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Warranty conditions
ULMA AB leaves a 1 year warranty on the Ulma furnace regarding fabrication faults on ingoing
components.
The exception are damages caused by lack of maintenance, incorrect handling or deficient
installation. The warranty does not cover damages on persons or other property other than the
sold product, not other consequential damages or indirect occurred damages. Working costs to
change components are not included in the warranty. Ulma AB provides new components at
return of defective components within 3 weeks. Components sent with receiver freight will not
be gotten out.
Provided that an authorized installer has mounted or inspected the furnace and the Ulma pellet
burner and that warranty/installation certificate has been sent to ULMA AB not later than 2
weeks after installation.
Yearly service should be made and service reports should be able to be shown at possible
complaint.
Otherwise no warranties are valid.
If the retailer has a service agreement with the customer ULMA AB covers the working costs.
The retailer is liable to inform the customer this.
We reserve us the right to construction changes and dissent us from possible printing errors.
Information to the installer
The installation certificates which comes with the burner´s manual shall be filled out with
correct information. One to the customer that should be kept in this binder. The other one we
would like you to send per mail to ULMA AB. We also prefer that you enclose a print from the
flue gas analysis with date and time of the installation. For you who do not have access to a
printer to your flue gas instrument we ask you to fill out the information in the installation
certificate per hand. If this is not being followed we refer to the warranty conditions what
regulations that are valid. If you mishandle this you are also removed from retailer system and
you can no longer sell, install our products. If you use a different dosage auger brand we would
like you to contact us at installation.
Adress information:
ULMA AB
Energigatan 11
SE – 512 53 Svenljunga, SWEDEN
Phone: +46 (0)325-17680
Web site: www.ulma.se
E-mail: info@ulma.se
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