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Triumph-Adler DCC 6626 Manual

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10-12
Troubleshooting > Solving Malfunctions
Cannot send via SMB. Is the network cable connected? Connect the correct network cable
securely.
2-10
Have the network settings for the
equipment been configured properly?
Configure the TCP/IP settings
properly.
9-18
Have the folder sharing settings been
configured properly?
Check sharing settings and access
privileges under the folder properties.
6-7
Has the SMB protocol been set to
[On]?
Set the SMB protocol setting to [On]. 2-23
Has the [Host Name] been entered
properly?*
Check the name of the computer to
which data is being sent.
6-5
Has the [Path] been entered properly? Check the share name for the shared
folder.
6-10
Has the [Login User Name] been
entered properly?*,**
Check the domain name and login
user name.
6-19
Has the same domain name been
used for the [Host Name] and [Login
User Name]?
Delete the domain name and
backslash ("\") from the [Login User
Name].
6-19
Has the [Login Password] been
entered properly?
Check the login password. 6-19
Have exceptions for Windows Firewall
been configured properly?
Configure exceptions for Windows
Firewall properly.
6-11, 6-14
Do the time settings for the equipment,
domain server, and data destination
computer differ?
Set the equipment, domain server, and
data destination computer to the same
time.
—
Is the touch panel displaying Send
error.?
Refer to Responding to Send Error. 10-19
* You can also enter a full computer name as the host name (for example, pc001.abcdnet.com).
** You can also enter login user names in the following formats:
Domain_name/user_name (for example, abcdnet/james.smith)
User_name@domain_name (for example, james.smith@abcdnet)
Symptom Checkpoints Corrective Actions Reference
Page
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