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If a defect should occur during the Warranty Period in Australia, the following procedures apply,
To make a warranty claim, Purchaser should contact VTB’s Australian distributor whose contact details are as follows:
Q V SOFTWARE INTERNATIONAL LTD
PO Box 6567
Silverwater
NSW
2128
Australia
Phone: +61 2 9748 2555
E-Mail: tbsupport@qvsoftware.com.au
QV is responsible for servicing of warranty claims for purchases made in Australia. Purchaser will bear the expense of sending the
Product back to the Australian distributor to claim the Warranty.
Our goods come with guarantees, additional to this Warranty, that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure. To the fullest extent permitted by law VTB’s liability under this Warranty and any other statutory guarantees imposed at law
is expressly limited to the replacement of the Product or the supply of equivalent Product, the payment of the cost of replacing the Product
or of acquiring an equivalent product, or the repair of the Product or payment of the cost of having the Product repaired, at the discretion
of VTB.
VTB is the maker of this warranty. VTB’s contact details are:
Voyetra Turtle Beach, Inc.
100 Summit Lake Drive, Suite 100
Valhalla, NY 10595
United States
Phone: (914) 345-2255
E-Mail: support@turtlebeach.com
Warranty Service for Purchases in Australia
24


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