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Turtle Beach Earforce TM1 Manual

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Warranty
LIMITED ONE YEAR WARRANTY FOR TURTLE BEACH PRODUCTS:
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Voyetra Turtle Beach, Inc. (“VTB”) warrants to the original end-user purchaser (“Purchaser”) that the retail Turtle Beach
hardware product herein (“Product”) will be free of defects in materials and workmanship for a period of one year from the
date of purchase by the Purchaser (“Warranty Period”). Any Extended Warranty or Service Plans purchased through a Retail
store are not honored by VTB. The Warranty refers to the repair/replacement of a defective product during this period and
not a refund.
This limited warranty is extended only to the original Purchaser of a new product, which was not sold “AS IS”. It is
not transferable or assignable to any subsequent purchaser. This limited warranty is applicable only in the country or
territory where the Product was purchased from an authorized VTB retailer and does not apply to a Product that has been
purchased as used or refurbished or was included as part of a non-VTB product.
WARRANTY SERVICE:
In the USA and CANADA Warranty Service is provided by our Turtle Beach USA ofces and in all other Countries it is
provided by our local International Distributors when available. Refurbished/Recertied products are sold on an AS IS
basis with a 90-day Warranty or less in accordance with each vendor’s policy.
VTB does not warrant uninterrupted or error-free operation of the Product and is under no obligation to support the
Product for all computer operating systems or future versions of such operating systems.
If a defect should occur during the Warranty Period, Purchaser must contact VTB to obtain a Return Merchandise
Authorization (“RMA”) number on the basis of the dated purchase receipt. Purchaser will be responsible for shipping costs
incurred in returning the defective Product to an authorized VTB service center, or to the repair facility located at VTB’s
corporate headquarters. VTB will not be responsible for other products or accessories included with the defective Product
sent to VTB. The RMA number must be clearly indicated on the outside of the package. Packages without an RMA number
will be refused by VTB or its representatives and returned to sender at the sender’s expense.
In the event of a defect, Purchaser’s sole and exclusive remedy, and VTB’s sole liability, is expressly limited to the correction
of the defect by adjustment, repair, or replacement of the Product at VTB’s sole option and expense. VTB owns all Products
it has replaced and all parts removed from repaired Products. VTB uses new and reconditioned parts made by various
manufacturers in performing warranty repairs and building replacement products. If VTB repairs or replaces a product,
the original Warranty Period is not extended, however, VTB warrants that repaired or replacement parts will be free from
defects in material and workmanship for a period of thirty (30) days from the date of repair or replacement, or for the
remainder of the Warranty Period, whichever is greater.
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