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Troubleshooting
5-10 BASIC OPERATION GUIDE
MemoryCard err##
Press GO
A memory card error has occurred. Look at the error code given in place of ## and
refer to
Storage Error Codes on page 5-12. To ignore the memory card error, press
[GO].
Missing
duplex drawer
The duplex drawer is either not installed or incorrectly inserted. Insert the duplex
drawer securely.
No multi copies
Press GO
Multi copies cannot be printed because RAM disk is disabled or the hard disk is not
installed. Press [GO] to print error report.
Paper jam
###############
A paper jam has occurred. The location of the paper jam is indicated in place of the
#’s. For details, see
Clearing Paper Jams on page 5-14.
Paper path error
There is no paper cassette in the feeder, or the cassette is not inserted properly.
After reinserting the paper cassette, you should be able to print. When two or more
optional feeders are installed and the lowest one is selected, the same message
will appear if any of the upper paper feeder and the printer cassette is improperly
installed.
Print overrun
††
Press GO
The print job transferred to the printer was too complex to print on a page. Press
[GO] to resume printing. (A page break may be automatically inserted in some
places.).
You can abandon printing by pressing [CANCEL].
If Auto Error Clear is set to On, printing will be automatically resumed after a preset
period of time. For details on Auto Error Clear, refer to Using the Operator Panel,
section of the Advanced Operation Guide.
RAM disk error##
Press GO
A RAM disk error has occurred. Look at the error code given in place of ## and
refer to
Storage Error Codes on page 5-12. To ignore the RAM disk error, press
[GO].
Replace toner
C,M,Y,K
Replace toner
Clean printer
Two message items are displayed alternately. Toner has run out in the toner
container(s). Replace the toner container using a new toner kit for the particular
color. The printer does not operate when this message is displayed.
For example, if Replace toner C,K is displayed, replace the cyan and the black
toner containers.
Set paper
Press GO
The MP tray is out of paper. Load paper and press [GO]. (Note that feeding the
paper having a paper size which does not match the current paper size from the
MP tray can cause paper jam.)
Toner low
C,M,Y,K
Replace the toner container using a new toner kit. Color of the toner container that
needs to be replaced is represented by C (Cyan), M (Magenta), Y (Yellow), and K
(Black).
Top tray
paper full
The top tray has become full (approx. 250 pages). You must remove all printed
pages from the top tray. When the printer detects that the top tray is empty again,
the printer will continues printing into the top tray.
Message Corrective Action
70


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