Manual Triumph-Adler P-C3060DN (page 14 of 81) (English)

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P-C3060DN

User Manual

P-C3060DN

Colour Printer

Operation Guide

P-C3060DN

iii

Contents

1 Machine Parts

Components at the Front of the Printer ................................... 1-2

Components at the Left of the Printer ...................................... 1-2

Internal Components .................................................................. 1-3

Components at the Rear of the Printer ..................................... 1-3

Operation Panel .......................................................................... 1-4

2 Printing Operation

Changing Network Interface Parameters ................................. 2-2

Printing a Network Interface Status Page ................................ 2-4

Embedded Web Server RX ........................................................ 2-5

Installing the Printer Driver ..................................................... 2-14

Printing from Application Software ........................................ 2-21

Printing by AirPrint ................................................................... 2-22

Status Monitor .......................................................................... 2-23

Energy Saver Function ............................................................ 2-27

3 Maintenance

General Information ................................................................... 3-2

Toner Container Replacement .................................................. 3-2

Replacing the Waste Toner Box ................................................ 3-6

Cleaning the Printer ................................................................... 3-8

4 Troubleshooting

General Guidelines ..................................................................... 4-2

Print Quality Problems ............................................................... 4-3

Error Messages ........................................................................... 4-6

Clearing Paper Jams ................................................................ 4-11

5 Specifications

Legal and Safety Information

Notice on Software

SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE

PRINTER'S EMULATION MODE. The printer is factory-set to emulate the

PCL.

Notice

The information in this guide is subject to change without notification.

Additional pages may be inserted in future editions. The user is asked to

excuse any technical inaccuracies or typographical errors in the present

edition.

No responsibility is assumed if accidents occur while the user is following

the instructions in this guide. No responsibility is assumed for defects in

the printer's firmware (contents of its read-only memory).

This guide, any copyrightable subject matter sold or provided with or in

connection with the sale of the page printer, are protected by copyright.

All rights are reserved. Copying or other reproduction of all or part of this

guide, any copyrightable subject matter without the prior written consent

of Copyright owner is prohibited. Any copies made of all or part of this

guide, any copyrightable subject must contain the same copyright notice

as the material from which the copying is done.

Regarding Tradenames

• PRESCRIBE and KPDL are trademarks of Kyocera Corporation.

• Microsoft, Windows, Windows XP, Windows Server 2003, Windows

Vista, Windows Server 2008, Windows 7, Windows Server 2012,

Windows 8 and Internet Explorer are registered trademarks or

trademarks of Microsoft Corporation in the U.S.A. and/or other

countries.

• PCL is a trademark of Hewlett-Packard Company.

• Adobe Acrobat, Adobe Reader and PostScript are trademarks of

Adobe Systems, Incorporated.

• Ethernet is a registered trademark of Xerox Corporation.

• NetWare is a registered trademark of Novell, Inc.

• IBM is a registered trademark of International Business Machines

Corporation.

• AppleTalk, Bonjour, Macintosh, and Mac OS are trademarks of Apple

Inc., registered in the U.S. and other countries.

• All European language fonts installed in this machine are used under

licensing agreement with Monotype Imaging Inc.

• Helvetica, Palatino and Times are registered trademarks of Linotype

GmbH.

• ITC Avant Garde Gothic, ITC Bookman, ITC ZapfChancery and ITC

ZapfDingbats are registered trademarks of International Typeface

Corporation.

CAUTION NO LIABILITY IS ASSUMED FOR ANY

DAMAGE CAUSED BY IMPROPER INSTALLATION.

• UFST™ MicroType® fonts by Monotype Imaging Inc. are installed in

this machine.

• AirPrint and the AirPrint logo are trademarks of Apple Inc.

• iOS is a trademark or registered trademark of Cisco in the U.S. and

other countries and is used under license by Apple Inc.

• ThinPrint is a trademark of Cortado AG in Germany and other

countries.

All other brands and product names are registered trademarks or

trademarks of their respective companies. Thedesignations ™ and ® will

not be used in this Operation Guide.

License Agreements

Typeface Trademark Acknowledgement

All resident fonts in this printer are licensed from Monotype Imaging Inc.

Helvetica, Palatino and Times are registered trademarks of Linotype-Hell

AG. ITC Avant Garde Gothic, ITC Bookman, ITC ZapfChancery and ITC

Zapf Dingbats are registered trademarks of International Typeface

Corporation.

Monotype Imaging License Agreement

1 “Software” shall mean the digitally encoded, machine readable,

scalable outline data as encoded in a special format as well as the

UFST Software.

2 You agree to accept a non-exclusive license to use the Software to

reproduce and display weights, styles and versions of letters,

numerals, characters and symbols (“Typefaces”) solely for your own

customary business or personal purposes at the address stated on

the registration card you return to Monotype Imaging. Under the

terms of this License Agreement, you have the right to use the Fonts

on up to three printers. If you need to have access to the fonts on

more than three printers, you need to acquire a multi-user license

agreement which can be obtained from Monotype Imaging.

Monotype Imaging retains all rights, title and interest to the Software

and Typefaces and no rights are granted to you other than a License

to use the Software on the terms expressly set forth in this

Agreement.

3 To protect proprietary rights of Monotype Imaging, you agree to

maintain the Software and other proprietary information concerning

the Typefaces in strict confidence and to establish reasonable

procedures regulating access to and use of the Software and

Typefaces.

4 You agree not to duplicate or copy the Software or Typefaces,

except that you may make one backup copy. You agree that any

such copy shall contain the same proprietary notices as those

appearing on the original.

5 This License shall continue until the last use of the Software and

Typefaces, unless sooner terminated. This License may be

terminated by Monotype Imaging if you fail to comply with the terms

of this License and such failure is not remedied within thirty (30)

days after notice from Monotype Imaging. When this License expires

or is terminated, you shall either return to Monotype Imaging or

destroy all copies of the Software and Typefaces and documentation

as requested.

vii

6 You agree that you will not modify, alter, disassemble, decrypt,

reverse engineer or decompile the Software.

7 Monotype Imaging warrants that for ninety (90) days after delivery,

the Software will perform in accordance with Monotype Imaging-

published specifications, and the diskette will be free from defects in

material and workmanship. Monotype Imaging does not warrant that

the Software is free from all bugs, errors and omissions.

8 THE PARTIES AGREE THAT ALL OTHER WARRANTIES,

EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF

FITNESS FOR A PARTICULAR PURPOSE AND

MERCHANTABILITY, ARE EXCLUDED.

9 Your exclusive remedy and the sole liability of Monotype Imaging in

connection with the Software and Typefaces is repair or replacement

of defective parts, upon their return to Monotype Imaging.

10 IN NO EVENT WILL MONOTYPE IMAGING BE LIABLE FOR LOST

PROFITS, LOST DATA, OR ANY OTHER INCIDENTAL OR

CONSEQUENTIAL DAMAGES, OR ANY DAMAGES CAUSED BY

ABUSE OR MISAPPLICATION OF THE SOFTWARE AND

TYPEFACES.

11 Massachusetts U.S.A. law governs this Agreement.

12 You shall not sublicense, sell, lease, or otherwise transfer the

Software and/or Typefaces without the prior written consent of

Monotype Imaging.

13 Use, duplication or disclosure by the Government is subject to

restrictions as set forth in the Rights in Technical Data and Computer

Software clause at FAR 252-227-7013, subdivision (b)(3)(ii) or

subparagraph (c)(1)(ii), as appropriate. Further use, duplication or

disclosure is subject to restrictions applicable to restricted rights

software as set forth in FAR 52.227-19 (c)(2).

14 YOU ACKNOWLEDGE THAT YOU HAVE READ THIS

AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY

ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE

BOUND BY ANY STATEMENT OR REPRESENTATION NOT

CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS

AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED

BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH

PARTY. BY OPENING THIS DISKETTE PACKAGE, YOU AGREE

TO ACCEPT THE TERMS AND CONDITIONS OF THIS

AGREEMENT.

GPL/LGPL

This product contains GPL (http://www.gnu.org/licenses/gpl.html) and/or

LGPL (http://www.gnu.org/licenses/lgpl.html) software as part of its

firmware. You can get the source code, and you are permitted to copy,

redistribute and modify it under the terms of GPL/LGPL.

Open SSLeay License

Redistribution and use in source and binary forms, with or without

modification, are permitted provided that the following conditions are met:

1 Redistributions of source code must retain the above copyright

notice, this list of conditions and the following disclaimer.

2 Redistributions in binary form must reproduce the above copyright

notice, this list of conditions and the following disclaimer in the

documentation and/or other materials provided with the distribution.

viii

3 All advertising materials mentioning features or use of this software

must display the following acknowledgment:

"This product includes software developed by the OpenSSL Project

for use in the OpenSSL Toolkit. (http://www.openssl.org/)"

4 The names "OpenSSL Toolkit" and "OpenSSL Project" must not be

used to endorse or promote products derived from this software

without prior written permission.

For written permission, please contact openssl-core@openssl.org.

5 Products derived from this software may not be called "OpenSSL"

nor may "OpenSSL" appear in their names without prior written

permission of the OpenSSL Project.

6 Redistributions of any form whatsoever must retain the following

acknowledgment: "This product includes software developed by the

OpenSSL Project for use in the OpenSSL Toolkit (http://

www.openssl.org/)"

THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT "AS IS"

AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT

NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE

ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR

ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,

INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL

DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF

SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR

PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND

ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT

LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)

ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN

IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Original SSLeay License

reserved.

This package is an SSL implementation written by Eric Young

(eay@cryptsoft.com). The implementation was written so as to conform

with Netscapes SSL.

This library is free for commercial and non-commercial use as long as the

following conditions are adhered to. The following conditions apply to all

code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code;

not just the SSL code. The SSL documentation included with this

distribution is covered by the same copyright terms except that the holder

is Tim Hudson (tjh@cryptsoft.com).

code are not to be removed.

If this package is used in a product, Eric Young should be given attribution

as the author of the parts of the library used.

This can be in the form of a textual message at program startup or in

documentation (online or textual) provided with the package.

Redistribution and use in source and binary forms, with or without

modification, are permitted provided that the following conditions are met:

1 Redistributions of source code must retain the copyright notice, this

list of conditions and the following disclaimer.

2 Redistributions in binary form must reproduce the above copyright

notice, this list of conditions and the following disclaimer in the

documentation and/or other materials provided with the distribution.

3 All advertising materials mentioning features or use of this software

must display the following acknowledgement:

"This product includes cryptographic software written by Eric Young

(eay@cryptsoft.com)"

The word 'cryptographic' can be left out if the rouines from the library

being used are not cryptographic related :-).

4 If you include any Windows specific code (or a derivative thereof)

from the apps directory (application code) you must include an

acknowledgement:

"This product includes software written by Tim Hudson

(tjh@cryptsoft.com)"

THIS SOFTWARE IS PROVIDED BY ERIC YOUNG "AS IS" AND ANY

EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT

LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN

NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE

FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY,

OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED

TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS

OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)

HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,

WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING

NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE

USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY

OF SUCH DAMAGE.

The licence and distribution terms for any publically available version or

derivative of this code cannot be changed. i.e. this code cannot simply be

copied and put under another distribution licence [including the GNU

Public Licence.]

Compliance and Conformity

This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to Part 15 of the FCC Rules. These limits

are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses

and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not

occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

• The use of a non-shielded interface cable with the referenced device

is prohibited.

CAUTION

— The changes or modifications not expressly approved by

the party responsible for compliance could void the user’s authority to

operate the equipment.

This device complies with Part 15 of FCC Rules and RSS-Gen of IC

Rules.

Operation is subject to the following two conditions; (1) this device may

not cause interference, and (2) this device must accept any interference,

including interference that may cause undesired operation of the device.

* The above warning is valid only in the United States of America.

Interface connectors

IMPORTANT Be sure to power off the printer before connecting or

disconnecting an interface cable. For protection against static

electricity discharge to the printer's internal electronics through the

interface connector(s), cover any interface connector that is not in use

with the protective cap supplied.

Note Use shielded interface cables.

Safety Information

Laser Safety

This printer is certified as a Class 1 laser product under the U.S.

Department of Health and Human Services (DHHS) Radiation

Performance Standard according to Radiation Control for Health and

Safety Act of 1968. This means that the printer does not produce

hazardous laser radiation. Since radiation emitted inside the printer is

completely confined within protective housings and external covers, the

laser beam cannot escape from the printer during any phase of user

operation.

Laser Notice

This printer is certified in the U.S. to conform to the requirements of DHHS

21 CFR Subchapter for Class I (1) laser products, and elsewhere is

certified as a Class I laser product conforming to the requirements of

IEC/EN 60825-1:2007.

Radio Frequency Transmitter

This machine contains a transmitter module. We, the manufacturer

hereby declare that this equipment (page printer), model P-C3060DN is

in compliance with the essential requirements and other relevant

provisions of Directive 1999/5/EC.

Radio Tag Technology

In some countries, the radio tag technology used in this equipment to

identify the toner container may be subject to authorization, and the use

of this equipment may consequently be restricted.

DANGER CLASS 3B INVISIBLE LASER RADIATION

WHEN OPEN. AVOID DIRECT EXPOSURE TO BEAM.

CAUTION Use of controls or adjustments or performance

of procedures other than those specified herein may result

in hazardous radiation exposure.

xii

Cautionary Labels

The printer bears any of the following labels.

High temperature inside. Do

not touch parts in this area,

because there is a danger of

getting burned.

Label inside the printer (Laser radiation warning)

xiii

CDRH Regulations

The Center for Devices and Radiological Health (CDRH) of the U.S. Food

and Drug Administration implemented regulations for laser products on

August 2, 1976. These regulations apply to laser products manufactured

after August 1, 1976. Compliance is mandatory for products marketed in

the United States. A label indicating compliance with the CDRH

regulations must be attached to laser products marketed in the United

States.

Ozone concentration

The printers generate ozone gas (O

) which may concentrate in the place

of installation and cause an unpleasant smell. To minimize the

concentration of ozone gas to less than 0.1 ppm, we recommend you not

to install the printer in a confined area where ventilation is blocked.

Safety Instructions Regarding the Disconnection of Power

Caution: The power plug is the main isolation device! Other switches on

the equipment are only functional switches and are not suitable for

isolating the equipment from the power source.

VORSICHT: Der Netzstecker ist die Hauptisoliervorrichtung! Die anderen

Schalter auf dem Gerät sind nur Funktionsschalter und können nicht

verwendet werden, um den Stromfluß im Gerät zu unterbrechen.

xiv

Canadian Department of Communications Compliance

Statement

This Class B digital apparatus complies with Canadian ICES-003.

Avis de conformité aux normes du ministère des

Communications du Canada

Cet appareil numérique de la classe B est conforme à la norme NMB-003

du Canada.

EN ISO 7779

Maschinenlärminformations-Verordnung 3. GPSGV, 06.01.2004: Der

höchste Schalldruckpegel beträgt 70 dB (A) oder weniger gemäß EN ISO

7779.

EK1-ITB 2000

Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am

Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am

Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im

unmittelbaren Gesichtsfeld platziert werden.

Disclaimer

We will not be liable to customers or any other person or entity for any loss

or damage caused or alleged to be caused directly or indirectly by

equipment sold or furnished by us, including but not limited to, any

interruption of service, loss of business or anticipatory profits, or

consequential damages resulting from the use or operation of the

equipment or software.

Energy Saving Control Function

The device comes equipped with a Low Power Mode where energy

consumption is reduced after a certain amount of time elapses since the

device was last used, as well as a Sleep where printer functions remain

in a waiting state but power consumption is still reduced to a minimum

when there is no activity with the device within a set amount of time.

Low Power Mode

The device automatically enters Low Power Mode when 1 minute has

passed since the device was last used. The amount of time of no activity

that must pass before Low Power Mode is activated may be lengthened.

For more information refer to Low Power Timer (Low Power Mode timer

timeout time) section of the Advanced Operation Guide.

Sleep

The device automatically enters Sleep when 15 minutes have passed

since the device was last used. The amount of time of no activity that must

pass before Sleep is activated may be lengthened. For more information,

refer to Sleep Timer (Sleep timer timeout setting) section of the Advanced

Operation Guide.

Automatic 2-Sided Print Function

This device includes 2-sided printing as a standard function. For example,

by printing two 1-sided originals onto a single sheet of paper as a 2-sided

print, it is possible to lower the amount of paper used. For more

information refer to Duplex (Duplex Printing) section of the Advanced

Operation Guide.

Printing in duplex mode reduces paper consumption and contributes to

the conservation of forest resources. Duplex mode also reduces the

amount of paper that must be purchased, and thereby reduces cost. It is

recommended that machines capable of duplex printing be set to use

duplex mode by default.

Resource Saving - Paper

For the preservation and sustainable use of forest resources, it is

recommended that recycled as well as virgin paper certified under

environmental stewardship initiatives or carrying recognised ecolabels,

which meet EN 12281:2002

or an equivalent quality standard, be used.

This machine also supports printing on 64 g/m² paper. Using such paper

containing less raw materials can lead to further saving of forest

resources.

*1: EN12281:2002 "Printing and business paper - Requirements for copy

paper for dry toner imaging processes"

Your sales or service representative can provide information about

recommended paper types.

Environmental benefits of "Power Management"

To reduce power consumption when idle, this machine is equipped with a

power management function that automatically activates energy-saving

mode when the machine is idle for a certain period of time.

Although it takes the machine a slight amount of time to return to READY

mode when in energy-saving mode, a significant reduction in energy

xvi

consumption is possible. It is recommended that the machine be used

with the activation time for energy-saving mode set to the default setting.

Energy Star (ENERGY STAR

) Program

We have determined as a participating company in the International

Energy Star Program that this product is compliant with the standards laid

out in the International Energy Star Program.

ENERGY STAR

is a voluntary energy efficiency program with the goal

of developing and promoting the use of products with high energy

efficiency in order to help prevent global warming. By purchasing

ENERGY STAR

qualified products, customers can help reduce

emissions of greenhouse gases during product use and cut energy-

related costs.

xvii

Installation Precautions

Environment

Other Precautions

Adverse environmental conditions may affect the safe operation and

performance of the printer. Install in an air-conditioned room

(recommended room temperature: around 23 °C, humidity: around 60 %

RH) and avoid the following locations when selecting a site for the printer.

- Avoid locations near a window or with exposure to direct sunlight.

- Avoid locations with vibrations.

- Avoid locations with drastic temperature fluctuations.

- Avoid locations with direct exposure to hot or cold air.

- Avoid poorly ventilated locations.

If the flooring is of a soft material, it may be damaged by the casters when

this product is moved after installation.

CAUTION Avoid placing the printer on or in locations which

are unstable or not level. Such locations may cause the

printer to fall. This type of situation presents a danger of

personal injury or damage to the printer.

Avoid locations with humidity or dust and dirt. If dust or dirt

becomes attached to the power plug, clean the plug to avoid

the danger of fire or electrical shock.

Avoid locations near radiators, heaters, or other heat

sources, or locations near flammable items, to avoid the

danger of fire.

To keep the printer cool and facilitate changing of parts and

maintenance, allow access space as shown below. Leave

adequate space, especially around the side cover, to allow

air to be properly ventilated from the printer.

Left: 400 mm

(16 inches)

Right: 250 mm

(10 inches)

Rear: 200 mm

(7-7/8 inches)

Front: 600 mm

(23-5/8 inches)

Top: 400 mm

(16 inches)

xviii

Power Supply/Grounding the Printer

Other Precautions

Connect the power plug to the closest outlet possible to the printer.

Handling of Plastic Bags

Precautions for Use

Cautions when Using the Printer

• Do not place metallic objects or containers with water (flower vases,

flower pots, cups, etc.) on or near the printer. This type of situation

presents a danger of fire or electrical shock should they fall inside.

• Do not remove any of the covers from the printer as there is a danger

of electrical shock from high voltage parts inside the printer.

• Do not damage, break or attempt to repair the power cord. Do not

place heavy objects on the cord, pull it, bend it unnecessarily or cause

any other type of damage.These types of situations present a danger

of fire or electrical shock.

• Never attempt to repair or disassemble the printer or its parts as there

is a danger of fire, electrical shock or damage to the laser. If the laser

beam escapes, there is a danger of it causing blindness.

• If the printer becomes excessively hot, smoke appears from the

printer, there is an odd smell, or any other abnormal situation occurs,

there is a danger of fire or electrical shock. Turn the power switch

OFF () immediately, remove the power plug from the outlet and

contact your service representative.

• If anything harmful (paper clips, water, other fluids, etc.) falls into the

printer, turn the power switch OFF () immediately. Next, remove the

power plug from the outlet to avoid the danger of fire or electrical

shock. Then contact your service representative.

• Do not remove or connect the power plug with wet hands, as there is

a danger of electrical shock.

• Always contact your service representative for maintenance or repair

of internal parts.

• Do not pull the power cord when removing it from the outlet. If the

power cord is pulled, the wires may become broken and there is a

WARNING Do not use a power supply with a voltage other

than that specified. Avoid multiple connections in the same

outlet. These types of situations present a danger of fire or

electrical shock.

Plug the power cord securely into the outlet. If metallic objects

come in contact with the prongs on the plug, it may cause a fire

or electric shock.

Always connect the printer to an outlet with a ground

connection to avoid the danger of fire or electrical shock in

case of an electric short. If an earth connection is not possible,

contact your service representative.

WARNING Keep the plastic bags that are used with the

printer away from children. The plastic may cling to their

nose and mouth causing suffocation.

xix

danger of fire or electrical shock. (Always grasp the power plug when

removing the power cord from the outlet.)

• Always remove the power plug from the outlet when moving the

printer. If the power cord is damaged, there is a danger of fire or

electrical shock.

• If the printer will not be used for a short period of time (overnight, etc.),

turn the power switch OFF (). If it will not be used for an extended

period of time (vacations, etc.), remove the power plug from the outlet

for safety purposes during the time the printer is not in use.

• For safety purposes, always remove the power plug from the outlet

when performing cleaning operations.

• If dust accumulates within the printer, there is a danger of fire or other

trouble. It is therefore recommended that you consult with your

service representative in regard to cleaning of internal parts. This is

particularly effective if accomplished prior to seasons of high humidity.

Consult with your service representative in regard to the cost of

cleaning the internal parts of the printer.

Other Precautions

• Do not place heavy objects on the printer or cause other damage to

the printer.

• Do not open the top/left/rear cover, turn off the main switch, or pull out

the power plug during printing.

• During printing, some ozone is released, but the amount does not

cause any ill effect to one's health. If, however, the printer is used over

a long period of time in a poorly ventilated room or when printing an

extremely large number of copies, the smell may become unpleasant.

To maintain the appropriate environment for print work, it is suggested

that the room be properly ventilated.

• Do not touch electrical parts, such as connectors or printed circuit

boards. They could be damaged by static electricity.

• Do not attempt to perform any operations not explained in this

handbook.

• If the printer will not be used for an extended period of time, remove

the paper from the cassette, return it to its original package and reseal

it.

Cautions for Toner Handling

• Do not incinerate toner and toner containers. Dangerous sparks may

cause burn.

• Never open the toner container.

• Do not inhale the toner.

• If you get toner on your hands, do not rub your eyes or touch your

mouth. Wash the toner from your hands.

• For the disposal of the old toner container, consult your service

technician or dispose of the toner or toner containers in accordance

with Federal, State and Local rules and regulations.

CAUTION Use of controls or adjustments or performance

of procedures other than those specified herein may result

in hazardous radiation exposure.

About the Operation Guide

This Operation Guide has the following chapters:

Chapter 1 - Machine Parts

This chapter explains the names of parts.

Chapter 2 - Printing Operation

This chapter explains how to print from your workstation.

Chapter 3 - Maintenance

This chapter explains how to replace the toner container and how to care

for your printer.

Chapter 4 - Troubleshooting

This chapter explains how to handle printer problems that may occur,

such as paper jams.

Chapter 5 - Specifications

This chapter lists the printer’s specifications.

Conventions

This manual uses the following conventions.

Convention Description Example

Italic Typeface

Used to emphasize a key word,

phrase or reference to additional

information.

To replace the toner container, refer to Toner

Container Replacement on page 3-2.

Bold

Used to denote buttons on the

software.

To start printing, click OK.

Braket Bold

Used to denote operation panel

keys.

Press [GO] to resume printing.

Note

Used to provide additional or useful

information about a function or

feature.

Note Check with your network

administrator for the network address

settings.

Important

Used to provide important

information.

IMPORTANT Ensure paper is not folded,

curled, or damaged.

Caution

Cautions are statements that

suggest mechanical damage as a

result of an action.

CAUTION Components inside the fuser

cover are hot. Do not touch it with your

hands as it may result in burn injury.

Warning

Used to alert users to the possibility

of personal injury.

WARNING High voltage is present in the

charger section.

Machine Parts 1-1

1 Machine Parts

This chapter provides explanations and illustrations for you to

determine the parts and their functions. Try to be familiar with

the names and functions of these parts for correct use and

optimal performance.

This chapter contains explanations on the following topics:

Components at the Front of the Printer 1-2

Components at the Left of the Printer 1-2

Internal Components 1-3

Components at the Rear of the Printer 1-3

Operation Panel 1-4

1-2 Machine Parts

Components at the Front of the Printer

1 Operation Panel

2 Front Cover

3 Paper Stopper

4 Top Cover (Top Tray)

5 MP (Multi-Purpose) Tray

6 Paper Cassette

7 Power Switch

Components at the Left of the Printer

8 Left Cover

9 Waste Toner Box

10 Main Charger Units on the Drum Units

11 Magenta Toner Container (M)

12 Cyan Toner Container (C)

13 Yellow Toner Container (Y)

14 Black Toner Container (K)

11 12 13 14

Machine Parts 1-3

Internal Components

15 Paper Transfer Unit

16 Paper Ramp

17 Duplex Unit

18 Envelope Switch

Components at the Rear of the Printer

19 USB Memory Slot

20 Power Cord Connector

21 Option Interface Slot

22 Network Indicators

23 Network Interface Connector

24 USB Interface Connector

25 Rear Cover

20 21 22

1-4 Machine Parts

Operation Panel

26 Message Display

27 Ready Indicator

28 Data Indicator

29 Attention Indicator

30 Arrow Keys

31 [MENU] Key

32 [OK] Key

33 [GO] Key

34 [Cancel] Key

26 27 28

30 31

33 34

Printing Operation 2-1

2 Printing Operation

This chapter contains explanations on the following topics:

Changing Network Interface Parameters 2-2

Printing a Network Interface Status Page 2-4

Embedded Web Server RX 2-5

Installing the Printer Driver 2-14

Printing from Application Software 2-21

Printing by AirPrint 2-22

Status Monitor 2-23

Energy Saver Function 2-27

2-2 Printing Operation

Changing Network Interface Parameters

This printer supports TCP/IP, TCP/IP (IPv6), NetWare, AppleTalk, IPP,

SSL Server and the IPSec protocols and Security Level.

The table below shows the items required for each of the settings.

Configure the printer's network parameters as appropriate for your PC

and your network environment.

For details of the procedure, refer to the Using the Operation Panel

section of the Advanced Operation Guide.

Note When Embedded Web Server RX is used, network

parameters and security settings can be conveniently

changed and checked from your PC. For more information,

refer to Embedded Web Server RX User Guide.

If the optional IB-50 or IB-51 is installed then NetWare and

AppleTalk settings are possible. For details, refer to Optional

Network section of the Advanced Operation Guide.

Menu Submenu Setting

Network TCP/IP On/Off

DHCP On/Off

Auto-IP On/Off

IP Address IP address

Subnet Mask IP address

Gateway IP address

Bonjour On/Off

TCP/IP (IPv6) On/Off

RA (Stateless) On/Off

DHCPv6 On/Off

Security I/F Block USB Host Block/Unblock

USB Device Block/Unblock

Option I/F Block/Unblock

USB Storage Block/Unblock

WSD-PRINT On/Off

Enhanced WSD On/Off

EnhancedWSD (SSL) On/Off

IPP On/Off

Printing Operation 2-3

SSL Server On/Off

DES On/Off

3DES On/Off

AES On/Off

IPP over SSL On/Off

HTTPS On/Off

IPSec On/Off

LAN Interface Auto/10BASE-Half/

10BASE-Full/

100BASE-Half/

100BASE-Full/

1000BASE-T

Security Level High/Low

Note After all network related settings have been done, turn

the machine OFF and ON again. This is mandatory to make

the settings effective!

Menu Submenu Setting

2-4 Printing Operation

Printing a Network Interface Status Page

You can print out a status page for the network interface. The network

status page shows the network addresses, and other information under

various network protocols about the network interface.

Adjust/Maintenance

Adjust/Maintenance is used to adjust the print quality and to carry out

printer maintenance.

The options available in Adjust/Maintenance are as follows:

• Color Calibration

• Registration Normal

• Registration Details

• Restart Printer

• Service

IMPORTANT Service is primarily a menu used by service

personnel for maintenance work. There is no need for customers to

use this menu.

1 Press [MENU].

2 Press  or  repeatedly until Adjust/Maintenance > appears.

3 Press  while Adjust/Maintenance > is displayed.

4 Press  or  repeatedly until >Service > appears.

5 Press .

6 Press  or  repeatedly until >>Print Network Status Page

appears.

7 Press [OK]. A question mark (?) appears.

8 Press [OK]. Processing appears and a status page is printed out.

9 When printing ends, the display returns to Ready.

Adjust/Maintenance >

>>Print

Network Status Page ?

Printing Operation 2-5

Embedded Web Server RX

If the machine is connected to the network, you can configure various

settings using Embedded Web Server RX.

This section explains how to access Embedded Web Server RX, and how

to change security settings and the host name.

For details on Embedded Web Server RX, refer to the Embedded Web

Server RX User Guide.

Settings that the administrator and general users can configure in

Embedded Web Server RX are as follows.

Note To fully access the features of the Embedded Web

Server RX pages, enter the User Name and Password and

click Login. Entering the predefined administrator password

allows the user to access all pages, including Document Box,

and Settings on the navigation menu. The factory default

setting for the default user with administrator privileges is

shown below.

* Upper case and lower case letters are distinguished

(case sensitive).

Setting Description

Administ-

rator

General

User

Device

Information

The machine's structure can be checked.

Configuration, Counter, About Embedded Web Server RX

Job Status Displays all device information, including print jobs and job log history.

Printing Jobs Status, Printing Job Log

Document Box Add or delete document boxes, or delete documents within a document

box.

Custom Box, Job Box Settings

Device Settings Configure the advanced settings of the machine.

Paper/Feed/Output, Energy Saver/Timer, Date/Time, System

—

Function

Settings

Configure the advanced function settings.

Common/Job Defaults, Printer, E-mail

—

Network Settings Configure the network advanced settings.

General, TCP/IP, Protocol

—

Security Settings Configure the security advanced settings.

Device Security, Network Security, Certificates

—

Management

Settings

Configure the advanced management settings.

Job Accounting, Authentication, Notification/Report,

History Settings, SNMP, Reset

—

2-6 Printing Operation

Accessing Embedded Web Server RX

1 Launch your Web browser.

2 In the address or location bar, enter the machine's IP address or the

host name.

Examples: https://192.168.48.21/ (for IP address)

https://P001 (if the host name is "P001")

The web page displays basic information about the machine and

Embedded Web Server RX as well as their current status.

3 Select a category from the navigation bar on the left of the screen.

When you log in to the machine as an administrator, you will see

Device Settings, Function Settings, Network Settings, Security

Settings, and Management Settings.

Note If the screen There is a problem with this website's

security certificate. is displayed, configure the certificate.

For details on Certificates, refer to the Embedded Web Server

RX User Guide.

You can also continue the operation without configuring the

certificate.

Printing Operation 2-7

Changing Security Settings

This section explains how to change the security settings.

1 Access Embedded Web Server RX by referring to Accessing

Embedded Web Server RX on page 2-6.

2 From the Security Settings menu, select the setting you want to

configure. The configurable settings are Device Security, Network

Security, and Certificates.

Note The configurable settings within Device Security and

Network Security can also be configured from the machine's

System Menu.

For details, refer to the Using the Operation Panel section of

the Advanced Operation Guide.

For details on settings related to certificates, refer to the

Embedded Web Server RX User Guide.

2-8 Printing Operation

Changing Device Information

Change the device information of the machine.

1 Access Embedded Web Server RX by referring to Accessing

Embedded Web Server RX on page 2-6.

2 From the Device Settings menu, select System.

3 Enter the device information, and then click Submit.

IMPORTANT After changing the setting, restart the network or turn

the machine OFF and then ON.

To restart the network interface card, click

Reset in the Management

Settings

menu, and then click Restart Network in Restart.

Printing Operation 2-9

E-mail settings

By configuring the SMTP settings, you can send E-mail notifications on

completed jobs.

To use this function, this machine must be connected to a mail server

using the SMTP protocol.

In addition, check the following.

• The network environment used to connect this machine to the mail

server

A full-time connection via a LAN is recommended.

• SMTP settings

Use Embedded Web Server RX to register the IP address or host

name of the SMTP server.

• If limits have been set on the size of E-mail messages, it may not be

possible to send very large E-mails.

The procedure for specifying the SMTP settings is explained below.

1 Access Embedded Web Server RX by referring to Accessing

Embedded Web Server RX on page 2-6.

2 From the Function Settings menu, click E-mail.

2-10 Printing Operation

3 Enter the appropriate values to each field.

Setting Description

SMTP Set to send e-mail from the machine.

SMTP Protocol Set SMTP protocol. Set the SMTP (E-mail TX) setting to On on

the Protocol Settings page.

SMTP Server

Name

Enter the host name or IP address of the SMTP server.

SMTP Port

Number

Specify the port number to be used for SMTP. Use the SMTP

default port 25.

SMTP Server

Timeout

Set the amount of time to wait before time-out in seconds.

Authentication

Protocol

Set whether SMTP authentication is used. To use

authentication, enter the user information for authentication.

SMTP Security Set SMTP security.

Turn on SMTP Security in SMTP (E-mail TX) on the

Protocol Settings page.

POP before

SMTP Timeout

Specify the time in seconds until the connection to the POP

server times outs. This can be set when POP before SMTP is

selected in Authentication Protocol.

Connection Test Tests to confirm that the settings are correct.

Domain

Restriction

Set whether or not domains are restricted. Click the Domain

List and enter the domain names of addresses to be allowed or

rejected. Restriction can also be specified by e-mail address.

POP3 Set to receive e-mail at the machine.

POP3 Protocol Set POP3 protocol. Set the POP3 (E-mail RX) setting to On on

the Protocol Settings page.

Check Interval Specify the interval for checking for incoming e-mail in minutes.

Run once now Click Receive to connect to the POP3 server immediately and

check for incoming E-mails.

Domain

Restriction

Set whether or not domains are restricted. Click the Domain

List and enter the domain names of addresses to be allowed or

rejected. Restriction can also be specified by e-mail address.

POP3 User

Settings

Configure the settings for POP3 user accounts and the POP3

server. You can configure up to three users.

Printing Operation 2-11

4 Click Submit.

E-mail

Send

Settings

E-mail Size Limit Enter the maximum size of E-mail that can be sent in kilobytes.

When E-mail size is greater than this value, an error message

appears and E-mail sending is cancelled. Use this setting if you

have set E-mail Size Limit for SMTP server. If not, enter a value

of 0 (zero) to enable E-mail sending regardless of the size limit.

Sender Address Enter the E-mail address of the person responsible for the

machine, such as the machine administrator, so that a reply or

non-delivery report will go to a person rather than to the

machine. The sender address must be entered correctly for

SMTP authentication. The maximum length of the sender

address is 128 characters.

Signature Enter the signature. The signature is free form text that will

appear at the end of the E-mail body. It is often used for further

identification of the machine. The maximum length of the

signature is 512 characters.

Function Default Change the function default settings in Common/Job Defaults

Settings page.

Setting Description

2-12 Printing Operation

Registering a Custom Box

You can register a custom box from Embedded Web Server RX.

1 Access Embedded Web Server RX by referring to Accessing

Embedded Web Server RX on page 2-6.

2 From the Document Box menu, click Custom Box.

3 Click Add.

4 Enter the box details.

Enter the information for the custom box you want to register. The

fields to populate are the same as when registering on the machine.

For details, refer to the Using the Operation Panel section of the

Advanced Operation Guide.

5 Click Submit.

Printing Operation 2-13

Printing a document stored in a Custom Box

A document stored in a Custom Box can be printed from Embedded Web

Server RX.

1 Access Embedded Web Server RX by referring to Accessing

Embedded Web Server RX on page 2-6.

2 From the Document Box menu, click Custom Box.

3 Click the number or name of the Custom Box in which the document

is stored.

4 Select the document you wish to print.

Select the checkbox of the document to be printed.

5 Click Print.

6 For settings that are configurable, refer to Embedded Web Server RX

User Guide.

2-14 Printing Operation

Installing the Printer Driver

Ensure the printer is plugged in and connected to the PC before installing

the printer driver from the DVD-ROM.

Installing Printer Driver in Windows

Express Install

The following procedure is an example for installing the software in

Windows 7 using Express Install.

For details, refer to Custom Installation in the Custom Install on page 2-

16.

1 Insert the DVD-ROM.

2 Click View License Agreement and read the License Agreement.

Click Accept.

3 Select Express Install tab.

Note Installation on Windows must be done by a user logged

on with administrator privileges.

When connected by USB cable, Plug and Play is disabled on

this device when in Sleep mode. To continue the installation,

press the GO key to wake the device from Low Power Mode

or Sleep before continuing.

KX XPS DRIVER cannot be installed on Windows XP.

Note Installation on Windows must be done by a user logged

on with administrator privileges.

If the Welcome to the Found New Hardware Wizard dialog

box displays, select Cancel.

If the autorun screen is displayed, click Run setup.exe.

If the user account management window appears, click Yes

(Allow).

Note To install Status Monitor, it is necessary to install

Microsoft .NET Framework 4.0 beforehand.

Printing Operation 2-15

4 Select the device to be installed.

You can also select Use host name for port name and set to use the

host name of the standard TCP/IP port. (A USB connection cannot be

used.)

5 Select the package to be installed.

Packages include the following software:

• Driver Package

Printing System Driver, Status Monitor, Fonts

6 Click Install.

7 Finish the installation.

When Your software is ready to use appears, you can use the

software. To print a test page, click the Print a test page checkbox

and select the machine.

Click Finish to exit the wizard.

If a system restart message appears, restart the computer by

following the screen prompts. This completes the printer driver

installation procedure.

Note The machine cannot be detected unless it is on. If the

computer fails to detect the machine, verify that it is

connected to the computer via a network or USB cable and

that it is turned on and click (Reload).

Note When you have selected Device settings in Windows

XP, the dialog box for device setting will appear after Finish is

clicked. Configure the settings for options installed on the

machine. Device settings can be configured after the

installation is completed. For details, refer to the Device

Settings in the Printing System Driver User Guide on the

DVD-ROM.

2-16 Printing Operation

Custom Install

The following procedure is an example for installing the software in

Windows 7 using Custom Install.

1 Insert the DVD-ROM.

2 Click View License Agreement and read the License Agreement.

Click Accept.

3 Select Custom Install tab.

4 Select the device to be installed, and click the arrow button to move

it to the Products to Install list.

The following buttons are available.

This button is used to switch the display between icon and

text display.

: This button is used to select multiple items.

: If the target device is not displayed, press this button to

directly select the device to be used.

Note Installation on Windows must be done by a user logged

on with administrator privileges.

If the Welcome to the Found New Hardware Wizard dialog

box displays, select Cancel.

If the autorun screen is displayed, click Run setup.exe.

If the user account management window appears, click Yes

(Allow).

Printing Operation 2-17

5 Select the device to be installed and driver to be installed, and then

click the arrow button to move it to the Products to Install list.

6 Select the utility to be installed, and then click the arrow button to

move it to the Products to Install list.

7 Click Install.

8 Finish the installation.

When Your software is ready to use appears, you can use the

software. To print a test page, click the Print a test page checkbox

and select the machine.

Click Finish to exit the wizard.

If a system restart message appears, restart the computer by

following the screen prompts. This completes the printer driver

installation procedure.

Note To install Status Monitor, it is necessary to install

Microsoft .NET Framework 4.0 beforehand.

Note When you have selected Device settings in Windows

XP, the dialog box for device setting will appear after Finish is

clicked. Configure the settings for options installed on the

machine. Device settings can be configured after the

installation is completed. For details, refer to the Device

Settings in the Printing System Driver User Guide on the

DVD-ROM.

2-18 Printing Operation

Uninstalling the Software

Perform the following procedure to delete the Software from your

computer.

1 Click Start button on the Windows and then select All Programs,

(name of offer company), and Uninstall Product Library to display

the Uninstall Wizard.

2 Place a check in the check box of the software to be deleted.

Click Uninstall.

3 If a system restart message appears, restart the computer by

following the screen prompts. This completes the software

uninstallation procedure.

Installing Printer Driver in Macintosh

The machine's printer functionality can be used by a Macintosh computer.

The following is an explanation for installation in MAC OSX 10.7.

Note Uninstallation on Windows must be done by a user

logged on with administrator privileges.

Note The software can also be uninstalled using the Product

Library.

In the Product Library installation screen, click Uninstall, and

follow the on-screen instructions to uninstall the software.

Note Installation on MAC OS must be done by a user logged

on with administrator privileges.

When printing from a Macintosh computer, set the machine's

emulation to KPDL or KPDL(Auto). For details, refer to the

Using the Operation Panel section of the Advanced Opera-

tion Guide.

If connecting by Bonjour, enable Bonjour in the machine's

network settings. For details, refer to the Using the Operation

Panel section of the Advanced Operation Guide.

In the Authenticate screen, enter the name and password

used to log in to the operating system.

Printing Operation 2-19

1 Insert the DVD-ROM.

2 Double-click the GEN_LIB icon.

3 Double-click OS X 10.5 or higher .

4 Double-click (Brand Name) OS X 10.5+.

5 The printer driver installation program starts up.

6 Install the printer driver as directed by the instructions in the

installation software.

This completes the printer driver installation.

If a USB connection is used, the machine is automatically recognized

and connected.

If an IP connection is used, the settings below are required.

7 Open System Preferences and click Print & Scan.

2-20 Printing Operation

8 Click the plus symbol (+) to add the installed printer driver.

9 Click the IP icon for an IP connection and then enter the IP address

and printer name.

The number entered in Address will automatically appear in Name.

Change if needed.

10Select the options available for the machine and click Continue.

11The selected printer is added.

Note When using a Bonjour connection, select Default and

click the item that appears in Printer Name. The driver with

the same name as the machine automatically appears in

Driver.

Printing Operation 2-21

Printing from Application Software

The steps required to print a document created with an application are

explained below. You can select the printing Paper Size and Output

Destination.

1 Load the paper required into the paper cassette.

2 From the application File menu, select Print. The Print dialog box

displays.

3 Click the drop down list of printer names. All the printers installed in

Windows are listed. Click the name of the machine.

4 Use Number of copies to enter the number of prints required. Up to

999 copies can be entered.

For Microsoft Word, we recommend that you click Options and

specify Use printer settings for the Default tray.

5 To start printing, click OK.

Note For information on how to use the printer driver software,

refer to Printing System Driver User Guide.

2-22 Printing Operation

Printing by AirPrint

AirPrint is a printing function that is included standard in iOS 4.2 and later

products, and Mac OS X 10.7 and later products.

This function enables you to connect and print to any AirPrint compatible

device without installing a printer driver.

To allow the machine to be found when printing by AirPrint, you can set

machine location information in Embedded Web Server RX.

For details, refer to the Embedded Web Server RX User Guide.

Printing Operation 2-23

Status Monitor

The Status Monitor monitors the printer status and provides an ongoing

reporting function.

Accessing the Status Monitor

The Status Monitor also starts up when printing is started.

Exiting the Status Monitor

Use either of the methods listed below to exit the Status Monitor.

• Exit manually:

Click the settings icon and select Exit in the menu to exit the Status

Monitor.

• Exit automatically:

The Status Monitor automatically shuts down after 7 minutes if it is not

being used.

Status Monitor Display

The display of the Status Monitor is as follows.

Quick View State

The status of the printer is displayed using icons. Detailed information is

displayed when the Expand button is clicked.

Detailed information is displayed by clicking on each icon tab.

Note When you activate Status Monitor, check the status below.

• Printing System Driver is Installed.

•Either Enhanced WSD or EnhancedWSD(SSL) are set to On

in Security section of the Advanced Operation Guide.

Expand button

Alert Tab

Toner Status Tab

Paper Tray Status Tab

Printing Progress Tab

Settings icon

2-24 Printing Operation

Printing Progress Tab

The status of the print jobs is displayed.

Select a job on the job list and it can be canceled using the menu

displayed with a right-click.

Paper Tray Status Tab

Information is displayed about the paper in the printer and about the

amount of paper remaining.

Toner Status Tab

The amount of toner remaining is displayed.

Status icon

Job list

Printing Operation 2-25

Alert Tab

If an error occurs, a notice is displayed using a 3D image and a message.

Status Monitor Context Menu

The following menu is displayed when the settings icon is clicked.

• Configure...

If the printer is connected to a TCP/IP network and has its own IP

address, use a web browser to access the Embedded Web Server RX

to modify or confirm the network settings. For more information, refer

to the Embedded Web Server RX User Guide.

This menu is not displayed when using USB connection.

• Notification…

This sets the display of the Status Monitor. For details, refer to Status

Monitor Notification Settings on page 2-26.

• Exit

Exits the Status Monitor.

Settings icon

2-26 Printing Operation

Status Monitor Notification Settings

The Status Monitor settings and event list details are displayed.

Select whether notification is performed when an error in the event list

occurs.

1 Select Enable event notification.

If this setting is set to Off, then the Status Monitor will not start up even

when printing is executed.

2 Select an event to use with the text to speech function in Available

events.

3 Click Sound file / Text to Speech column.

Click the browse (...) button to notify the event by sound file.

When customizing the message texts to read on the screen aloud,

enter the texts in the text box.

Note The available file format is WAV.

Printing Operation 2-27

Energy Saver Function

Low Power Mode

When the set time (factory setting is 1 minute) elapses after the printer is

last used, the printer automatically enters low power mode. The message

display backlight and lights turn off and power consumption is reduced.

This status is referred to as Low Power Mode.

The amount of time of no activity that must pass before Low Power Mode

is activated may be lengthened. For more information refer to Low Power

Timer (Low Power Mode timer timeout time) section of the Advanced

Operation Guide.

If print data is received during Low Power Mode, the message display

lights up and printing starts.

To resume, press [GO]. The printer will be ready to operate within

17 seconds.

Note that ambient environmental conditions, such as ventilation, may

cause the machine to respond more slowly.

Sleep

For Europe

When the set time (factory setting is 15 minutes) elapses after the printer

is last used, the printer automatically enters sleep mode. The message

display backlight and lights turn off to minimize power consumption. This

status is referred to as Sleep.

To use the printer, press [GO]. The printer will be ready to operate within

24 seconds.

For more information about configuring settings, refer to Sleep Timer

(Sleep timer timeout setting) section of the Advanced Operation Guide.

Except for Europe

When the set time (factory setting is 15 minutes) elapses after the printer

is last used, the printer automatically enters sleep mode. The message

display backlight and lights turn off to minimize power consumption. This

status is referred to as Sleep.

For more information about configuring settings, refer to Sleep Timer

(Sleep timer timeout setting) section of the Advanced Operation Guide.

There are two sleep modes: Quick Recovery and Energy Saver. The

default setting is Energy Saver mode.

Quick Recovery Mode

The recovery from the sleep mode is faster than when using Energy

Saver mode.

The message display goes off when sleep mode is entered and the

Ready indicator flashes.

The machine recovers quickly when [GO] is pressed. The machine also

automatically recovers and prints when a job is detected.

If print data is received during Sleep, the print job is performed while the

message display remains unlit.

To use the printer, press [GO].

2-28 Printing Operation

Note that ambient environmental conditions, such as ventilation, may

cause the machine to respond more slowly.

For more information about configuring settings, refer to Sleep Timer

(Sleep timer timeout setting) section of the Advanced Operation Guide.

Energy Saver Mode

This mode reduces power consumption even more than quick recovery

mode, and allows Sleep mode to be set separately for each function.

To use the printer, press [GO]. The printer will be ready to operate within

24 seconds.

For more information on Energy Saver settings, refer to Sleep Level Set.

(Sleep level setting) section of the Advanced Operation Guide.

Note If the Low Power Timer is equal to the Sleep Timer, a Sleep mode

is preceded.

Maintenance 3-1

3 Maintenance

This chapter contains explanations on the following topics:

General Information 3-2

Toner Container Replacement 3-2

Replacing the Waste Toner Box 3-6

Cleaning the Printer 3-8

3-2 Maintenance

General Information

This chapter describes basic maintenance tasks you can perform on the

printer. You can replace the following component according to the

printer’s display:

• Toner Kits

• Waste Toner Box

Also, the following parts need periodic cleaning:

• Paper Transfer Unit

Toner Container Replacement

The toner container in the printer should be replaced as soon as the

message display shows Toner low or soon after. If you continue to use

the printer, eventually the toner supply will be exhausted at which point

the printer will stop printing and the Replace toner C,M,Y,K message

will be shown instructing you to install a new toner kit.

Frequency of Toner Container Replacement

The life of the toner containers depends on the amount of toner required

to accomplish your printing jobs. According to ISO/IEC 19798 and

EcoPrint switched off the toner container can print as follows (A4/Letter

paper is assumed):

Toner Kits

For best results, we recommend that you only use genuine Parts and

Supplies.

The toner kits are supplied in 4 different colors: cyan, magenta, yellow

and black.

A new toner kit for each color contains the following items:

• Toner Container

• Plastic waste bags for old toner container and old waste toner box

Note Information Collection on Memory Chips - The memory

chip attached to the toner container is designed to improve

convenience for the end user; to support the recycling operation

of empty toner containers; and to gather information to support

new product planning and development. The information

gathered is anonymous - it cannot be associated to any specific

individual and the data is intended to be used anonymously.

Toner Color Life of the Toner Container (Printable pages)

Black 12,000 images

Cyan 10,000 images

Magenta 10,000 images

Yellow 10,000 images

Note The toner container packed with the new printer has to fill

up the system when operating the first time. Therefore only 50%

of the first toner kits can be used for printing. (For example: P-

C3060DN can print 6,000 Black & White images using the black

starter toner container).

Maintenance 3-3

• Waste Toner Box

• Installation Guide

Understanding Messages Requesting Toner Container

Replacement

The printer displays messages for individual colors at two stages of toner

usage. This message is automatically alternated with the other printer

message (such as Ready):

• When the printer becomes low on toner, for example in the cyan

container, the printer displays the message Toner low C as the first

caution. Note the replacement is not always necessary at this stage.

• If you ignore the above message and continue printing, the printer

displays the message Replace toner — just before the toner is

used up. The toner container must be replaced immediately. Clean

the separate charger wires, etc. After the cleaning is finished,

however, the message does not automatically change to Ready. To

restart printing, you must press [GO] and make the printer ready.

In either case, replace the toner container, refer to Toner Container

Replacement on page 3-2.

Note Do not remove the toner container from the carton until you

are ready to install it in the printer.

3-4 Maintenance

Replacing the Toner Container

This section explains how to replace the toner containers. When

replacing the toner container of any color, always replace the waste toner

box at the same time. If this box is full, the printer may be damaged or

contaminated by the waste toner that may spill over the box.

IMPORTANT During toner container replacement, temporarily move

storage media and computer supplies (such as floppy disks) away

from the toner container. This is to avoid damaging media by the

magnetism of toner.

IMPORTANT We are not liable against any damages or problems

arising from the use of toner containers other than those designated

as original our toner containers. For optimum performance, it is also

recommended to use only the our toner containers which are

specifically intended for use in your country or region. If the toner

container for another destination is installed, the printer will stop

printing.

To replace the toner container, first make sure of the color of the toner

container requiring replacement. In this example, it is assumed that you

are replacing the yellow toner container.

1 Open the top cover (top tray).

2 Carefully remove the old toner container from the printer.

CAUTION Do not attempt to incinerate parts which contain

toner. Dangerous sparks may cause burns.

Note You do not have to turn printer power off before starting the

replacement. Any data that may be processing in the printer will

be deleted if you turn the printer power off.

Top Cover

(Top Tray)

Magenta (M)

Cyan (C)

Yellow (Y)

Black (K)

Maintenance 3-5

3 Put the old toner container in the plastic bag (contained in the toner

kit) and discard it later according to the local code or regulations for

waste disposal.

4 Take the new toner container out of the toner kit.

5 Shake the new toner container 5 or 6 times as shown in the figure in

order to distribute the toner evenly inside the container.

Do not press too firmly on the center of the toner container or touch

the toner feed slot.

6 Set the new toner container in the printer as shown in the figure

below.

7 Push down on the top of the toner container to install it firmly in place.

Use the same procedure to replace the other color toner containers.

Close the top cover (top tray).

Proceed to the next section.

Note If the top cover (top tray) does not close, check that the

new toner container is installed correctly (in step 7).

After use, always dispose of the toner container and the

waste toner box in accordance with Federal, State and Local

rules and regulations.

Plastic Bag

Toner Feed Slot

3-6 Maintenance

Replacing the Waste Toner Box

Replace the waste toner box when the Check waste toner box

message is displayed. A new waste toner box is included with the toner

kit. The waste toner box needs to be replaced before the printer will

operate.

1 Open the left cover.

2 While holding the waste toner box, press the lock lever and then

gently remove the waste toner box.

3 Close the cap to the old waste toner box after removing the box from

the printer.

4 To prevent toner from spilling, put the old waste toner box in the

plastic bag (contained in the toner kit) and discard it later according

to the local code or regulations for waste disposal.

Note Remove the waste toner box as gently as possible so

as not to scatter the toner inside. Do not let the opening of the

waste toner box face downward.

Left Cover

Lock Lever

Old Waste

Toner Box

Cap

Plastic Bag

Maintenance 3-7

5 Open the cap of the new waste toner box.

6 Insert the new waste toner box as shown in the figure. When the box

is set correctly, it will snap into place.

7 Make sure that the waste toner box is correctly inserted and close the

left cover.

After replacing the toner containers and the waste toner box, clean the

paper transfer unit. For instructions, refer to Cleaning the Printer on page

3-8.

Cap

New Waste Toner Box

New Waste

Toner Box

3-8 Maintenance

Cleaning the Printer

The paper transfer unit should be cleaned each time the toner container

and waste toner box are replaced.

To maintain optimum print quality, it is also recommended that the inside

of the printer be cleaned once a month as well as when the toner

container is replaced.

It should also be cleaned if streaking or lines appear on printed copies, or

if printouts appear faint or blurred.

Cleaning the Paper Transfer Unit

Print problems such as soiling of the reverse side of printed pages may

occur if the paper transfer unit becomes dirty. To clean the paper transfer

unit, you must use the dry cloth.

CAUTION Components inside the fuser cover are hot. Do not touch

it with your hands as it may result in burn injury.

1 Press the lever to release the lock.

2 Pull out the front cover.

Maintenance 3-9

3 Wipe away the paper dust on the registration roller and the paper

ramp using the dry cloth.

4 Push the front cover back in completely.

Paper Ramp

Transfer Belt

(Black)

Dry Cloth

Registration

Roller (Metal)

Transfer Roller

(Black)

Duplex Unit

Paper Transfer Unit

Note Be careful not to touch the black transfer roller and

black transfer belt during cleaning as this may adversely

affect print quality.

Note Take care not to get your hands caught in the front

cover when you close it.

3-10 Maintenance

Troubleshooting 4-1

4 Troubleshooting

This chapter contains explanations on the following topics:

General Guidelines 4-2

Print Quality Problems 4-3

Error Messages 4-6

Clearing Paper Jams 4-11

If a problem cannot be corrected, contact your service

technician.

4-2 Troubleshooting

General Guidelines

The table below provides basic solutions for problems you may encounter

with the printer. We suggest you consult this table to troubleshoot the

problems before calling for service.

Tips

Printer problems may be solved easily by following the tips below. When

you have encountered a problem that following the above guidelines will

not solve, try the following:

• Turn the printer power off and wait for several seconds. Then, turn on

the printer.

• Reboot the computer which sends the print jobs to the printer.

• Make sure that the procedures for printing are correctly followed in the

application software. Consult the documentation supplied with the

application software.

Symptom Check Items Corrective Action

Print quality is not good. Refer to Print Quality Problems on page 4-3.

Paper is jammed. Refer to Clearing Paper Jams on page 4-11.

Nothing lights on the operation panel

even when power is turned on and the

fan makes no noise.

Check that the power cord is properly

plugged into the power outlet.

Turn off the printer’s power, plug in the

power cord securely, and try turning on

the printer’s power again.

Check that the power switch is in the

On (|) position.

Set the power switch to the On

position.

The printer prints a status page, but

does not print jobs from the computer.

Check the printer cable or the interface

cable.

Connect both ends of the printer cable

securely. Try replacing the printer cable

or the interface cable.

Check program files and application

software.

Try printing another file or using

another print command. If the problem

occurs only with a specific file or

application, check the printer driver

settings for that application.

The printer is emitting steam in the

area around the top tray.

Check the room temperature to see if it

is low, or if damp paper was used.

Depending on the printing environment

and the paper's condition, the heat

generated during printing will cause the

moisture in the paper to evaporate, and

the steam emitted may look like

smoke. This is not a problem, and you

can continue printing.

If the steam concerns you, raise the

room temperature, or replace the

paper with a newer, dryer paper.

Troubleshooting 4-3

Print Quality Problems

The tables and diagrams in the following sections define print quality

problems and the corrective action you can conduct to solve the

problems. Some solutions may require cleaning or replacing parts of the

printer.

If the suggested corrective action will not solve the problem, call for

service.

Printed Results Corrective Action

Skewed-color printout Conduct color registration using the printer operation panel.

For details, refer to Registration Normal (Color registration [standard])

section or Registration Details (Color registration [detailed]) section of the

Advanced Operation Guide.

Completely blank printout Check the toner containers.

Open the printer top cover (top tray) and check that the toner containers

are correctly installed in the printer. For more information on installing the

toner containers, refer to Toner Container Replacement on page 3-2.

Check that the application software is correctly operated.

Full single-color printout Check the main charger unit.

Open the left cover and check that the main charger unit is correctly

installed.

Dropouts or stray dots Clean the main charger units.

For details, refer to LSU/Charger (LSU/Main charger cleaning mode

setting) section of the Advanced Operation Guide.

4-4 Troubleshooting

Black or white vertical streaks Check the operation panel for toner.

If the Toner low C,M,Y,K message is displayed with color description,

install a new toner kit for the color. To replace the toner container, refer to

Toner Container Replacement on page 3-2.

Clean the main charger units.

For details, refer to LSU/Charger (LSU/Main charger cleaning mode

setting) section of the Advanced Operation Guide.

Refresh drum.

Perform the following procedures on the operation panel and try cleaning

the drum surface using the printer's built-in cleaning system.

1 Press [MENU].

2 Press  or  repeatedly until Adjust/Maintenance > appears.

3 Press . Press  or  repeatedly until >Service > appears.

4 Press . Press  or  repeatedly until >>Drum appears.

5 Press [OK] twice.

6 The message display shows Please wait. After approx. 3 minutes,

the display returns to Ready.

Faint or blurred printing Clean the main charger units.

For details, refer to LSU/Charger (LSU/Main charger cleaning mode

setting) section of the Advanced Operation Guide.

Make sure the paper type setting is correct the paper being used.

For details, refer to Paper Settings section of the Advanced Operation

Guide.

Conduct color calibration either by switching the printer off then on or using

the printer operation panel.

For details, refer to Color Calibration section of the Advanced Operation

Guide.

Try adjusting the color control settings using the printer driver.

Check the operation panel. If the Toner low C,M,Y,K message is

displayed with color description, install a new toner kit for the color. To

replace toner, refer to Toner Container Replacement on page 3-2.

Refresh drum.

Perform the following procedures on the operation panel and try cleaning

the drum surface using the printer's built-in cleaning system.

1 Press [MENU].

2 Press  or  repeatedly until Adjust/Maintenance > appears.

3 Press . Press  or  repeatedly until >Service > appears.

4 Press . Press  or  repeatedly until >>Drum appears.

5 Press [OK] twice.

6 The message display shows Please wait. After approx. 3 minutes,

the display returns to Ready.

Printed Results Corrective Action

Direction

of Paper

Feed

Troubleshooting 4-5

Grey background Clean the main charger units.

For details, refer to LSU/Charger (LSU/Main charger cleaning mode

setting) section of the Advanced Operation Guide.

Conduct color calibration either by switching the printer off then on or using

the printer operation panel.

For details, refer to Adjust/Maintenance (Adjust/Maintenance selection/

setting) section of the Advanced Operation Guide.

Dirt on the top edge or back of the paper Check the paper chute and the ramp.

Pull out the paper transfer unit and check for toner on the paper ramp.

Clean the paper ramp using a soft, dry, lint-free cloth. For details, refer to

Cleaning the Paper Transfer Unit on page 3-8.

Clean the main charger units.

For details, refer to LSU/Charger (LSU/Main charger cleaning mode

setting) section of the Advanced Operation Guide.

Printed Results Corrective Action

4-6 Troubleshooting

Error Messages

The following table lists errors and maintenance messages that you can

be dealt with by yourself. If

Call service

appears, turn off the printer,

disconnect the power cord, and contact your service technician.

Call service

Error.Power off.

is displayed, turn off the printer

then turn it back on to see if the printer has recovered. If the printer has

not recovered, turn off the printer, disconnect the power cord, and contact

your service representative or authorized service center.

Some errors cause the alarm to sound. To stop the alarm, press [Cancel].

Message Corrective Action

Account error ##

Press GO

This message is displayed when the Job Accounting function is enabled and an

attempt to specify job accounting settings or to register or delete an account fails. To

return the printer to the print-ready status, press [GO].

Add paper MPTray

The paper has run out in the paper source displayed. Supply paper according to the

paper source displayed (paper cassettes, MP tray, or optional paper feeders).This

message is displayed alternately with messages indicating the printer status, such as,

Ready, Please wait, and Processing.

Call service

F## # :

F### represents a controller error (#=0, 1, 2, ...). Call for service. The printer does not

operate when this message is displayed.

Call service

####:0123456

#### represents a mechanical error (#=0, 1, 2, ...). Call for service. The printer does

not operate when this message is displayed. The total number of pages printed is also

indicated, e.g. 0123456.

Canceling data

Displayed when data is being canceled.

Cassette # not loaded

The corresponding paper cassette is not installed. Install the cassette. The cassette

number can be 1 (topmost) to 4 (bottom).

Change envelope

switch position

Displayed when the paper type does not match the envelope switch setting.

Check

cassette #

This message is displayed when a paper lift error has occurred in the paper source's

cassette. Pull out the cassette for the paper source displayed (either the paper

cassettes or optional paper feeders) and check if the paper is loaded correctly.

The message Call service is displayed when this error occurs repeatedly.

Check waste toner box

This message warns following two cases. Install the new waste toner box.

The waste toner box is not installed.

The waste toner box is full.

front cover

The front cover of the printer is open. Close the front cover.

left cover

The left cover of the printer is open. Close the left cover.

Close top cover

The top cover of the printer is open. Close the printer top cover.

Troubleshooting 4-7

Device busy

This message is displayed when Remove Device was selected while a USB memory

was being used.

The previous screen is displayed again 1 or 2 seconds.

Duplex disabled

Press GO

You attempted to print with a paper size and paper type that cannot be used for duplex

printing. Press [GO] to print onto one-side of the paper only.

Enter Account

An account code must be entered. This message is displayed if you try to print from the

operation panel (e.g. printing a status page or using the Job Retention function) when

the Job Accounting function is enabled. For more information, refer to Job Accounting

(Job Accounting selection/setting) section of the Advanced Operation Guide.

Envelope mode

Displayed when the envelope switch is set to envelope mode.

Error.Power off.

F###

Turn the power switch off and then back on again. If this message still remains, turn the

power switch off, and contact your service representative or authorized service center.

Error.Power off.

F000

The printer controller and operation panel cannot exchange data. Turn the printer off

and unplug it from the mains power supply. Then contact your service representative or

authorized service center. See the back page of this manual for the relevant phone

numbers.

Exceeded Max.output

Press GO

This message is displayed when the Job Accounting function is enabled and an

attempt has been made to exceed the print limit set for each account. To return the

printer to the print-ready status, press [GO].

For more information, refer to Job Accounting (Job Accounting selection/setting)

section of the Advanced Operation Guide.

Format SSD.

The SSD installed in the printer is not formatted, and therefore cannot be read or

written.

ID error

The user ID entered for a private job, or a stored job is not correct. Check the user ID

that you specified on the printer driver. For more information, refer to Job Box section

of the Advanced Operation Guide.

Illegal Account

Press GO

This message is displayed when the Job Accounting function is enabled and no

account is set for a transmitted print job or the specified account is not registered (the

incorrect account is set). To return the printer to the print-ready status, press [GO].

For more information, refer to Job Accounting (Job Accounting selection/setting)

section of the Advanced Operation Guide.

Job not stored

Press GO

Printing using the Job Box function failed because there was insufficient space

available on the hard disk or RAM disk, or because the RAM disk was disabled when

demounting the hard disk. To print an error report and return the printer to the print-

ready status, press [GO].

Job restricted

Press GO

This message is displayed when printing was attempted, despite the Job Account

function being on with Restriction applied as the job limit for each job account.

To return the printer to the print-ready status, press [GO].

For more information, refer to Job Accounting (Job Accounting selection/setting)

section of the Advanced Operation Guide.

Message Corrective Action

4-8 Troubleshooting

KPDL error ##

Press GO

Current print processing cannot continue because of occurrence of KPDL error which

is categorized by ##. To print out an error report, display >>Error Report from the

menu system, and select On. Press [GO] to resume printing. You can abandon printing

by pressing [Cancel].

If Auto Error Clear is set to On, printing will be automatically resumed after a preset

period of time.

Load Cassette #

(A4)/(PLAIN)

The paper cassette matching the paper size and paper type of the print job is empty.

Load paper into the paper cassette as displayed in place of #. Press [GO] to resume

printing.

If you want to print from a different paper source, press  or  to display Use

alternative? and you can change the source for paper feeding. After selecting a

paper source and pressing [MENU], Paper Settings > appears. By pressing the

, the paper type settings menu appears. After setting the correct paper type, press

[OK] and printing starts.

Load MP Tray

(A4)/(PLAIN)

There is no paper cassette installed in the printer that matches the paper size and

paper type of the print job. Set paper in the MP tray. Press [GO] to resume printing.

(Note that feeding the paper having a paper size which does not match the current

paper size from the MP tray can cause paper jam.)

If you want to print from a different paper source, press  or  to display Use

alternative? and you can change the source for paper feeding. After selecting a

paper source and pressing [MENU], Paper Settings > appears. By pressing the

, the paper type settings menu appears. After setting the correct paper type, press

[OK] and printing starts.

Low security

This message is displayed when Low was selected in Security Level.

Memory overflow

Press GO

The total amount of data received by the printer exceeds the printer’s internal

memory.

Try adding more memory. Press [GO] to resume printing. You can abandon printing

by pressing [Cancel].

If Auto Error Clear is set to On, printing will be automatically resumed after a preset

period of time.

No multi copies

Press GO

Multi copies cannot be printed because RAM disk is disabled or the SSD is not

installed. Try adding more memory or installing SSD, and configuring the RAM disk

settings.

No power supply

Cassette

This message is displayed when the optional paper feeder PF-510 is not connected to

a power source and COATED (coated paper) is selected as the paper type setting.

Connect it to a power source via the printer.

Not completed.

Press GO.

The restarting of the option network failed. Please restart it again.

Paper jam

###############

A paper jam has occurred. The location of the paper jam is indicated in place of the #’s.

For details, refer to Clearing Paper Jams on page 4-11.

Paper loading

The selected cassette is being prepared.

Paper path error

There is no paper cassette in the feeder, or the cassette is not inserted properly. After

reinserting the paper cassette, you should be able to print. When two or more optional

feeders are installed and the lowest one is selected, the same message will appear if

any of the upper paper feeder and the printer cassette is improperly installed.

Message Corrective Action

Troubleshooting 4-9

RAM disk error##

Press GO

A RAM disk error has occurred. Look at the error code given in place of ## and refer to

Storage Error Codes on page 4-10. To ignore the RAM disk error, press [GO].

Replace MK

Replace Maintenance Kit which is displayed on the message display. Replacement of

the maintenance kit is necessary at every 200,000 images of printing and requires

professional servicing. Contact your service technician.

Replace toner

C,M,Y,K

Replace toner

Clean printer

Two message items are displayed alternately. Toner has run out in the toner

container(s). Replace the toner container using a new toner kit for the particular color.

The printer does not operate when this message is displayed.

For example, if Replace toner C,K is displayed, replace the cyan and the black

toner containers.

SSD error ##

Press GO

A SSD error has occurred. Look at the error code given in place of ## and refer to

Storage Error Codes on page 4-10. To ignore the SSD error, press [GO].

Toner low

C,M,Y,K

Replace the toner container using a new toner kit. Color of the toner container that

needs to be replaced is represented by C (Cyan), M (Magenta), Y (Yellow), and K

(Black).

Top tray

paper full

The top tray has become full (approx. 250 pages). You must remove all printed pages

from the top tray. When the printer detects that the top tray is empty again, the printer

will continues printing into the top tray.

Unknown toner

installed

We will not be liable for any damage caused by the use of third party supplies in this

machine.

Unknown toner PC

C,M,Y,K

This message is displayed if the installed toner container's regional specification does

not match the printer's.

Install the specified toner container.

USB memory error ##

Press GO

An error has occurred in the USB memory device. To return the printer to the print-

ready status, press [GO].

Use alternative?

Cassette 1

When the cassette does not contain any paper that matches the print data (paper size

and type), this message allows you to specify an alternative cassette to use instead. A

paper source number is only displayed when an optional paper feeder is installed. To

print from a different paper source, refer to Paper Feed Mode (Setting the paper feed

source) section of the Advanced Operation Guide.

Wrong Account

Displayed when an attempt is made to register an account in the Job Accounting menu

by entering an account code that already exists.

For more information, refer to Job Accounting (Job Accounting selection/setting)

section of the Advanced Operation Guide.

Wrong ID

The ID or Password entered for the Job Accounting function is not correct. Check the

ID or Password.

For more information, refer to Job Accounting (Job Accounting selection/setting)

section of the Advanced Operation Guide.

Wrong Password

The password does not match the password set. Enter the correct password. For more

information, refer to Job Accounting (Job Accounting selection/setting) section of the

Advanced Operation Guide.

Message Corrective Action

4-10 Troubleshooting

Storage Error Codes

SSD Errors

USB Memory Errors

RAM Disk Errors

Code Meaning

03 The SSD is write protected using command operation. Remove the write

protection using the command.

04 There is no available SSD space. Delete unnecessary files, etc., in order to

free up space.

05 The desired file does not exist in the SSD. Stored the file in the SSD.

10 The file stored in the SSD is write protected using command operation.

Remove the write protection using the command.

Code Meaning

01 The amount of data that can be saved at once has been exceeded. Split the

large file into multiple smaller files.

The USB memory is write protected. Remove the write protection.

The USB memory is broken.

Even if the problem is not solved, format the USB memory with the device or

use the new USB memory compatible with the printer.

04 There is no available space. Delete unnecessary files, etc., in order to free up

space.

Code Meaning

02 RAM disk mode is Off. Turn RAM disk mode On from the operation panel.

03 The RAM disk is write protected using command operation. Remove the write

protection using the command.

04 No disk space. Purge unnecessary files or increase the RAM disk size.

05 The desired file does not exist in the RAM disk. Stored the file in the RAM

disk.

10 The file stored in the RAM disk is write protected using command operation.

Remove the write protection using the command.

Troubleshooting 4-11

Clearing Paper Jams

If the paper jammed in the paper transport system, or no paper sheets

were fed at all, the Paper jam message appears and the location of the

paper jam (the component where the paper jam has occurred) is also

indicated. The printer automatically goes off-line when this message is

displayed. Remove jammed paper. After removing jammed paper, the

printer will re-start printing.

Possible Paper Jam Locations

The figure below explains the printer’s paper paths including the options.

The locations where paper jams might occur are also shown here, with

each location explained in the table below. Paper jams can occur in more

than one component on the paper paths.

Paper Jam Message Description Reference Page

Paper jam

Printer

Paper is jammed inside the printer,

paper cassette or MP tray.

page 4-12

page 4-13

page 4-14

Paper jam

Cassette 2 (to 4)

Paper is jammed at the optional paper

feeder’s cassette.

page 4-14

Paper Feeder

PF-500, PF-510

MP Tray

Paper Cassette

4-12 Troubleshooting

General Considerations for Clearing Jams

Bear in mind the following considerations when attempting jam removal:

• If paper jams occur frequently, try using a different type of paper,

replace the paper with paper from another ream, flip the paper stack

over, or rotate the paper stack 180 degrees. The printer may have

problems if paper jams recur after the paper was replaced.

• Whether or not the jammed pages are reproduced normally after

printing is resumed depends on the location of the paper jam.

Utilizing Online Help Messages

Online help messages are available in the printer’s message display to

provide simple instructions for clearing jams. Press ( ) when the paper

jam message has appeared. Then a help message will appear to facilitate

jam clearing in the location.

Paper jam at Cassette

Paper is jammed at paper cassette.

1 First, open the printer's front cover and check for paper jams in the

paper transfer unit.

For more information, refer to Paper Jam in Printer on page 4-13.

2 Pull out the paper cassette and remove the jammed paper.

Paper Jam at MP Tray

Paper is jammed at the MP tray. Remove the jammed paper using the

procedure given below.

1 First, open the printer's front cover and check for paper jams in the

paper transfer unit.

For more information, refer to Paper Jam in Printer on page 4-13.

2 Remove the jammed paper.

CAUTION When pulling the paper, pull it gently so as not to

tear it. Torn pieces of paper are difficult to remove and may

be easily overlooked, deterring the jam recovery.

Troubleshooting 4-13

Paper Jam in Printer

Paper is jammed at the paper cassette or inside the printer. Remove the

jammed paper using the procedure given below.

CAUTION Components inside the fuser cover are hot. Do not touch

it with your hands as it may result in burn injury.

1 Press the lever to release the lock.

2 Pull the front cover towards you.

3 If the paper has jammed near the registration roller, as shown in A,

remove the paper by pulling it up from the center.

If the paper has jammed inside the fuser unit, as shown in B, open

the fuser cover and remove the paper by pulling its edge.

Registration

Roller

Fuser

Cover

4-14 Troubleshooting

If the paper has jammed inside the duplex unit, as shown in C, lift the

duplex unit and remove the paper by holding it in the middle.

4 Close the front cover.

Paper Jam at Cassette 2 (to 4)

Paper is jammed at the paper cassette. Remove the jammed paper using

the procedure given below.

Pull out the paper feeder and remove the jammed paper.

Duplex Unit

Specifications 5-1

5 Specifications

Note Specifications are subject to change without notice.

Item Description

Printing

Method

Electrophotographic four color (CMYK) printing using tandem (4) drum system

Printing

Speeds

Cassette A4: 30 ppm, B5, A5, A6: 27 ppm

†

, Letter: 32 ppm, Legal: 26 ppm

MP Tray A4: 27 ppm, B5, A5, A6: 27 ppm

†

, Letter: 28 ppm, Legal: 23 ppm

Duplex Printing Speed A4: 30 ppm, B5, A5: 27 ppm

†

, Letter: 32 ppm, Legal: 14 ppm

Resolution 600 dpi

First Print Out Time B/W : 8.5 seconds or less / Color : 10 seconds or less

Warm-up Time

(22°C,

60%RH)

Power On 36 seconds or less

Sleep 24 seconds or less

Memory Standard 512 MB

Maximum 1,536 MB

Operating Systems Microsoft Windows 2000/XP/Vista/7/8, Windows Server 2003/2008/2012

Apple Macintosh OS 10.5 or later

Interface USB USB Interface: 1

USB Memory Slot: 1

Network Network Interface: 1 (10 BASE-T/100 BASE-TX/1000BASE-T)

Option eKUIO slot: 1 (SSD (HD-6/HD-7), Network Interface Kit (IB-50), Wireless Network

Interface Kit (IB-51))

Monthly Duty Average 3,000 pages (plain, A4 paper)

Maximum 100,000 pages (plain, A4 paper)

Paper Sizes Cassette Envelope C5, Executive, Letter, Legal , A4, B5, A5, A6, ISO B5, Custom, Oficio II,

216 × 340 mm, 16K, Statement, Folio

Cassette

(Optional Paper

Feeder PF-500/

PF-510)

Envelope Monarch, Envelope #10, Envelope DL, Envelope C5, Executive, Letter,

Legal , A4, B5, A5, Envelope #9, Envelope #6, ISO B5, Custom, Oufuku Hagaki, Oficio

II, 216 × 340 mm, 16K, Statement, Folio, Youkei 2, Youkei 4

MP Tray Envelope Monarch, Envelope #10, Envelope DL, Envelope C5, Executive, Letter,

Legal, A4, B5, A5, A6, B6, Envelope #9, Envelope #6, ISO B5, Custom, Hagaki,

Oufuku Hagaki, Oficio II, 216 × 340 mm, 16K, Statement, Folio, Youkei 2, Youkei 4

†. After 16 pages the printing speed becomes 14 ppm.

5-2 Specifications

Paper Types

†

Cassette

(Optional

Paper

Feeder

PF-500)

Plain, preprinted, bond, recycled, rough, letterhead, color, prepunched, high quality,

and custom

Cassette

(Optional Paper

Feeder PF-510)

Plain, preprinted, labels, bond, recycled, rough, letterhead, color, prepunched,

envelope, cardstock, coated, thick, high quality, and custom

MP Tray Plain, transparency, preprinted, labels, bond, recycled, vellum, rough, letterhead, color,

prepunched, envelope, cardstock, coated, thick, high quality, and custom

Paper Feed

Source

Capacity

Cassette 500 sheets (80 g/m

)

MP Tray 150 sheets (80 g/m

)

Margin 4 mm (left, right, top and bottom)

Output Tray

Capacity

Top Tray 250 sheets (80 g/m

)

Operation

Environment

Temperature 10 to 32.5 °C (50 to 90.5 °F)

Relative

Humidity

15 to 80 %

Altitude 2,500 m (8,202 feet) maximum

Illumination 1,500 lux maximum

Power Source 120 V, 60 Hz, max. 9.2 A (U.S.A./Canada) 220-240 V, 50 Hz/60 Hz, max. 4.7 A

(European countries) Max. allowable voltage fluctuation: ±10 % Max. allowable

frequency fluctuation: ±2 %

Power

Consumption

Maximum 120 V models: 1,103 W or less

220-240V models: 1,103 W or less

During Printing 120 V models: 554 W

220-240 V models: 529 W

During Standby 120 V models: 79 W

220-240 V models: 76 W

During Sleep

Mode

120 V models: 4 W

220-240 V models: 4 W

Power Off 0 W

Operating

Noise

††

During Printing LpA = 55 dB (A)

During Standby LpA = 36 dB (A)

During Sleep

Mode

immeasurably low

Dimensions (W x D x H) 345 × 518 × 480 mm

13-5/8 × 20-2/5 × 18-9/10"

Weight Approx. 29.5 kg (65 lbs)

†. When using CUSTOM 1 (to 8), use the MP tray for paper sizes smaller than 105 × 148 mm (4 1/8 × 5 13/16

inches). The MP tray can be used with paper sizes over 70 × 138 mm (2 3/4 × 5 7/16 inches).

††. Sound pressure level at bystander position [front] in accordance with EN ISO 7779.

Item Description

We recommend the use of our own brand supplies.

We will not be liable for any damage caused by the use of third party supplies in this machine.

First edition 2013.10

2PPGEEN000

TA Triumph-Adler GmbH

Betriebsstätte Norderstedt

Ohechaussee 235

22848 Norderstedt

Germany

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Triumph-Adler P-C3060DN Manual

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