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4-22. Customer file
Max. 9999 Customer Files make records of telephone number or VAT number, name and address of customers,
which can be printed on receipt for delivery service market, etc.
Preparation
- Set number of customer files by SP-112 Maximums.
- Add customer data by SP-192 Customer File.
Customer data can be added during registration. Refer to "a) Customer File Addition during Registration."
Customer File Data Structure
Data Structure Format Remarks
PHONE # or VAT # max. 15 characters
CUSTOMER NAME max. 24 characters
ADDRESS 1 max. 24 characters
ADDRESS 2 max. 24 characters
ADDRESS 3 max. 24 characters
ADDRESS 4 max. 24 characters
It is shown on the customer file reports by [SF-87.E=YES]
GROUP 0 ~ 99
Customer sales count and amount are shown on the
grouped customer file report for each group.
LAST ACCESS DATE yyyymmdd It is shown on the customer file reports by [SF-87.D=YES]
Customer File Assignment to a Transaction
Customer file can be assigned to a transaction by picking up a customer from the customer file.
When the transaction is closed by one of media buttons, the sales amount and the transaction count are
memorized in the customer file. They are shown on the customer file report and accumulated until it is
cleared by Z report.
Refer to "c) Customer File Pick-up Methods during Registration" for the key sequence.
Customer File Assignment to a Track
Customer file can also be assigned to a track. The track is always opened with the assigned customer data
until the track is finally closed.
When the track is temporarily closed, the sales amount and the transaction count are NOT memorized in
the customer file. They are added only when the track is finally closed.
Broadcast Customer File Information
When the customer files are used under the IRC network, it is essential that all ECRs have the same
maximum numbers (SP-112). Furthermore, each ECR must contain the same Customer File data by
setting "Broadcast Customer File" [SF-87.A=YES]. Refer to "b) Broadcast Customer File" for details.
Contents of This Section
a) Customer File Addition during Registration
b) Broadcast Customer File
c) Customer File Pick-up Methods during Registration
c)-1. Pick-up by entering Phone/VAT Number
c)-2. Pick-up from Customer List
d) Picked Up Customer File Cancellation during Registration
e) Picked Up Customer File Checking during Registration
f) Limitations for Customer File Function
g) Customer Name Printed in Header
h) Customer File Search by Customer Name
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