Swisstec 2806
Sydney 2808
Sylvania 2809
Symphonic 2810
Synco 2811
Sysline 2815
Sytong 2820
T
T+A 2821
Tacico 2823
Tactus 2825
Tai Yi 2833
Taishan 2835
Talent 2838
Tandberg 2842
Tandy 2843
Targa 2847
Tashiko 2850
Tatung 2852
TCL 2856
TCM 2857
Teac 2860
Teachimagen 4140
Tec 2861
Tech Line 2863
Techica 2865
Technica 2868
Technics 2869
Technika 2870
TechniSat 2873
Technisson 2874
Techno 4076
Technol Ace 2875
Technosonic 2878
Technotrend 2879
Techvision 4307
Techwood 2884
Tecnimagen 2885
Teco 2886
Tedelex 2889
Teiron 2891
Tek 2892
Teknika 2895
Teleavia 2901
Telecor 2910
Telefunken 2914
Telefusion 2915
Telegazi 2917
Telemeister 2924
Telesonic 2930
Telestar 2931
Teletech 2934
Teleton 2935
Televideon 2938
Teleview 2939
Televiso 2941
Temco 2946
Tempest 2948
Tennessee 2952
Tensai 2954
Tenson 2955
Tesla 3680
Tesmet 3550
Tevion 2962
Texet 2963
Thomson 2972
Thorn 2974
Thorn-Ferguson 2976
Tiane 2980
Tiankeban 4142
Tiny Digital 2987
TMK 2994
TML 2995
Tobo 2999
Tokai 3001
Tokaido 3002
Tokyo 3004
Tomashi 3006
Tongguang 3008
Tongtel 3010
Top Show 3681
Topline 3016
Toshiba 3021
Tosumi 3023
Towada 3028
Toyoda 3030
Trakton 3036
Trans Continens 3037
TRANS-continents 3039
Transfec 4143
Transonic 3041
Transtec 3042
Triad 3049
Trident 3054
Trio 3056
Tristar 3057
Triumph 3058
TVS 3081
TVTEXT 95 3082
U
Uher 3089
Ultravox 3095
UMC 3099
Unic :Line 3100
Union 3781
United 3106
Unitronic 4513
Universal 3113
Universum 3115
Univox 3116
V
V7 Videoseven 3130
VANGUARD 3450
Venturer 3143
Venus 4308
Vestel 3148
Vexa 3149
Vibrant 3154
Victor 3155
Videocon 3163
Videologic 3165
Videologique 3166
Videosat 3170
VideoSystem 3172
Videotechnic 3173
Videoton 3174
Vidtech 3179
Viewsonic 3186
Viore 3192
BACK
Appendices
85
Visiola 3197
Vision 3198
Vistar 3207
Vistron 3773
Visual Innovations 4773
Vito 4310
Vivax 3601
Vivo 4353
Vizio 3211
Vortec 3217
Voxson 3220
VU 4078
Vue 3225
W
Walker 4311
Waltham 3230
Wards 3231
Warumaia 3232
Watson 3233
Watt Radio 3234
Waycon 3237
Wega 3238
Wegavox 3239
Weipai 3241
Welltech 3244
Weltblick 3245
Weltstar 3247
Westinghouse 3249
Weston 3251
Wharfedale 3255
White Westing-
house
3258
Wilson 3260
Winco 3263
Windsor 3265
Windstar 3266
Windy Sam 3267
Wintel 3271
World-of-Vision 3282
Woxter 3286
Wyse 3288
X
Xenius 3297
Xiahua 3299
Xianghai 3300
Xiangyang 3301
Xiangyu 3302
Xihu 3303
Xinaghai 3304
Xingfu 3305
Xinghai 3306
Xingyu 3926
Xinrisong 3308
Xiron 4079
Xlogic 3310
XMS 3312
Xomax 3905
Xoro 3315
Xrypton 3317
Xuelian 3320
Y
Yakumo 3324
Yamaha 3326
Yamishi 3328
Yapshe 3329
Yingge 3334
Yokan 3335
Yoko 3336
Yonggu 3339
Yorx 3340
Yousida 3343
Ytawai 3344
Yuhang 3345
YU-MA-TU 3603
Yüsmart 4777
Z
Zanussi 3349
Zenith 3356
Zepto 4081
ZhuHai 3364
Ziggo 4007
Zonda 3369
BAC K
Appendices
86
SAFETY INSTRUCTIONS
POWER
– Insert the power plug rmly.
– Connect your TV after powering o the TV and the set-top box by
pulling out the power plugs.
– Do not insert the power plug before connecting the power cable to
the product.
– Do not touch the main body, power cable, or power plug with wet
hands.
– Do not connect multiple devices to a single outlet simultaneously.
– If video/sound cable generates heat after connection, pull out the
power plug and contact customer service immediately.
– The socket-outlet shall be installed near the equipment and shall be
easily accessible.
INSTALLATION & MAINTENANCE
– Install the product in an area with good ventilation.
– Install the product correctly complying with the instructions in the
user guide.
– Do not install in humid or dusty areas, and avoid installing near
heating devices.
– Do not cover the top of the box.
– Do not put anything heavy on top of the product since it can aect
the front panel functionality.
– Do not spray water directly on the unit and do not use chemical
solvents such as wax, mosquitospray, alcohol or detergent.
– Do not place the product on unstable support.
– Do not disassemble, repair, or remodel.
– Risk of electric shock, Do NOT OPEN.
– Pull out the power plug during thunderstorms or when not used for
a prolonged period of time.
– Pull out the power plug at once and contact customer service if
unusual noise, smell, or smoke comes out.
– Wipe the product with a soft and dry cloth when cleaning.
GENERAL
Please keep this manual for future reference.
BAC K
upc cablecom GmbH
Industriestrasse 19-21
8112 Otelngen
Samsung Electronics (UK) Ltd, Euro QA Lab.
Blackbushe Business Park. Saxony Way,
Yateley, Hampshire. GU46 6GG United Kingdom
… 10 …


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