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B. BEFORE CALLING FOR SERVICE
Before contacting professional service, please review the trouble shooting list that includes
common occurrences that are not the result of a defect in workmanship or materials.
Problem Possible Cause Solution
Not working No power supply Connect to a functioning outlet and
switch on
Water Full Indication Flashes Drain water tank and replace it back
into the unit.
Room temperature
<5°C or >35°C
Self-Protection designed to protect
the unit. Cannot work under such
temperature.
Bad
functioning
Is the air filter clogged? Clean the air filter as instructed
Is the intake duct or discharge
duct obstructed?
Remove the obstruction from the
discharge duct or intake duct.
No air intake Is the filter clogged? Wash the filter
Loud noise
when running
Is the unit placed on a horizontal
and flat surface?
Place the unit correctly
Is the filter clogged? Wash the filter
E2 Humidity sensor problem Change the sensor
LO Environmental humidity
is below 20%
The dehumidifier shuts down
for self-protection
HI Environmental humidity
is above 90%
CL Low temperature protection, the
environmental temperature <5°C
CH High temperature protection,
the environmental temperature
>35°C
8. DECOMMISSIONING
8.1 STORAGE
Long-term storage If you will not be using the unit for an extended period of time (more
than a few weeks) it is best to clean the unit and dry it out completely. Please store the unit
per the following steps:
17


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