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7. TROUBLESHOOTING
A. FUNCTIONING TEMPERATURE
5°C ≤ Ambient Temperature ≤ 35°C When the ambient temperature is lower or higher than
the functioning temp, the dehumidifier stops.
When 5°C Ambient temp. 16°C, the compressor automatically defrosts at intervals;
during defrosting, the compressor stops and the fan keeps running.
B. BEFORE CALLING FOR SERVICE
Before contacting professional service, please review the trouble shooting list that includes
common occurrences that are not the result of a defect in workmanship or materials.
Problem Possible Cause Solution
Not working No power supply Connect to a functioning outlet and
switch on
Water Full Indication Flashes.
Water tank is full or water tank is
not assembled well.
Drain water tank and replace it back
into the unit.
Room temperature - operation
temperature is too low or too
high <5°C or >35°C
Self-Protection designed to protect
the unit. Cannot work under such
temperature.
Bad
functioning
Is the air filter clogged? Clean the air filter as instructed
Is the intake duct or discharge
duct obstructed?
Remove the obstruction from the
discharge duct or intake duct.
No air intake Is the filter clogged?
Operation temperature or
humidity is too low.
Is air outlet or air inlet blocked
Wash the filter.
Under dry environment,
dehumidifying effect will be not so
obvious.
Clean the air outlet or air inlet.
Loud noise
when running
Is the unit placed on a horizontal
and flat surface?
Place the unit correctly
Is the filter clogged? Wash the filter
Water
leakage.
Drainage pipe is not tightly
connected.
Check the drainage pipe.
Pipe is blocked. Clean the debris in pipe.
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