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CONTENT
OUR ADDITIONAL INTERNET SERVICES 76
Installation 76
Security 76
Webmail 76
Additional services 76
Support 76
What do I have to watch out for when connecting the Horizon box? 80
Do HD channels always broadcast their programmes in HD quality? 80
I do not have an HDMI connector on my television; can I still connec t
the Horizon Box? 80
Can I connect the Horizon Box to the television via both HDMI (for HD)
and SCART (for standard definition) at the same time? 80
TV CODES FOR THE HORIZON REMOTE
CONTROL PAIRING 81
SAFETY INSTRUCTIONS 86
POWER 86
INSTALLATION & MAINTENANCE 86
GENERAL 86
ACCESSING THE WEB INTERFACE OF YOUR
HORIZON ROUTER
77
Checking WLAN settings 77
Changing the WLAN security settings 78
TROUBLESHOOTING 78
Horizon box failure icons 78
Error messages 78
Problems and solutions 79
There is no picture on the TV 79
There is no audio sound on the TV 79
The power on the Horizon box does not go on 79
The Horizon remote control no longer works, the Horizon box doesn’t
react to its commands 79
The volume controls on the Horizon remote control does not work.
I can’t change the volume for any programmes 79
The television picture is pixelated (“blocky” effect) 79
I want to watch a channel but the message “You are not subscribe d
to this channel” appears 79
Picture loss (black screen) or displaying of the wrong colours 79
I have forgotten or lost my PIN code 80
Appendices
6


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