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EN 31
thermal imaging camera XC300 / XC600
Errors and faults The device has been checked for proper functioning several
times during production. If malfunctions occur nonetheless,
check the device according to the following list.
Fault Cause Remedy
Camera does not take/record
pictures/videos
Internal memory full. Delete files no longer needed to free
up storage space.
Battery quickly discharged Battery too old or damaged. Please contact the Trotec customer
service.
Battery not charging Charging cable not inserted
correctly.
Check the connection for proper fit.
Battery too old or damaged. Please contact the Trotec customer
service.
Contacts of the USBtypeC charging
socket at the device or contacts of
the USBtypeC cable dirty.
Check the contacts for dirt. If
necessary, carefully remove any dirt
from inside the socket with a
suitable object without damaging
the contacts. Otherwise, use a dry,
clean cloth to clean the contacts.
Contacts of the USBtypeC charging
socket at the device or contacts of
the USBtypeC cable damaged.
Check the contacts for visible
damage. If the USBtypeC cable is
damaged, please replace it with an
undamaged one. If the USBtypeC
socket at the device is damaged,
please contact the Trotec customer
service.
31


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