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Maintenance
Possible Paper Jam Locations
The figure below explains the printer’s paper paths including the options. The locations where paper
jams might occur are also shown here, with each location explained in the table below. Paper jams can
occur in more than one component on the paper paths.
General considerations for clearing jams
Bear in mind the following considerations when attempting jam removal:
If paper jams occur frequently, try using a different type of paper, replace the paper with paper
from another ream, flip the paper stack over, or rotate the paper stack 180 degrees. Selection of
paper is fully discussed in the Handling Paper section in the Advanced Operation Guide. The
printer may have problems if paper jams recur after the paper was replaced.
Face-up Tray
PT-300
Duplex Unit
DU-300/DU-301
Paper Feeder
PF-60
Paper jam message
Paper jam
location
Description
Reference
page
Paper jam
Printer
A Paper is jammed at paper
cassette 1 or inside the
printer.
p. 6-35
Paper jam
Cassette 2 (to 4)
B Paper is jammed at the
optional paper feeder’s
cassette.
p. 6-37
Paper jam
MP Tray
Paper jam
EF
C Paper is jammed at the
MP tray or optional
envelope feeder (if
installed).
p. 6-37
Paper jam
Duplexer
D Paper is jammed inside
the rear cover of the
optional duplexer or at
the duplexer drawer.
p. 6-37
150


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