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ULEAD VIDEOSTUDIO USER GUIDE
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C. Troubleshooting tips
Power on the camcorder to reestablish connection.
Camcorders may automatically shut down to save power, as such, losing the
connection between the camcorder and Ulead VideoStudio is common. When
this happens, users need to turn on the camcorder to reestablish connection.
There is no need to close and reopen VideoStudio, since the program can
automatically detect capture devices.
When VideoStudio cannot accurately locate timecodes...
When capturing video or positioning the tape at a particular timecode,
sometimes VideoStudio may not be able to locate the timecode accurately
and may even halt the program itself. When this happens, you may need to
shut down the program. Another option is to turn off your camcorder, then
wait for a few seconds (at least six seconds) before turning it back on. This
resets VideoStudio, and once again, allows the program to properly detect
capture devices.
If VideoStudio cannot control the DV camcorder...
If VideoStudio cannot control your DV camcorder and locate specific
timecodes accurately, select Tools: Select Device Control and click the
Options button. A Device Control Options dialog box then appears. Here, you
can fine-tune the control settings so that your camcorder and VideoStudio
can work together more closely in the way that you like.
If VideoStudio does not work properly...
Repair VideoStudio if it does not work properly. To repair VideoStudio, double-
click Add or Remove Programs in the Control Panel. Select Ulead Video
Studio, click Change/Remove, then click Repair.
Note: Failure to locate the correct timecode may lead to unexpected problems
(such as noise or delays) during capturing or recording back to the DV camcorder.
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