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Tips: If you refer to this troubleshooting, but no resolve that problem
you encountered. Please contact the local dealer or technical support
instantly, do not open the machine, because that is very dangerous to
you or to the machine in that cases.
Glossary
(1) 22KHz switch
A tone that can be sent via the LNB coax, this tone can control the
LNB or switches on the coax cable. Do not interfere with the DC or
Fault
Phenomenon
probably reasons Resolve
Power on, but no
display on
screen
Please carefully check the
power plug, to see it is in
socket of wall or not? Is power
interrupted?
Put firmly the power plug to the
socket on
the wall.
Is the aerial install correct? Reinstall the aerial and calibrate
it
LNB input is not connect Connect the LNB
The transmit station turns off
Attempt until the signal coming
again
The sky wave disturbs the
device
Attempt again later
Power on this
STB, then that
screen displays
”No signal”
The program setups are
incorrect
Set the proper
parameters of received program
in the system
settings menu
STB plays a
strange sound
Due to the channel contain
more audio tracks or audio
languages
User can use the “Audio”
button on the RCU to select the
correct audio track or audio
languages
USB Game
Become Black
and White
The TV color sysem setting is
not same as STB TV type
Make sure the STB TV system
set to the same system ( PAL;
NTSC; AUTO ) of TV system.
20


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